CITY REALTOR LIMITED London reviews

★★★★★ 5/5

Google

Riniki has been extremely helpful during the whole moving process which has helped calm me down during this stressful time. Communication was quick and easy via Whatsapp as well as Riniki explaining certain processes with me clearly when I was unsure, replying to my messages outside of office hours at times which I'm very grateful for. All communication was professional and to the point. The whole team at City Realtor were all very kind and professional. Very happy with how things have turned out.

Skyler · 14 August 2025

★★★★★ 5/5

Google

We had a change of agency in the middle of our contract, and I must say that the take over by CityRealtor has been absolutely smooth and stress free for us. Not only they came to us and speak to us about all the changes and deposits take care, but they stayed with us through all the process. Particularly, Iman was a great help, he was available even out of working hours and always present for us, even now that we are leaving the property and we needed to delay our exit, he did not think twice and organised everything for us in 1 day. We are really grateful to the city realtor and the whole team for taking such good care of us. Thank you so much!! Highly recommend them!! 🙏

K · 8 April 2025

★★★★★ 5/5

Google

My experience with Iman at City Realtor was top tier. Myself and my flatmates have dealt with numerous estate agents in our search for a property, and none were as professional and helpful as Iman. He was able to arrange viewings at short notice and was very knowledgeable about the properties we visited. Our communication with Iman was always great, and he was patient when answering our many questions. Highly recommend!

Erin · 14 June 2025

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ I had an excellent experience with City Realtor. Their team was professional, knowledgeable, and truly dedicated to providing outstanding service. They took the time to understand my needs and offered clear, honest guidance throughout the entire process. Communication was always prompt and reliable, making everything smooth and stress-free. I especially appreciated their attention to detail and commitment to achieving the best possible results. I highly recommend City Realtor to anyone looking for dependable and high-quality real estate services. I would gladly work with them again!

Mahmuda · 7 April 2026

★★★★★ 5/5

Google

We had a fantastic experience with City Realtors, thanks especially to Iman. Iman was was incredibly accommodating, patient, and supportive throughout the entire process. Moving can be stressful, but Iman made it so much easier with her helpful attitude and clear communication. We’re very happy and satisfied with the service, and I’d highly recommend City Realtors to anyone looking to rent a property. Thank you, Iman!

Phaye · 1 May 2025

★★★★★ 5/5

Google

Iman was very quick and helped me to obtain my keys as fast as possible. He was patient and very respectful. The man showed up in the flyest suit i have ever seen a leasing agent in, in that moment i knew everything about the man the company and his work ethic!

Mohak · 14 May 2025

★★★★★ 5/5

Google

A particularly friendly, professional and personable bunch! City Realtor have made my experience of renting in East London for the last 2 years a joy. They really go out of their way to resolve any issues and to make sure that everyone is happy, and they do so with a smile on their face. With their family-run vibe and good range of expertise they make a really strong team. Amina in particular, has consistently gone above and beyond to make my renting experience a really positive one. Thanks Amina!

Laurie · 13 June 2019

★★★★★ 5/5

Google

Exceptional Customer Service, Highly Experienced, Great Knowledge of the Local Area and Family Run Business City Realtor are a fantastically well run local estate agents based in East London with a great knowledge of the local area. I would like to commend Hassan and his team for their exceptional customer service. They have been extremely helpful in dealing with challenges and problems that I have encountered as a local landlord. City Realtor are a boutique family run business and have over 25 years’ experience in meeting the needs of landlords and tenants alike. I have been with them for 3 years and plan to continue using their superb services in the future.

Abu · 13 June 2019

★★★★★ 5/5

Google

A particularly friendly, professional and personable bunch! City Realtor have made my experience of renting in East London for the last 2 years a joy. They really go out of their way to resolve any issues and to make sure that everyone is happy, and they do so with a smile on their face. With their family-run vibe and good range of expertise they make a really strong team. Amina in particular, has consistently gone above and beyond to make my renting experience a really positive one. Thanks Amina!

Laurie · 12 December 2018

★★★★★ 2/5

Google

Completely uncommunicative and rude. Ignored me entirely when I asked for updates on the return of my deposit after moving out despite 4 follow up emails spanning two weeks. Tried to blame established issues from previous tenants on us demand that we fix them prior to moving out, despite them being photographed as issues in inventory before we moved in. Very quick to roll out contracts and keen to move tenants in, but entirely useless and unresponsive in move out. Nearly 3 weeks after moving out and I still do not have my deposit back nor have the agency responded to my individual emails expressing my concerns. I do NOT recommend.

Evie · 14 October 2025

★★★★★ 1/5

Google

Beverly Fidgeon she took my money and she said my documents are fake / Fraudulent she didn't even provided proper evidence, She simply said we can't provide you the house neither deposit back! It was unfair for them took that much money ! It's £600 no lesser than one month rent for a person. I was wondering how they gonna live with someone's hard earned money , Seems like they fooled us . There's no proper evidence no proper email or nothing , they didn't even returned our deposit back . I also mentioned we couldn't pass the referencing as we don't have guarantor but she said she'll take care of that and she forced us to start the referencing! Now we lost £600 she just said We're Fraudulent and deposit forfeited without proper evidence I also told please do the cross check we sent it correctly and she stopped responding to us. Because of her i lost the house and our hard earned Money . Im not blaming entire agency but only her! We begged her to give our money back she didn't responded probably that's how she takes money from everyone and use it for her own good. She's unfit as an agent and she doesn't know how to deal with the clients. Officially didn't received any email how the documents are fake . Im writing this with such pain because she isn't responding back i guess agent wouldn't understand because she's surviving by taking people's money! Never ever suggesting anyone to go for this Agency!!!!!!!!

