Trusted Agent profile · London
★★★★★
322 reviews across 2 platforms
118 Southwark Street, Southwark, London, SE1 0SW
Circa's office in London, at 118 Southwark Street, is rated 4.8 out of 5 across 322 reviews on two platforms, including 318 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Circa, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe were living in 17 Bessemer Place from February 2022 to May 2024, and our experience overall has been very positive. In analogy to this, Circa has always been helpful; and I need to exceptionally refer to Rocio, who has always been very helpful and supportive.
Hi Apostolos, Thank you so much for your feedback. We are always grateful to know if we are getting things right or not. Thanks again.
5/5
GoogleIt was really great experience to work with Riely. He was sincere, helpful and always efficient. I worried to rent a house overseas but he removed my concerns absolutely. He always handled my issues arose professionally in timely manner. He is the best realtor in my life and I will definitely recommend Circa to people searching for a house in London.
Dear Hy Cho, Thank you so much for this great review of the service that Riley has provided. It is so nice when our customers go out of their way to give us their feedback. Thanks again and enjoy your new home.
5/5
GoogleI had excellent service from Circa folks at Bankside when renting my flat, Laura Egan and her colleagues. Quick rental at a good price. Very helpful throughout. Helpful re references and all the details involved in turning tenants around. Will use again.
Dear Jane, Thank you so much for posting this detailed and glowing review. The team will be delighted! Thanks again.
5/5
Googlemarissa was very professional and conducted a fantastic job in helping us with our house
Hi Juliana, Thank you very much for taking the time to post your review. We hope you are enjoying your new apartment.
4/5
GoogleWe had a positive experience with Circa agents overall but there was an issue that caused some inconvenience. We signed the contract without visiting the flat and before moving in, we asked the agent with Circa whether there was already a router at the property (since the internet provider indicated there might be one). The agent did not say there was one even though they had done a video flat tour before. We ordered a router but when we moved in, we saw there already was one so we had to send the extra one back.
Dear Alexandra, Thank you for reviewing our services. We're delighted you were happy with the vast majority of your experience and apologise for the misunderstanding regarding the router and any inconvenience you were caused.
5/5
GoogleCIRCAL LONDON We chose CIRCA LONDON to look after the letting of our flat on the River Thames some years ago . Their office was near our building, they had a good reputation and we hoped that they also had local knowledge and experience. We have dealt with many other London agencies over the years and we were pleased to find CIRCA LONDON, a young and vibrant firm. They proved to be great and did a fantastic job keeping the apartment let for years. On the basis of that success we asked them to handle the sale of the flat when the time had come to part with it. CIRCA found us a buyer almost immediately. As expected, in this difficult time, there were obstacles and delays in the sale process. It was for the determination and perseverance of our agent Manuela Conti that it progressed well in the face of adversity. She was truly amazing in handling a somewhat difficult situation with professionalism, grace and aplomb. We can’t thank her and the team at CIRCA enough for all their help and support. It was a great pleasure to have them look after us and gave us confidence both during the let period and finally the sale of the apartment. CIRCA LONDON is a great young agency on their way up and we wish them well and thank them for all their good work . Mostly, though, they are fantastic people and a pleasure to work with.
Dear John, Thank you so much for this great review. It has been our pleasure to deal with you both over the years and it is so nice to feel appreciated. We wish you all the best in the future.
5/5
GoogleCirca London found me the perfect apartment with just two viewings. I think it’s because Ashley Whitbourn listened closely to what I wanted and didn’t take me to places he could see were not right. I was impressed by his knowledge of the area and the fact that he was fully informed on aspects of both properties, even knowing about planning decisions on similar ones. I didn’t sell through him as I lived well outside his area but I have no doubt, seeing the professional way he conducted himself, that he would do a good job on selling as well.PositiveResponsiveness, Professionalism
Dear Liz, Thank you for taking the time and trouble to post this review. We are delighted we've been able to find the perfect property for you and hope you'll be very happy there.
5/5
GoogleWe have been in contact with several staff from circa London and they were all really professional and helpful specially Rocio Herbera. She’s a kind , professional person who is always willing to help in case of any issues or problems.
Hi Elda, Thank you very much for posting your review. We always appreciate it when a customer take the time and trouble to do so. Thanks again.
5/5
GoogleTop notch service provided. Riley, my agent was extremely helpful and responsive. I faced no delays in any formalities. The apartment was exactly as shown in the pics on the website and the process was seamless as it can be. The entire process took less than i ever imagined. Thanks very much team!
