Trusted Agent profile · London
★★★★★
322 reviews across 2 platforms
118 Southwark Street, Southwark, London, SE1 0SW
Circa's office in London, at 118 Southwark Street, is rated 4.8 out of 5 across 322 reviews on two platforms, including 318 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Circa, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleAmazing experience with Circa London thanks to Lucien! All the properties I initially contacted the agency for were gone but Lucien managed to find an even better place for us. He had been really helpful throughout the whole process, always responded to my every question on time and made moving so much more easier.
5/5
GoogleAfter looking at rental properties for months, we eventually found Circa London. Out of all the agents we interacted with, they were by far the most friendly. In particular, Maddie responded promptly and professionally to any questions we had. Would definitely recommend them to others!
Dear Brendan, Thank you for taking the time and trouble to post your review and for the kind recommendation.
5/5
GoogleI’ve been with this agency last 3 years and they are very good. As a customer, they understand your wishes and direct them accordingly, and they are very helpful. They inform you about the contract and terms. When you have any problems, they are immediately involved and provide the necessary support. Thanks Circa and also Marissa.
Hi Huseyin, We are very grateful to you for posting your feedback. We are delighted to hear we are living up to your expectations.
5/5
GoogleWe worked with Robby to rent our new place in W1S. He was very professional and went above and beyond to meet our requests. Not sure if all of Circa's listings offer this but ours was taken off the market while we negotiated terms with the landlord and saved us a bidding war. Highly recommend Circa London.
5/5
GoogleWe're so pleased with our lovely new rented flat, which Thomas brokered on our behalf. Having now come to the end of our tenancy, I can add that the service offered by Circa is better than any I have received elsewhere in London - both professionally and personally, Katie was a pleasure to deal with.
5/5
GoogleI had a positive experience with Circa London, especially working with James. He was a pleasure to work with, always responding quickly and ensuring the process went smoothly.
Hi Vadims, We are very grateful to you for taking the time to post this five star review. We are delighted everything went according to plan and we hope you enjoy your new home. Thanks again.
5/5
GoogleCarina from Circa London helped us find an amazing flat. She acted promptly and efficiently so that we could be the first to send in an offer and was very available to answer any questions throughout the process. The Circa team communicated well with us to ensure an easy and smooth move in.
Hi Sophie, We really appreciate getting feedback from our customers. Thank you very much for taking the trouble to post this review.
1/5
GoogleTerrible experience! The sales and letting groups are extremely professional! They try to steal your money! They are quite tricky and shameless. PLEASE DON”T DO ANY BUSINESS WITH THEM!!!
Dear Mr Williamson, We have looked through all our records and can find no trace of you anywhere on our system. We are extremely dismayed to see your review and are very sorry you felt compelled to post it . Please email us with the detail of the circumstances that have led to you to do so, to: info@circalondon.com and we will thoroughly investigate the matter. Thank you.
5/5
GoogleCirca London is very professional in the letting of my new flat. Not only the sales and servicing team Robby, Maddie and Megan are helpful, their Letting Accounts team Silviya Georgieva is extremely patient and quick to handle each of the queries of my monthly statements. That’s super!!
5/5
GoogleHaving moved flats 9 times in London alone, I must say Circa provided the best experience throughout the process. From arranging the viewing to moving in, Carina really took the stress away out of the entire process. The exceptional service continues even after moving in, where all requests are taken care off promptly. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for this review. Our team do work very hard to try and minimise the hassle of moving home and take great pleasure in making it happen.
5/5
GoogleWe recently rented a 3bed apartment (due to move in September) through Circa. Our point of contact was Riley who was extremely professional and communicative. So far we haven't faced any issues in dealings with them. Would definitely recommend!
Hi Abdul, Thank you so much for posting our 300th review. We really do appreciate it when our customers make the effort to provide their feedback. Thank you very much indeed.
5/5
GoogleSince Rocio took over as my property manager, all of my queries and concerns about the property have been answered and addressed in a timely manner that demonstrates sincere care for my tenancy!
Hi Caroline, Thank you for troubling to post this review. Rocio is thrilled you are happy with our services. Thanks again.
5/5
TrustpilotLetting a flat with Circa was a great…
Letting a flat with Circa was a great experience. Riley was friendly and professional and made the entire process painless. He kept us informed and responded to all our queries quickly. We would definitely recommend them.
5/5
GoogleI talked with a very professional lady today that was ready to answer my question.
Hi Fede, Thank you very much for posting your review. We’re very glad we could help. Thanks again.
5/5
GoogleWe had been hunting for a suitable place for quite some time, but Tania found us a place that was not just suitable but idyllic. It was a perfect match for us, and she guided us flawlessly through the process of getting the deal done. A massive thank you from us for finding our new home!
Hi Edward, Thank you for taking the time to post your review. Tania is so pleased she was able to find you the right home.
5/5
GoogleAs a tenant in property managed by Circa London, I have had regular occasion to deal with Rocio. She is FABULOUS! Well-organized, well-mannered, efficient and analytic, she has made my experience as a renter a pleasure.
Hi Ava, Thank you for posting your review of our terrific Property Management team. Rocio is delighted to be taking care of you. Thanks again.
5/5
GoogleI've had a superb experience so far with Circa and I thank Katie mainly for that. From the start, she made the move in a stress free journey for me and has always been there to help when an issue arose. Highly recommend!
5/5
GoogleSearching for a new apartment can be quite stressing, but Anca made everything very easy. She took the time to understand what we were looking for and always gave us alternatives that made sense. It felt like Anca was trying to help, not sell. Thank you.
5/5
GoogleI have found Circa London Ms. Manuela very professional in her works. She has indeed done everything that I could have wished for to make the sale of my apartment gone through smoothly. Really appreciate the way she helped both the seller and the buyer to make the deal possible.PositiveResponsiveness, Quality, Professionalism, Value
Dear Michael, Thank you for your review. We are so pleased the sale went through relatively smoothly. It was a pleasure to act for you and we hope we may do so in the future.
5/5
GoogleCirca London was perfect for my first time renting in the UK ! Smooth procedure and lot of understanding. Kasia (property manager) was always there when we needed her, always did her job perfectly ! Will surely be back with CIRCA next time in London.
5/5
GoogleSo far we have been treated well. In particular our property manager, Rocio, has always answered and helped with our queries immediately, no matter how small and always with a wonderful friendliness!😊 …
Hi Albert, Its great to receive such positive feedback. Thank you for taking the trouble to post your review.
5/5
GoogleVery good experience with Circa. They found a good tenant very quickly and rapidly arranged all of the required checks. Robby and the rest of the team have always been very pleasant to deal with and responsive. I’d be very happy to recommend to others.
Hi Carl, Thank you for taking the time to post this terrific review. The Lettings Team are thrilled to have all their efforts recognised. Thanks again.
5/5
GoogleMy parter and I recently had the pleasure of working with Isabelle Jenkins at Circa Estate Agents. She helped us search for an apartment in SE1 central London and was professional throughout the process. We would highly recommend her and the team at Circa if you are searching for property.PositiveResponsiveness, Professionalism
Dear Brian, Thank you for your kind review. Izzy and the team are very glad they were able to help.
5/5
GoogleTerrific experience with Circa. They are professional to the core, offering helpful insights and always responsive. Would recommend them without hesitation.
Hi Juan, Thank you very much for your feedback and the recommendation. It is really rewarding when our tremendous team's efforts are appreciated. Thanks again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Circa, London won Trusted Agent.
