Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIf your looking to buy/sell/rent a property, then look no further. With the help of Jay, you will be amazed of what he can bring you to the table.
The very second I walked into the office, he was well mannered and made me feel welcomed. He assisted me throughout the whole journey and made sure I received top-notch customer service.
Looking forward to meet this gentleman again. (Seen him somewhere before) Recommended place.
M · 13 June 2019
★★★★★ 5/5
FacebookAs a happy customer of Andreas Jorgensen I'm here to recommend him and also appreciate his good works as a trusted forex trader/account manager, his good works earned me a minimum of $20,000 weekly from my investment , and that is why i call him the best, contact him via whatsapp on +1 (226) 242‑1287 or facebook
Gao · 14 November 2022
★★★★★ 5/5
GoogleI was quite surprised by the level of customer service by city realtor. I’ve been to a number of estate agents in the last few months as I’m looking for a new property but I’m sure that I will be returning to City Realtor in the near future, Jay in particular was empathetic to my realtor needs and helped me assess my needs and decide what is best for me, 9/10 would recommend.
Fatma · 13 June 2019
★★★★★ 5/5
GoogleGreat experience so far. It’s been 4 months
Dorjee · 12 February 2024
Agent replied · 26 August 2024
Thank you very much for your kind review.
★★★★★ 5/5
GoogleCity realtor are one of the best bunch of agents I've worked with. Especially Sam, he's a good guy. Wouldn't have any hesitation using them again.
Harry · 13 June 2018
★★★★★ 5/5
GoogleVery reliable and helpful always a phone call away and compassionate and caring. Hard to find such agency's in this day and age. Thank you for all your help and support ( special shout out to the manager Adam)
Profectus · 13 June 2019
Agent replied · 11 June 2024
Many thanks for your feedback Abdul.
★★★★★ 5/5
GoogleMy dealings with City realtor have been excellent. The level of service I recieved has meant that I have rented out my properties through the company for 5-6 years as they consistently found me good reliable tenants.
I have also recommended four of my friends have been using them for the past 4 years with no problems definitely a good estate agent and reliable professional service given at all times
Mo · 13 June 2019
★★★★★ 1/5
GoogleBe very careful with this cheap agency they try to charge my friend to get tenants reference. they text her telling that an agency asking for reference for her and without a fee payment they wouldn’t give any reference
Federico · 13 June 2018
Agent replied · 11 June 2024
Our fees are very competitive in comparison to other agencies, this information can also be found on our website.
★★★★★ 5/5
GoogleI have experienced many estate agents but for me, City Realtor stands out with their knowledge, skills and excellent service.
In addition the staff are friendly and approachable and made me feel safe and in good hands.
Brixham · 13 June 2019
Agent replied · 11 June 2024
Many thanks for your review. We are really pleased to hear you have had a good experience with us.
★★★★★ 5/5
GoogleReally helpful- thank you!
Georgia · 11 June 2025
★★★★★ 5/5
GoogleGreat experience all around! Very friendly and competent staff. Always available to help out in any way necessary. Very grateful for their assistance throughout the search for a home as well as into the lease itself.
Claire · 13 June 2019
Agent replied · 11 June 2024
Thank you Claire, we are happy to hear we have been helpful.
★★★★★ 5/5
GoogleExcellent customer service! Jay was great to talk and deal with👍🏽 Definitely will recommend city realtor to others …
Shafin · 13 June 2019
★★★★★ 5/5
GoogleTop customer service, Amina explains well, gives advice, and helps with a smile. I had very poor knowledge of the area, and was guided with patience and comprehension. I would recommend cityrealtor with no hesitation.
Yendi · 13 June 2019
Agent replied · 11 June 2024
Many thanks for your kind review Yendi, we are very happy to hear this!
★★★★★ 5/5
Googlegreat service
easy to work with and very friendly
they even had my room professionally cleaned before i moved in
couldn't be happier
i found a place the day i started looking
definitely reccomend
Anthony · 13 June 2019
Agent replied · 11 June 2024
Thank you Anthony, we are happy to hear we have been of good service.
★★★★★ 5/5
GoogleCity Realtor have been fantastic over the past year or so and Fahima has professionally dealt with any queries that I have had in a timely fashion and I highly recommend their services.
K · 13 June 2019
Agent replied · 11 June 2024
We are very happy to hear this Kishan, thank you.
★★★★★ 5/5
GoogleGood service. I have lived in a flat managed by City Realtor for a year and have been satisfied. Would consider contacting them if I was looking for a new property to rent.
Zsófia · 13 June 2019
Agent replied · 11 June 2024
Thank you Zsofi, we are very happy to hear this! We hope to continue being of good service to you. It has been a pleasure having you.
★★★★★ 5/5
GoogleHad a very easy move in process. The office was accommodating with my move out date when I took over someone's lease (which was also very easy on their end). Very professional!
Emily · 13 June 2019
Agent replied · 11 June 2024
Thank you for your lovely review Emma, it has been a pleasure. Do think of us if you ever come back to this part of London!
★★★★★ 5/5
GoogleI was very pleased with the service provided, in particular with Jay who I was very impressed with as he gave me the full customer service experience. I came with no knowledge of what to do but he made sure by then time I left that I have had many options open to me. Amazing service, could not have asked for anything more.
Jay · 13 June 2019
★★★★★ 1/5
GooglePoor service, unreliable, locks not up to standard, flat was disgusting when we moved in, bed was broken, holes in all the walls, tiles falling off the walls.
Will · 12 June 2020
Agent replied · 11 June 2024
Dear William, we have no record of any dealings with someone of your name. We have thus reported your review as hateful to Google. If indeed you were a service user then you should have contacted the office directly first with any issues you faced and we would have been more than happy to assist you. However, on this occasion sadly this seems purely vicious to us. :-(
★★★★★ 5/5
TrustpilotBrilliant experience from Jay
Brilliant experience from Jay. He helped me find a property super quick, was very patient with me and super honest which is very difficult to find. I felt very comfortable and at the end everything was smooth
Juned · 18 August 2023
★★★★★ 5/5
GoogleHonestly the most efficient and reliable agency to liaise with. Always there to assist whether it be email or on the phone. Got everything I needed done within a very tight timeframe. Very understanding and would recommend without a shadow of doubt. Thank you once again for all your help.
SultanaPositiveResponsiveness, Quality, Professionalism, Value
Sultana · 12 June 2021
★★★★★ 5/5
GoogleWhat can I say?! Jay service was exceptional! He went out of his way to find what I was looking for. He was really friendly and he was dedicated to finding me the right thing! Would highly recommend anyone to visit these guys and speak to jay personally, as he could deffo find you what your after! Thanks once again!
Abdul · 13 June 2019
★★★★★ 5/5
GoogleI want to suggest this agency. I had always valued simplicity and minimal bureaucracy, and it was perfect for me. The issues were resolved via the app with minimal weight and flexible solutions. If you love simplicity and convenience, you will enjoy dealing with them.PositiveValue
Julia · 27 August 2022
★★★★★ 5/5
GoogleCity realtor did a excellent job when it came to selling flat, professional through and through:)
Ask for Jay, he’s always there to talk your call and will respond to your inquiries straight away. Thanks guys
Azhar · 12 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.