Hi Yash, Thank you for this glowing review. We are grateful to you for taking the trouble to post it.Thanks again.
5/5
GoogleHave had a very positive experience with Circa London Southwark as an incoming tenant. They were very communicative and efficient. Their reference check was the most efficient and common sense I've ever experienced - finished within a day, and only required a few sensible documents.
Hi Christy, Thank you for your positive feedback. We hope very much you enjoy your new home. Thanks again
5/5
GoogleMarissa Bayne at CIRCA helped me a lot on the renewal process. She negotiated a good return which went beyond and above my expectation. I was particularly impressed by her proactive approach in negotiating good terms on my behalf. I have no hesitation in recommending her services to anyone seeking a reliable and efficient letting manager.
Hi Chris, Thank you so much for posting this review. We are most appreciative of your taking the time and trouble. We are glad Marissa managed to achieve a great result on your behalf.
5/5
GoogleLaura and the entire team at Circa were absolutely fantastic, effective and lovely to work with!"
Hi Genevieve, Thank you so much for this terrific review. We greatly appreciate the feedback.
5/5
GoogleWe've had a great experience working with Kit Farino from Circa! He was always available and went above and beyond to help us !
Hi Debbie, Thank you for giving us such a great endorsement. We hope you enjoy your new home.
4/5
GoogleService honestly amazing.
Thank you for this kind review.
5/5
GoogleSuper responsive, thanks!
Hi Mr Cavendish, Thank you for posting your feedback. It is much appreciated.
4/5
GoogleVery helpful and professional, special mention to Kasia, Rocio and Megan. Always willing to help in the interest of both the landlord and tenant.PositiveProfessionalism
Dear Joe, Thank you for posting your review. We're very pleased the team were able to be help and you were happy with the service they provided. Thanks again.
5/5
GoogleThe CIRCA team is super professional, handles everything in a very timely manner, and takes the initiative to ensure their clients' interests are upheld. Have been their client for 5+ years and absolutely love them. Kasia Mielcarz is especially awesome as property manager, tireless in chasing down difficult tenants, always following up on all issues big and small, and on-time with reports. 5-star recommendations!
5/5
GoogleRocio Herbera is great!
Hi Victoria, Thank you for posting this great review of Rocio's service.
5/5
GoogleI have been dealing with Marissa Bayne, of Circa London. She is the Senior Lettings Coordinator. Am very happy with her services and with the company too. Very efficient , highly professional and friendly with a personal touch. Will certainly continue to use their services. Highly recommended!
Hi Stephanie, We have thoroughly enjoyed working with you over the years. Thank you for sparing the time to post your excellent review.
5/5
GoogleAmazing experience!! Laura eas my agent and she was the the best. She was available for us at any time. They dont play around with offers and they offer a really costumer-centered service
Hi Daniela, Thank you for taking the time and trouble to post your great review of Laura's services. We are delighted that you were happy with everything. Thanks again.
5/5
GoogleJames Yan at Circa absolutely fantastic and professional, on top of every details of the transaction!
Hi, Thank you for the great feedback. We really appreciate you taking the time and trouble to post it. Thanks again.
5/5
GoogleUsed Circa as managing agent for our flat. The service was very personal and responsive, particularly from Rocio, who helped us diligently with any situation that arose with the tenancy. You don’t often get much of a service from letting agents but Circa and Rocio performed brilliantly.
Hi Richard, Thank you so much for posting your review. We are extremely grateful to you for taking the time and trouble.
5/5
GoogleGreat service Met Manuela during flat hunting which then led to a purchase. She has been very professional yet friendly all along. Pro active before and during the transaction. She always kept a smooth communication and willing to go the extra mile may that was needed Happy with the quality of the service and the deal too Of course Hope market picks up again soon ;))
Dear Enrico, Thank you for posting this very positive review. We hope you will be very happy with your new apartment. The market is already showing signs of an increase in activity, now that the end of lockdown appears to be in sight. :-)
5/5
GoogleI recently rented a property with Circa estate agency and the whole process was very smooth and professional. The agent who assisted me, Walid, was very helpful and responsive. He helped me through the whole process very quickly and the property was very clean and everything was working as it should. I would definitely recommend working with Circa to anyone looking to rent a property.PositiveResponsiveness, Professionalism
Hi Oleksiy, We are so pleased Walid was able to arrange a smooth move for you and hope you are enjoying your new home. Thank you for posting this great review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Circa, London won Trusted Agent.