Joshna · 14 September 2025

★★★★★ 5/5

Google

I bought my first property with these guys. Iman was a great agent to deal with, he chased the seller for me loads. Thanks for the work in the past 6 months greatly appreciated.

Oliver · 14 August 2025

★★★★★ 1/5

Google

Awful experience. Apartment was riddled with bed bugs upon move in. I had really bad skin reaction because of it. They charged us for replacing a lock that was working perfectly when we moved out. Also charged us cleaning fees when we left the flat in better condition than it was when we moved in. Really really wouldn't reccomend using this agency. Very difficult to deal with and they will take as much of your deposit as they can.

Sally · 12 June 2023

★★★★★ 5/5

Google

As a student in the UK, I found it challenging to secure a rental property, as many landlords are hesitant to rent to students. City Realtor really stepped up, the agent was supportive, professional, and did everything they could to help me find a suitable home with prices affordable for students. The process was smooth and stress-free, and I’m so excited to finally settle into my new rental house. I’d definitely recommend them to other students looking for a place!

Hadi · 14 July 2025

★★★★★ 5/5

Facebook

I sincerely thank God for directing me to such a legitimate expert trader, called Mrs. Emilia Williams For her perfect and wonderful trading techniques, I invested with the little I was having, $1,500 and $10,000 profit in a short while, I highly recommend her to anyone who truly wants to trade on Forex investment., she guided me through my registration and trade for me and my profits were paid-out successfully. You can contact her via Email:emiliawilliams247@gmail.comWhatsApp +1 814 822 4004

John · 26 February 2023

★★★★★ 5/5

Google

Good services provided by the team when I was looking for a flat to stay near my college. They managed to find me a good place within the budget I was looking for. I was picky and had gone through a few homes so it took sometime till we got the right one. In terms of repairs, thankfully I manage to get prompt responses and got my heater fixed quick! I didn’t have much issues in terms of the home after that. I haven’t had any bad experiences when I rented and I do appreciate their good service. It was easy to deal with them. I also made sure to take pictures of the home before entering to ensure my own safekeeping and got my deposit back. Would recommend to all those finding a place to rent in London!

Nurul · 10 February 2024

★★★★★ 4/5

Google

Iman was incredibly helpful to us especially throughout referencing process where we hit snags but his patience and determination has now helped us secure a home

Anna · 14 August 2025

★★★★★ 1/5

Google

They will not stop emailing me despite asking multiple staff to remove my details from their lists, and blocking multiple email addresses of theirs. I was a tenant in one of their properties many years ago and now constantly receive emails asking if I want to sell this property despite only being a tenant.

Ami · 14 February 2026

★★★★★ 5/5

Facebook

Working with someone like Mrs. Emilia William is a good experience and has yielded positive results for me every week. I invested my first $500 into bitcoin and Mrs. Emilia helped me manage my account to success making $5500 in the first week. It has been an incredible experience from that day on! This wasn't my first time trading but honestly, I didn’t know what to expect when I first joined after much loss in the past. God walked me through the entire process from start to finish, which was a HUGE plus!Mrs. Emilia made the entire process so easy and hassle-free! I’m very impressed! I will definitely be referring her to you all. You can start making money through forex, NFT, and other stock exchanges right from the comfort of your home. Give this a try today, and you will be glad you didContact info:WhatsApp: +1(705)4102582E-mail:emiliawilliams247@gmail.com

Lucien · 18 July 2022

★★★★★ 5/5

Google

Rented a 1 bed with City Realtor. The experience was amazing from start to finish. My agent Jay was helpful and informative throughout. Overall had a great experience.

Alal · 12 February 2024

★★★★★ 5/5

Google

Great customer service! Always ready to go the extra mile. Customers always put first, no cutting corners, open and honest approach. I have been with City Realtor as a landlord for many years now and the service has been 5 star since I have been a customer.

Zuned · 14 April 2025

★★★★★ 5/5

Google

City realtor has provided an excellent service. The staff are Polite and provide excellent customer service. We have been a customer for numerous years and received excellent services continuously. Highly recommend the agency as they take care of all related matters. Special thanks to Adam & Moshin! best guys ever they helped us with everything that we needed and he is very friendly and professional, he answer to every question and everything that you need from the viewing to maintenance, licensing and everything is very smooth and high standard.PositiveResponsiveness, Quality, Professionalism, Value

Dsg · 27 August 2021

★★★★★ 5/5

Google

Excellent service from start to finish. Always on hand for questions or queries no matter what time of day. Could not have completed my sale without them :) thank you Jay

A · 17 July 2023

★★★★★ 5/5

Google

Excellent customer service from the staff! Being completely new to the area Jelani was very helpful and friendly. He showed me round the area and assisted me in carrying my bags to the property. A very polite and professional chap who made me feel comfortable moving to a new place. Would definitely reccomend! 👍🏻 …

Tom · 13 June 2019