Trusted Agent profile · London
★★★★★
2,590 reviews across 2 platforms
10 Cromwell Place, South Kensington, London, SW7 2JN
City Relay's office in London, at 10 Cromwell Place, is rated 4.7 out of 5 across 2,590 reviews on two platforms, including 733 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. City Relay hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service
Excellent service, friendliy and customer oriented
Dear Beat, thank you for taking the time to leave us this wonderful review. We are glad to read that you enjoyed our service and our friendly staff. All the team is here to make sure that our guest have the best stay possible! Thank you for these kind words. Best regards, City Relay Team
5/5
TrustpilotGreat viewing with Akim
Had a viewing with Akim! He was very helpful, friendly and polite. Every question I asked him was answered. It also seems like an extremely reliable estate agency.
5/5
TrustpilotAppartment in London Fulham
Excellent service and great appartment, thanks!
Dear Fred, thank you for leave such a nice review. Happy to read that you enjoyed the apartment and our service. Hope you had a great stay in London. We hope to have the pleasure to host you again very soon! Kind regards, City Relay Team
5/5
TrustpilotCity Relay’s Team were very prompt in…
City Relay’s Team were very prompt in dealing with all our questions and needs. Having an office where arriving /departing guests can leave luggage is a plus, as is open hours until 9pm. Highly recommended!
5/5
GoogleWarm welcome from the City Relay team who are very attentive to our needs and wishes. Very pleasant apartment at 10 Mornington Avenue. I recommend this agency for the professionalism and kindness of its team
5/5
GoogleA very pleasant stay at Holland Road residence where you feel perfectly at home! The apartment is carefully decorated, clean and bright, everything I like. City Relay was very accommodating and helpful, I highly recommend!
5/5
TrustpilotAmazing apartment
Amazing apartment. Lovely service!
Dear Sara,We're delighted that you enjoyed your stay with us, it was a pleasure to welcome you in London! Kind regards,City Relay
5/5
Trustpilotawesome apartments
awesome apartments! wonderful service
Dear Сергей, We are so pleased that you enjoyed your stay with us and that you found the service so wonderful. We look forward to hosting you again soon on your next trip to London.Kind regards,City Relay
4/5
TrustpilotVery good people. Great and helpful.
Next year lwill be your coustomer.
Hello Falah, thanks for the nice words. We are happy you found our guest service helpful. Looking forward to seeing you next year.
4/5
TrustpilotI liked !
Very good experience. I recommend !
Hello Fernando, thanks for your amazing review. We are glad to know that you had a very good experience. Really happy to read that you recommend us. Hope to get the chance to see you again in the future!
5/5
TrustpilotEfficient
Efficient, clean, friendly.
Hi Jordan, thanks for your kind review - very appreciated!
5/5
GoogleGreat experience! Communication went really well with the agency They were very welcoming The apartment was great! Pleasant and very accessible Very easy check in despite late arrival time Service that met my expectations! I recommend
5/5
TrustpilotAkim and the property are the best.
Akim and the property are the best.Helpful agent make the check-in smoothly.Introducing every units in the flat clearly.Nice stay and good place
5/5
TrustpilotWhat a great service by Akim.
What a great service, the gentleman Akim so friendly show me the room, explained all the details, so great to have him on my check in date.
5/5
Trustpilotvery good and attentive service
prompt reply to every enquiry
Hello Adva, thank you for this great review. We are happy to know that you liked our guest service. We hope to see you again in the future!
5/5
TrustpilotGreat viewing experience with Akim…
Great viewing experience with Akim showing around the flats. Really friendly vibe with detailed descriptions on important parts of the properties. Answering questions patiently and good timing. Thanks!
5/5
TrustpilotA really good experience with CityRelay…
A really good experience with CityRelay and their team. Laura, Dan and Alim always ready to help. I will comeback to this place for sure!
5/5
TrustpilotExcellent
Excellent! Thank you!
Dear Miriam,Thank you for your kind review! It's great to learn that we managed to make your stay as excellent as it should be. We look forward to welcoming you back in one of our properties.Kind regards,City Relay
4/5
TrustpilotHappy
Happy with the service provided.
Hello Thanos, thanks for the nice words. We are glad you liked the service provided. We hope to have the pleasure to host you again soon.
4/5
TrustpilotVery Good.
Very good and safe accomodation.
Hello Kristal, thank you for your nice review. We are happy to read that you had a good stay and that you liked the accommodation. We hope to have the chance to host you again soon!
5/5
TrustpilotTop 5 star letting agency in Central London
I would recommend City Relay to any landlord and tenant willing to be fully supported by a 5 star letting and management company based in central London
5/5
TrustpilotI visit a flat today with Akim and it…
I visit a flat today with Akim and it was very helpful and I enjoyed the viewing. He was very professional and I had a good experience.
1/5
GoogleAwful customer service.
5/5
GoogleThanks for Akim and Henry's help! They are really nice, professional, patient, and friendly. Akim showed the flat with patience. Very good experience! Recommended!PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. City Relay hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
