5/5
GoogleThe best people ever I have met regarding properties in my 2 years long stay in London. Very professional, honest, no hidden agendas. Highly recommended for a relaxing stay.PositiveResponsiveness, Professionalism
Trusted Agent profile · London
City Living London reviews
★★★★★
106 reviews across 2 platforms
2, Castletown Road, London, W14 9HE
City Living's office in London, at 2, is rated 3.9 out of 5 across 106 reviews on two platforms, including 96 Google reviews rated 4.0.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google1/5
GoogleFrom a previous tennant! Avoid ! would not recommend or use this agency ever again
Agent replied · 26 August 2024
Hi Dya , we do not seem to have anyone by your name as a current or previous tenant please advised as to what the problems you experienced so we could look to improve our service in the future.
5/5
GoogleI just moved to London and needed a place to stay ASAP. Very professional and efficient bunch. Been looked after by, Bilal in particular. I've since secured property with them in a matter of days.
5/5
GoogleI rented a flat for a year with City Living London and everything went great! Really professional people, responsive and always kind. Based on our experience, I would totally recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe company provides an excellent service and assistance. If something was not working they sort it out in a couple of days maximum, without any additional cost. It is worth every penny!
5/5
GoogleAmazing tenancy! Fast response to any concerns i had and quick to fix any problems in the flat. Highly reccomend for any tenant looking for a flat in London.PositiveResponsiveness, Quality, Professionalism, Value
5/5
FacebookI rented a flat for a year with City Living London and everything went great! Really professional people, responsive and always kind. Based on our experience, I would totally recommend them.
1/5
FacebookAvoid! Avoid! Avoid! Dodgy !
Agent replied · 26 November 2025
We have no record of anyone called Nichola Barber ever renting a property from us or having any interaction with our company of any sort. Would you please contact our head office to explain why you have made these comments or remove them.
1/5
GoogleLiar agent and bad company
Agent replied · 26 August 2024
Hi Zohreh , we do not seem to have anyone by your name as a current or previous tenant please advised as to what the problems you experienced so we could look to improve our service in the future.
5/5
GoogleGreat organisation, available whenever a problem needed sorting out! Very polite guys, well organized, effective and helpful. Best place I've lived in!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery easy to deal with, quick to address any issues and very flexible. Would recommend.PositiveProfessionalism
5/5
GoogleThe overall services was professional and responsible, especially responsive in communications and prompt in maintenance.
5/5
FacebookPerfect letting agency. Big support, quick responding on emails, never ignoring tenants problems. Will love to rent with them again in the future 🥰
5/5
GoogleProfessional company with very fast response. We were very happy with the flat we rented from them. Kudos to the staffPositiveProfessionalism
5/5
GoogleVery responsive and helpful company for tenants
4/5
GoogleI rented a flat from them for a couple of years. All this time they were always very helpful.PositiveResponsiveness
5/5
GoogleI've stayed for one of their properties for 1.5 years. Good communication, always polite and fair treatment, can't complain.
5/5
GoogleAlways easy to contact and fast replies. If there is an issue the handyman usually comes within 24h to take a look/fix it.
5/5
GoogleProfessional and very nice, highly recommend!
5/5
GoogleFantastic service from the very beginning. Anytime I had a problem it was solved straight away. I really recommend this agency.
5/5
Googlevery effective and helpful
4/5
GoogleI have nothing negative to say about city living london. Fast response whenever I have any problem with the apartment.
4/5
GoogleGreat staff , offering best options., always available and friendly . I m so happy with city living london. Strongly offer
5/5
GoogleGood, courteous and professional service. Response to queries / requests are very prompt. Would recommend without reservation.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about City Living London
How many reviews does City Living London have?
City Living's London office has 106 reviews across two platforms: 96 on Google, 10 on Facebook.
What is City Living London's rating?
City Living London is rated 3.9 out of 5 across all 106 reviews, and 4.0 out of 5 on Google from 96 reviews.
Where is City Living's London office?
City Living London, 2, Castletown Road, London, W14 9HE.
