Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotService at its best
Having access 24hrs was brilliant The storage unit was clean and dry The staff were always polite, friendly and helpful I would certainly use this company again if needed
Mrs · 4 November 2023
Agent replied · 12 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotHave recently used Cinch storage as…
Have recently used Cinch storage as part of a delayed house move and I have been really impressed with them. Prior to booking them, a member of the team discussed all my needs and they were very professional to deal with. Once booked, they really impressed me with the welcome and then ease of the process and at a very good price. It was also easy to use a removal company to help my move and Cinch ensured they had relevant access etc. Would definitely use again. Thank you
William · 3 December 2021
★★★★★ 5/5
TrustpilotService with a smile and excellent security
Stuart at Cinch has been helpful and informative from the outset. I have been using Cinch Self Storage for nearly 12months now and nothing is too much trouble. Service with a smile and the security in the building is excellent. Highly recommended.
Cath · 20 September 2022
Agent replied · 12 June 2024
Thank you for your awesome 5* review of the Brighton store Cath. It is our pleasure to continue to look after you and your items in storage.
★★★★★ 5/5
TrustpilotStaff are so friendly and welcoming
Ben · 22 December 2025
★★★★★ 5/5
TrustpilotCinch storage the best
This facility in Letchworth is clean tidy always easy access and the lovely friendly face of Lauren who was always happy to help if I needed anything . Wishing the team well!
Big · 21 November 2021
★★★★★ 5/5
TrustpilotGreat people, great service, great price!
I was first attracted to Cinch because they were able to give a simple price response to what I asked for. No heavy sales approach or confusing discount deals.A simple price that surpassed my expectations. So I went to the site and was met with more super customer service by Lauren and Becky. Just an honest approach with a smile.The facility is clean, dry and extremely well covered in CCTV.I paid a full year up front because I'm that confident about this place, and got an even better price.
Billy · 15 November 2021
★★★★★ 5/5
TrustpilotVery impressed with my experience in…
Very impressed with my experience in Enfield. A warm welcome from Andriana she always goes the extra mile which I appreciate, overall a great experience. They also offer 24h access which has no additional cost.
Pedro · 11 May 2023
Agent replied · 12 June 2024
Hi Pedro, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotIncredibly helpful and friendly staff
We'd highly recommend Cinch storage, both in Bicester and in Newbury. The team are incredibly friendly and helpful, and the storage itself is clean, safe and easy to access. Thanks for making our house move more manageable!
Felicity · 6 March 2023
Agent replied · 12 June 2024
Hi Felicity, Thank you so much for your wonderful review. We really appreciate you taking the time to give us feedback on not one, but two stores! We're extremely pleased that the facility and team exceeded your expectations and hope to see you again soon!Sincerely, - The Cinch Self Storage Team
★★★★★ 5/5
TrustpilotCan't fault Cinch
Can't fault Cinch. Customer service has been great, the whole process from booking online, to moving day to accessing the unit since has been smooth and for a great price. I'd recommend
Kirsty · 29 July 2023
Agent replied · 12 June 2024
Hi Kristy,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
GoogleGreat experience with Rob and Dylan. Easy to work with and super helpful
Harry · 11 October 2025
★★★★★ 5/5
TrustpilotHighly recommended
Excellent service from Newbury Cinch. Friendly staff who were extremely helpful. Very clean and tidy. Streamline from start to finish. Wouldn’t hesitate to recommend.
Trish · 4 February 2024
Agent replied · 12 June 2024
Hi Trish,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotI had an amazing experience with this…
I had an amazing experience with this company,the customer service was excellent,the team is friendly and helpful and their product are outstanding.I’ve recommended them to all my friends and family.
Habib · 14 September 2023
Agent replied · 12 June 2024
Hi Habib,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotSo far i have enjoyed the services of…
So far i have enjoyed the services of storage king if i have to use in future i will still come back and also i will recommend it to friends thank you for helping me when i need it most
Theodora · 26 October 2022
Agent replied · 12 June 2024
Thank you very much for the kind review. We look forward to welcoming you back in the future. Best Wishes, Cinch Storage
★★★★★ 5/5
TrustpilotI was highly recommended Cinch Self…
I was highly recommended Cinch Self Storage to who would like to find a storage because all the staff in here is very friendly and helpful. And it is very clean and safety. I feel very welcome at here. Thank you so much Cinch.
YING · 8 September 2024
★★★★★ 5/5
TrustpilotVery helpful and friendly staff.
KB · 22 December 2024
Agent replied · 12 June 2024
Thankyou for an amazing 5* review. We always aim to make storage as easy & friendly as possible.
★★★★★ 5/5
TrustpilotGood place to store stuff very friendly…
Good place to store stuff very friendly staff, easy access, would use again
Chris · 19 August 2024
Agent replied · 12 June 2024
Hi Chris, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotAndriana who is store manager and Fathima
Andriana who is store manager and fatima assistant manager make my life very easy we have been storing with Cinch Enfield since they opened and we will not go anywhere else. Fantastic customer service
Sanjeewa · 5 May 2023
Agent replied · 12 June 2024
Hi Sanjeewa, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotExcellent Facility
We are renting an office space at Cinch Storage; the facility is fit for purpose and the staff are fantastic, always willing to help and to go the extra mile in making our day-to-day experience in the office enjoyable.
Racham · 16 November 2022
Agent replied · 12 June 2024
Thank you for an amazing 5* review Joshua. I'm so pleased we could help
★★★★★ 5/5
TrustpilotTop service and storage
Top service and storage - this is the second time I have used Cinch. The previous time was via my business, as with my first experience - everything was super easy and Cinch linked me up with a partner remover who also did a great job. Would definitely recommend and will use again.
Edward · 17 June 2020
Agent replied · 12 June 2024
Hi Edward, Thank you very much for your kind feedback. Really glad you enjoyed the service and found it a 'cinch'. Best Wishes, Cinch Storage
★★★★★ 5/5
TrustpilotFab service
Fab service. Staff very helpful.We used Cinch at Chippenham, bumpers farm. Very clean and had a variety of storage.
Gillie · 26 April 2024
Agent replied · 12 June 2024
Thank you for sharing your experience and giving us a 5-star review! We're glad to have provided you with reliable storage solutions that met your needs. Your feedback is truly appreciated
★★★★★ 5/5
TrustpilotWe would like to say we have found the…
We would like to say we have found the staff at cinch Newbury amazing nothing has been any trouble. Helpful and professional from Kevin ans sally mansford 1003
Kevin · 11 October 2023
Agent replied · 12 June 2024
Hi Kevin,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
GoogleMoved in today with Robin and can’t stress how easy and efficient everything was , been around a few storage companies and so far very very good
Mighty · 31 October 2023
Agent replied · 26 August 2024
Hi there,
Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.
Sincerely,
- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotReceived excellent service when putting…
Received excellent service when putting my late mother’s furniture in storage. I wasn’t sure on how much space to rent, so when the van arrived with items, gentleman on reception looked at amount and suggested the size unit needed. Even given a cup of coffee.
Julia · 22 January 2022
Agent replied · 12 June 2024
Thank you for an amazing 5* review Julia.I'm really pleased you felt welcomed and that you received a great service.
★★★★★ 5/5
TrustpilotEasy to use and great customer service
Good, well managed, storage site with great customer service from the team (led by Jason). Would happily use again.
Damian · 18 April 2024
Agent replied · 12 June 2024
Thank you for your positive review and for trusting us with your storage needs! Your satisfaction is important to us, and we're pleased to have delivered on our promise of convenience and quality service. We look forward to serving you again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.