Trusted Agent profile · London

Circa London reviews

★★★★★ Excellent

322 reviews across 2 platforms

118 Southwark Street, Southwark, London, SE1 0SW

Circa's office in London, at 118 Southwark Street, is rated 4.8 out of 5 across 322 reviews on two platforms, including 318 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.8 / 5

318

Reviews on Google

This office

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4

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Circa, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We’ve had a great experience from Circa London recently. After our property fell through with another agency, we were in desperate need to find somewhere to move in. Lucien assisted us with a property that met our requirements and was so friendly, helpful and efficient at dealing with the process. We’ve also dealt with Alex & Kasia from the team who have all been very professional and proactive with anything required. Very rare to find an agency where everyone involved is so lovely to deal with so thank you Circa London.

Raj · 25 October 2019

5/5

Google

We were looking for an apartment for my son and we contacted Circa London which eventually put us in touch with Lucien Carey. He showed us many properties and he was patient, punctual, and professional. We are very pleased with his work and highly recommend him. Also we would like to mentioned that the staffs working there are very friendly and polite. Megan was there helping us with the lease while Lucien was not available, she managed to answer our concerns and been very helpful.

John · 25 October 2019

5/5

Google

Couldn't recommend a better real estate agency in London. Circa has been of the best surprises of the year for us, along with our beautiful new home which we have rented through them. The whole team was very professional and made our negotiation process, which sometimes can be very stressful, a very smooth and easy experience. Maddie and Roby were absolutely amazing so if you are looking for your new place do have a chat with them! Thank you for your hardworking guys, we love our new area and our new home.

Aline · 25 October 2019

5/5

Google

I had a wonderful experience renting a flat from Carina at Circa London, with the service being friendly, efficient and honest. The condition of the furnishings and the flat itself was fully faithful to the one shown in the advertisement, which was an absolutely positive experience compared to some other agencies' practice. As an EU citizen who just recently moved to the UK I especially appreciated the helpful and professional approach of Carina and Marissa, which resulted in me moving in to a flat that perfectly fit my preferences in a matter of days. update 14/06/2022: after renting the flat for over a year and a half and renegotiating an extension I can only reaffirm what I've previously said about the high quality of professionalism of Circa London. I really appreciated how Marissa and her colleagues ensured timely and effective communication between me and the owner while also making sure that both parties' interests were represented.PositiveResponsiveness, Quality, Professionalism, Value

Barnabás · 24 October 2022

Agent replied · 23 October 2024

Thank you very much for posting your review. It is great to hear that we are managing to provide the level of service that we strive towards. We hope you enjoy your new apartment. Hi Barnabas, Thank you very much for updating your review with your further great feedback. We really appreciate it.

5/5

Google

I had a great experience working with Circa London Southwark at Riley. From the very beginning, they were professional, responsive, and extremely helpful in guiding me through the rental process. They provided clear information, answered …

Zijian · 16 April 2025

Agent replied · 16 April 2026

Hi Zijian, Thank you very much for this great feedback. We’re very grateful to you for taking the time and trouble to post it.

5/5

Google

Fantastic experience with CIRCA LONDON from beginning to end. As a foreigner, I highly recommend this Estate Agency if you’re looking for a property to rent or buy in London. The team is young and very professional. The whole renting process went really quick and smoothly. The whole team is at your disposal and will do its best to assist you. I would like to give a special thanks to Property Manager Katie-Marie Hicks and Letting Negotiator Maddie Watts.

Odilon · 25 October 2019

5/5

Google

UPDATE: I have now completed my tenancy in London and thought it would be appropriate to update my review. Thanks to Kasia Mielcarz and her outstanding care, my entire tenancy was nothing short of a 5 star experience. Every time I needed any type of support throughout my tenancy, I was never let down. The checkout process and deposit refund was quick and fair as well. absolutely zero hassle from start to end. *** Thomas and Circa have truly earned every star and more. Highly professional, straightforward, friendly, and quick! My family and I were in our new perfect home in a matter of a few days. It was pleasure and hassle free from beginning to end. Thanks a lot for a wonderful experience!

Badr · 10 January 2019

1/5

Google

There is too much to say in one review. The company rents out subpar properties - my apartment was without gas for a month. The company left me and flatmate with an inch of water throughout the apartment in three days. For a period of six months it was impossible to maintain constant contact with employees because of seemingly endless holiday breaks. The company seem to fail in inter and intra company communications spectacularly. The safety of the properties that are rented also seems to be of little interest - windows and doors and locks are poorly maintained. Complete failure of an establishment.

Becca · 25 October 2018

5/5

Google

I have rented two apartments through Circa London. Robby Ellis was my agent for both searches. I have two dogs, so was expecting the whole process to be a little harder than normal. With Robby this wasn’t the case.As expected, many landlords wouldn’t allow pets, but Robby had already prepared a list of alternatives that did accept pets. Robby doesn’t waste your time showing you unsuitable options. I was looking for a modern and pristine luxury flat, and assumed I was in for a slow and painful search, due to less options being available to me. This wasn’t the case at all. Robby made the process so easy, he’s a master communicator and negotiator. He found me wonderful homes - twice! Robby updates you regularly, so you’re never left in the lurch. Both searches took only a matter of days from start to finish. Robby made both flat searches quick, easy and seamless. I’ll always recommend him and the team at Circa London to anyone looking for a place to live. Outside of the flat searches, Robby also helped me on other matters too. I needed help with paperwork relating to my tenancy, to supply to the British Government as part of a visa sponsorship. There were many different things required (specific wording etc) which made the task quite tedious, but Robby was so helpful and patient, even though he didn’t need to be - as technically his work was done once he had found me the flat. His help was a godsend and much appreciated. A great agent and a great person. I won’t use anyone else!

