Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe company is very professional and the service is perfect. Especially, Riley. She helped me and my friends to find a good house in a short time and was willing to provide a lot of houses with reasonable prices and good environment. And then he called her. It was awesome!
Antong · 13 February 2024
★★★★★ 5/5
GoogleDuring all the process of chosing the new flat, Cassie has been always super eficient, fast and easy to deal with!
Many thanks.
Miguel · 16 April 2022
★★★★★ 5/5
GoogleRiley Lin is helpful and patient. Her professional suggestions helped me a lot.
Andrew · 16 April 2023
★★★★★ 5/5
GoogleCassie is a really helpful and nice agent. I had an excellent experience in renting a apartment within two weeks. Thank you.
Chloe · 16 April 2022
★★★★★ 1/5
GoogleAgent showed us a property despite the property already off market. Time waster
Anthony · 16 April 2024
Agent replied · 12 June 2024
Sorry for this, Mr Sin. If we were aware of this situation, we wouldn’t waste our time and yours. As you mentioned this is a market, things change in it. Good luck with your property hunt.
★★★★★ 5/5
GoogleSince moving into the house Riley recommended, my back doesn't ache anymore, my legs don't hurt, my feet aren't numb anymore, I can catch up with a motorcycle in one breath, and I don't even want to drink Six Walnuts anymore. I just absorb the essence of the sun and moon every day in the house Riley recommended!
Tous · 16 April 2023
★★★★★ 5/5
GoogleI’d like to say thank you for Daisy and Ivan. Daisy helped me everywhere I turned to her. She is very friendly and open. Ivan fixed all the shortcomings in the apartment.
Ekaterina · 18 October 2024
★★★★★ 4/5
GoogleI have been using Citywharf service for 8 years. I’m satisfied with their service and professionalism so far.
Iris · 16 April 2025
★★★★★ 5/5
GoogleCassie is an amazing agent, very patient and helpful, and commited to her clients. I really recommend her!
Abderrahmane · 16 April 2022
★★★★★ 5/5
GoogleCassie has been very efficient. Thank you for keeping us so well informed during the moving out process!
Luke · 16 April 2022
★★★★★ 5/5
GoogleCassie has been really helpful and kind. I have an excellent experience in renting my apartment in uk.
Aom · 16 April 2022
★★★★★ 5/5
GoogleExcellent agency, I and my husband had a wonderful experience, Cassie is very helpful, responsive, and professional.
Diletta · 16 April 2022
★★★★★ 5/5
GoogleCassie has been very helpful and responsive throughout the entire leasing process. I would highly recommend!
Sammi · 16 April 2022
★★★★★ 5/5
GoogleVery good service provided over the tenancy period by John and the team, always responsive and polite.
If will rent again,will defenitly consider them again.
Octavian · 13 June 2020
★★★★★ 5/5
GoogleCassie is an amazing agent. Very attentive to details and quick to answer any queries!
Maria · 16 April 2022
★★★★★ 5/5
GoogleThe staff at Citywharf are very enthusiastic and Cassie is very considerate.
TAYLOR · 16 April 2022
★★★★★ 5/5
GoogleGreat agent! Cassie was very helpful and courteous. Definitely recommended
Ali · 16 April 2022
★★★★★ 1/5
GoogleAwful drivers. Recorded on dashcam using their vehicles as a weapon against other vulnerable road users!
George · 16 April 2023
Agent replied · 12 June 2024
Hi can you advise when and where was the incident? Our agents use public transport to conduct viewings.
★★★★★ 5/5
GoogleCassie was very patient and provided excellent service.
Wendy · 16 April 2022
★★★★★ 5/5
GoogleSo impressed by their professional services particularly Enver has done an amazing job to assist the details
Will · 13 June 2020
★★★★★ 5/5
GoogleHave been renting through them for about 2 years now.. Everyone I have been interacting with - John, Riley & Bo - all of them super helpful, very prompt and friendly!
Puja · 16 April 2024
★★★★★ 5/5
GoogleRiley from CityWharf has been brilliant and efficient that helps me to rent a beautiful flat. She help us with all our questions in a very timely manner. Give us best experience in renting and the flat is superb and comfortable. I would highly recommend! Thanks!
Audrey · 16 April 2023
★★★★★ 5/5
GoogleDollar Bay praises Yingcheng Xiao Keji
Zijie · 16 April 2025
★★★★★ 1/5
GoogleProperty management service is not good and does not care at all
Tuna · 16 April 2023
Agent replied · 12 June 2024
Sorry to hear that, could you email us on pm@ukcitywharf.com to report the problems. We have dedicated in-house property management to deal with maintenance issues during tenancy. They aim to solve any urgent issues within 24 hours. It may have some delays during September peak season for Non urgent issues. Do email us the issues or call us on 02034882588.
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