5/5
TrustpilotQuick and painless
Stewart made renting another storage unit quick and painless.
Agent replied · 12 June 2024
Thank you for your 5* review David. It is our pleasure to look after you at the Brighton store.
Trusted Agent profile · London
Cinch Self Storage London reviews
★★★★★
1,797 reviews across 2 platforms
666-678 Garratt Lane, London, SW17 0NP
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in London, at 666-678 Garratt Lane, is rated 4.9 out of 5 across 1,797 reviews on two platforms, including 157 Google reviews rated 4.9.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotTime convenient access…
The seamless way of access to your space at anytime using a code is just the best thing ever. Makes access a lot easier and to suite your needs. Highly recommended!
Agent replied · 24 August 2024
We’re grateful for your 5-star review! Thank you for supporting our local business and taking the time to share your feedback.
5/5
TrustpilotReally convenient
From the start it was a very easy system to use. Very convenient to where we live, the office staff were very helpful especially when I lost my keys and had no problem cutting off the old lock. That's for everything.
Agent replied · 12 June 2024
Hi Michael,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotExcellent branch
Abbie & Andriana are great at this store. Their merchandise looks amazing and the whole store always looks spotless. They helped me through the enquiry process and made it super easy. Will be recommending to everyone I know.
Agent replied · 12 June 2024
Hi Alice,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotExcellent …
Harriet and Aaron have been a great help during a stressful time of moving out. Process of storing was so straightforward and made easy by them both.Def recommend the watford branch to anyone looking.
Agent replied · 12 June 2024
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with us. It means the world to us that you took the time to share your thoughts.
5/5
TrustpilotAlways great service
Always great service from the people at Cinch Storage in Bicester. We have had a number of units with them and they are always professional in their approach. They have also at times suggested when other units become available to try to save us money which is refreshing these days.
Agent replied · 12 June 2024
Thank you very much for your amazing 5* review of our Bicester facility and team! We're glad that we exceeded your expectations and hope to see you again soon! Sincerely, - The Cinch Self Storage Team
5/5
TrustpilotCinch Storage - Leighton Buzzard
Cinch Storage - Leighton BuzzardAn exceptional service from the outset. Jason (Site Manager) can not do enough to ensure the customer is provided a professional service from discussing your requirements, to when you start using the storage facility and beyond.Facilities themselves are clean and well maintained throughout.
Agent replied · 12 June 2024
Hi Chris,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleLots of options for storage at a very reasonable price. Well located, and easy to access. Francis provided us with excellent customer service too, and made it easy for us to rent a storage unit which suited us - all in all, would recommend.
Agent replied · 26 August 2024
Hi Nikhil, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleIsa and Dylan the manager on site were absolute kings of customer service, got me moved in at such short notice on a Monday evening! Would recommend to all
5/5
TrustpilotAdriana the lady at the front desk was…
Adriana the lady at the front desk was very helpful, showed us to our locker, great customer service, 🙂 very helpful, even offered us a lovely coffee , if we had a 7 star we would give us seven star
Agent replied · 12 June 2024
Hi Christopher,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotCinch...Storage without the Faff!
I have been using Cinch for over 5 years. Great people always helpful and always with a smile. Really easy to access and the peace of mind it’s secure and safe. There are many storage companies to choose from but I chose Cinch as apart from all the above they offer great value for money too. And as I said without the faff!
Agent replied · 12 June 2024
Hi Steve,Thank you for taking the time to leave us such a great 5* review.We do try to be as helpful as we can and make storage as hassle free as possible.Your feed back is much appreciated.Best wishesCinch Storage
5/5
TrustpilotLeighton Buzzard storage is excellent.
We have been using the Leighton Buzzard storage units for 4 months and Jason and Aaron could not be more obliging, friendly and approachable. They demonstrate a first class attitude to customer service, always wanting to give the best service possible. We would recommend them with confidence.
Agent replied · 12 June 2024
Hi Anne, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
Trustpilot1st rate service
1st rate service! Aaron and Jason have been welcoming and…Aaron and Jason have been welcoming and a very helpful team from the start. Really pleased with their hospitality and professionalism. Highly recommended! Even gave me a lift with a piece of equipment! Leighton Buzzard Branch are amazing!
Agent replied · 12 June 2024
Hi Lee, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotA massive thank you to Max and Rich…
A massive thank you to Max and Rich from Cinch Storage who made our move out day on 31/8 easy and organised. From the moment they arrived (an on time) they were extremely friendly and helpful, nothing was too much trouble.I would definitely recommend and use Cinch Storage again.Thank you again Rich and Max
5/5
GoogleI would highly recommend Cinch! All the staff I have spoken with are so helpful and knowledgeable, the storage space is very clean and I felt incredibly confident that all my items would be stored securely. Amazing experience!
Agent replied · 26 August 2024
Hi Kate, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotRecent experience
We have a storage at the Enfield site. Andriana has moved mountains for us she is a star. The team in Enfield have outstanding customer service highly recommend for anyone who’s looking for storage in the area. Make sure Andriana from the Enfield store sees this please!!!
Agent replied · 12 June 2024
Hi Valentino, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
GoogleThe customer service could not be better - Dylan takes care of everyone so well! Facilities are super modern, clean and easy to use too!
5/5
TrustpilotBrilliant
Very easy, trustworthy and good value for money. Jason is extremely helpful
Agent replied · 12 June 2024
Thankyou for a brilliant 5* review Leah. I'm really pleased I could help with all your storage needs.
5/5
TrustpilotI cannot praise Sally and Lauren highly…
I cannot praise Sally and Lauren highly enough, they were extremely helpful, practical, professional, and sympathetic to my time frame. On top of this,they are incredibly nice people. The location was perfectly placed with easy access for a very large lorry and trailer, and excellent facilities at the location. I highly recommend them to anybody in a position needing storage. regards, Nigel Davies
Agent replied · 12 June 2024
Hi Nigel,Thank you so much for the 5* review. Lauren and I take real pride in providing a helpful and convenient service , so we are delighted with your feedback.Best Wishes,Cinch Storage
5/5
TrustpilotGood service at the Leighton buzzard…
Good service at the Leighton buzzard store. The whole team, very friendly and listened to what you need.
Agent replied · 12 June 2024
Hi Manda,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotSimply Superb
Jason & Aaron have been exceptional throughout, Jason has gone through everything with me patiently with understanding of a difficult situation. I cannot recommend Cinch in Leighton buzzard enough they have been a life saver and helpful when I needed it most. Always friendly nothing is ever an issue, will do anything they can to help.
Agent replied · 12 June 2024
Thank you for an amazing 5* review. I'm really pleased we had the opportunity to look after you and your personal belongings. We wish you every success in future.
5/5
TrustpilotEnfield Branch - excellent! 👌
The guys at the Enfield branch are friendly and super helpful. Moving my stuff in was hassle free. A special shout out to Andriana Gabriel who went above and beyond with everything from start to finish. Ed was great too!
5/5
TrustpilotThank you Sally @ Letchworth…
Can NOT thank Sally at Letchworth branch enough. She's an absolute joy, she knew exactly storage I needed and was super helpful.I went to various storage units in the area, and Sally was hands down, the best person I dealt with.Thank you Sally
5/5
TrustpilotAbsolutely amazing
Absolutely amazing especially jaymee who's been an absolute star. All the staff I've delt with have been very understanding and have bent over backwards when things don't go according to plan. Thanks guys
Agent replied · 12 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
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