Katie · 25 October 2018

5/5

Google

I booked to view a property and from the first viewing Maddie was super helpful. I ended up seeing 3 properties, all of which matched my requirements so I didn’t have to waste time viewing anything unsuitable. Maddie was great at communicating everything to me, patient, and answered all my questions as well as negotiating on price for me. Would really recommend using Circa - best experience with a letting agent that I’ve had!PositiveProfessionalism

Ginny · 9 January 2021

5/5

Google

Had an excellent experience working with James Yan. Very professional, efficient and responsive. We found an excellent property that suited my needs, and James helped throughout the process. Would highly recommend working with him.

Harry · 16 April 2025

Agent replied · 16 April 2026

Hi Harry, Thanks for this great feedback. We are delighted everything went well.

5/5

Google

Our experience with Circa was fantastic, and the best I’ve had in London. In particular, their team member Thomas Jeeves was superb. Out of all the agents we spoke to, he was the only one who pro-actively searched for a property that suited our needs, which he made the effort to understand more clearly each time he met us. Unlike the others, he was engaged and cared. If you’re looking for a property in SE1 and the surrounding area, go see Circa and Thomas Jeeves.

Kyle · 25 October 2017

5/5

Google

Ashley was absolutely delightful to deal with. Assertive in a positive & friendly way. Proactive in chasing down documentation & management pack and helpful to our lawyer. We would highly recommend Ashley and Circa.PositiveResponsiveness, Quality, Professionalism, Value

Amanda · 24 October 2021

Agent replied · 23 October 2024

Hi Amanda, We are delighted we were able to help. Ashley enjoyed dealing with you and is most grateful for the very complimentary review.

5/5

Google

Rocio is the best property manager ever. It was a pleasure working with her.

Tim · 9 January 2024

Agent replied · 8 January 2025

Hi Tim, Thank you for this terrific review. It has been a pleasure looking after you.

5/5

Google

I have moved into my new house, without any issues. She has helped me a lot throughout the process by answering my questions and making me comfortable with my choice. Thanks

Kerem · 11 May 2025

Agent replied · 16 April 2026

Hi Kerem, Thank you very much for your five star review. We really appreciate the feedback. Thanks again.

5/5

Google

Marissa has been really helpful to ensure we have a smooth experience in the rent renewal process

Jessica · 24 October 2023

Agent replied · 23 October 2024

Hi Jessica, Thank you for posting your review. It’s great to hear Marissa was able to conclude everything for you. Thanks again.

5/5

Google

I recently purchased my first apartment with Circa. My agent is James Yan, he is very friendly, professional, helpful and responsive. It was a very pleasant experience to work with him, highly recommended!

Chen · 16 April 2025

Agent replied · 16 April 2026

Hi Shi Lei, Thank you so much for your great review of the service James provided. We are glad all went well and thank you again for the recommendation.

5/5

Google

Excellent service. Purchase went smoothly and Ashley and his team did all the usual endless chasing and remained professional, communicative and pleasant to deal with throughout.

Guy · 9 January 2023

Agent replied · 8 January 2025

Hi Guy, We are so pleased we got there in the end. It was a pleasure to work with you and we hope you enjoy your new apartment. Thank you for taking the trouble to post your review.

5/5

Google

Carina was great! helped us througout the process, always communicating on time and super responsive. We could not be happier in our new flat. Very grateful!

Valentina · 9 January 2023

Agent replied · 8 January 2025

Hi Valentina, We're thrilled you are happy in your new home. Thank you for posting your terrific review

5/5

Google

Thank you Circa provided such a professional service to close the tenancy agreement for me I such a short time. Your strong teamwork, smart advice, approachable and flexible working mode truly impressed me!

VCS · 22 March 2025

Agent replied · 16 April 2026

Hi VCS, Thank you for your feedback and for taking the trouble to post it. We are grateful and delighted everything worked well.

5/5

Google

I have been in property business for more than 10 years in the UK and Circa London continues to impress me from the beginning, from purchase to property management. The team at Circa is not big but everyone there always gives me the perfect answers every time I ask them about anything. So reassuring! I cannot praise more for Circa London!

Dan · 27 November 2023

Agent replied · 23 October 2024

Hi Dan, Thank you so much for this exceptional review of the team. We are very grateful to you for taking the time to post it and for the firm recommendation. Thanks again.

5/5

Google

I had an extremely positive experience working with Laura while looking for a new apartment to rent in London. She was always available to answer any questions, responded quickly, helped us secure the place, and fulfilled any requests we had. The whole process, from arranging a viewing to signing the tenancy agreement, was smooth and easy with her. Thank you very much!

Samat · 24 October 2023

Agent replied · 23 October 2024

Hi Samat, This is terrific feedback. Thank you so much for taking the time to post it. Laura will be thrilled to have her hard work recognised in such a positive way. Thanks again.

4/5

Google

In a difficult market, Ashley found us cash buyers and kept in touch with both parties' solicitors to make sure that kinks in the road did not derail the transaction

Richard · 16 April 2025

Agent replied · 16 April 2026

Hi Richard, Thank you for kindly posting your review. We really value feedback from our clients and we're glad we managed to achieve a good outcome for you. Thanks again.

5/5

Google

I had a fantastic experience working with Robby and Laura! Their professionalism, attention to detail, and genuine care made all the difference. The service was seamless, and they went above and beyond to ensure everything was perfect. Highly recommend!

Ivan · 15 December 2024

Agent replied · 29 December 2024

Hi Ivan, We are very grateful to you for taking the trouble to post your review. Thank you also for the firm recommendation.

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Read Circa's Google reviews

Questions about Circa London

Has Circa won any awards?

Yes. In The Trusted Agent 2026 awards: Circa, London won Trusted Agent.

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