1/5
Unethical behavior, and trying their best to treat badly the tenants. Finding all kind of excuses not to reimburse deposit and playing games with honest and nice tenants. Unbelievably bad.
Trusted Agent profile · London
★★★★★
155 reviews across 3 platforms
Suite 1 Laybourne House Admirals Way, London, E14 9UH
CityWharf Property Investment Consultancy's office in London, at Suite 1 Laybourne House Admirals Way, is rated 4.4 out of 5 across 155 reviews on three platforms, including 152 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
Unethical behavior, and trying their best to treat badly the tenants. Finding all kind of excuses not to reimburse deposit and playing games with honest and nice tenants. Unbelievably bad.
5/5
My agent was Cassie and I say was because unfortunately I could not get the flat that I wanted due to my current house contract ! From the first moment she was patient and easy going she went over her duty’s for me for which I appreciate …
5/5
Thank you so much, Jessie! She's the most responsible agent I've ever met in London. She's always patiently answered my questions, even on weekends. She's also very kind! I'll definitely recommend her to everyone I meet.
5/5
Cassie showed me around and was very kind and patient. She really helped me find the perfect apartment and did negotiate on my behalf. She was also very quick to reply to any queries I had. I would definitely recommend this agency!
5/5
I had a great experience with Citywharf as a tenant, since the viewing, all the way through the tenancy and receiving my deposit back. Very professional company and everyone's accessible. Highly recomend!
5/5
I'm an overseas landlord, and I really appreciate the Citywharf team. I worked directly with Cassie, John, Annabelle, and Andy to rent out my flat. It was an amazing experience, and they were all incredibly responsible and helpful at all …
5/5
Riley, who was my agent did an amazing job helping me find the right apartment that’s within my budget and meets my needs. She was very patient and professional. Highly recommended!
5/5
Friendly staff, very patient, luxury quality of property, highly recommend for ppl who’s looking for a place to rent or buy
5/5
My agent is Riley. All the letting process is very smooth and efficient! Thank you
5/5
Great service. Renting a flat through Riley and she worked very hard to meet our requirements. She was always professional and happy to help - would definitely recommend
5/5
Dollar Bay praises Yingcheng Corgi
5/5
I highly recommend Citywharf and in particular, Cassie - my lettings negotiator. She is highly knowledgeable, friendly and always on the end of the phone if needed. Highly recommended.
5/5
Great service. Renting a flat through Riley and she worked very hard to meet our requirements. She was always professional and happy to help - would definitely recommend
5/5
Cassie !! What an incredible agent. I have moved around London quite a bit in the past few years and I’ve never had such professional, smooth and fantastic service. Thank you for helping us out ! X
5/5
Jessie showed me around my new rented apartment and patiently helped me apply for a gym membership. Thank you so much! The apartment recommendation was great!
5/5
I can’t praise high enough for Cassie Chen from city wharf . Her knowledge, passion is is second to none. I would highly recommend her .
5/5
Riley's service was excellent. She paid close attention to my needs and answered my questions promptly and effectively. I highly recommend the responsible and attentive Riley.
5/5
Riley helped me to find my ideal flat. Thank you!
5/5
I rented my flat from Riley. Super efficiently! Thank you
4/5
Citywharf is very professional whether buying or renting a house, and provides customers with high-quality humanized services. John Zhang responds promptly, has strong professional capabilities, and can help customers solve practical problems. Thank you very muchPositiveResponsiveness, Quality, Professionalism
5/5
Riley's service is very good, he answered all my questions and found me a house that was cheaper than the market price!
5/5
I worked directly with Cassie from Citywharf to get my flat. It was an incredibly seamless effort. She was so responsive, diligent, honest and helpful. And incredible experience. If you can work directly with Cassie I 100%recommend it
5/5
They offer a really good service, specially Riley
5/5
Riley's service was very good. I rented an ideal apartment and communicated with me promptly and patiently if I had any questions.
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