Trusted Agent profile · London
★★★★★
2,808 reviews across 2 platforms
327 - 329 Upper Street, London, N1 2XQ
Part of Chestertons, see every office.
Chestertons's office in London, at 327 - 329 Upper Street, is rated 4.5 out of 5 across 2,808 reviews on two platforms, including 595 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleJohn from Chestertons provided excellent service when showing me around a rental property. Despite me deciding not to place an offer on the property, he stayed and chatted with me for a while afterwards, providing me with unbiased and genuine advice on the rental market and different areas of London. This was invaluable for someone who does not come from London themselves! Really appreciate his time and advice, which he gave despite no benefit to himself.
5/5
TrustpilotExcellent service
Excellent service. Quick answers and concrete answers! I strongly recommend if you need to find a place in london
Thanks so much for the recommendation!
5/5
GoogleLauren was very informative and responsive. She answered any questions I had straight away and showed me exactly what I was looking for, unlike other estate agents. I would really recommend her looking after your rental search.PositiveResponsiveness, Professionalism
5/5
TrustpilotAbbi Harp at/and Chestertons were…
Abbi Harp at/and Chestertons were attentive and professional - they took on my brief and listened too - I would highly recommend using Chestertons for any property search
Hi Emma, thank you for the great review. I'm glad you had a good experience with Chestertons and would recommend using us again. Wishing you a great 2024!
5/5
TrustpilotHelpful property consultant
Our property management consultant, Dan Midgley, has been a great help. Always quick to respond and recently went out of his way to solve a couple timely issues for us. Very much appreciated.
Thank you for the feedback Peter, it's great to see Dan was on hand to help with some recent issues. Feel free to get in touch again if you need anything!
4/5
TrustpilotWe have worked for several years now…
We have worked for several years now with Chesterton's in SJW and they do an excellent job. Recently we have dealt specifically with Charlotte, who is by far the most professional and organised agent we have used to help us sort out our property needs. We recommend her wholeheartedly.
Thanks for your review! We are pleased to hear of your experience with Chestertons.
5/5
TrustpilotProfessional and smooth experience
Great experience and would recommend Rolland to assist you in your tenancy experience. Informative, keeps you updated and ensures to go the extra miles for you!Thank you we shall be using your service again in the future.
5/5
GoogleWe had a very positive experience with Chestertons to rent out our property in London. They were able to find a very good tenant in only 24 hours for the agreed price. Thanks in particular to John for his professional work!
Hi Francesca, We're so pleased to hear that John was able to find a tenant for you in an efficient and quick manner. Please don't hesitate to get in touch if you need any further assistance on your end.
5/5
TrustpilotGreat help leasing an apartment
My daughter and I recently leased a property through Stav Nicola at Chestertons. He made the whole thing very straightforward, explained each stage of the process, responded to queries quickly, and was always polite and helpful. Basically everything you would want from someone in that situation. Thank you. Ed Fishwick
Thank you for your review! We are so pleased to hear this.
5/5
TrustpilotI had an excellent experience with…
I had an excellent experience with them. They helped me finding a flat to rent in London trying to answer all my requests and not easy expectations The agent I was supported by, miss Cecilia, New King’s Road branch, was amazingly kind professional and helpful. Thank you
Thank you Antonella! We are so pleased to hear.
5/5
TrustpilotGreat Experience & Help
Very easy and stress free help from Suzan Salih at James Pendelton. Very quick to respond to any questions I had. Defintleuy the easiest renting process I have been through in London.
Dear Jessica,Your feedback is very much appreciated, thank you, Suzan will be thrilled.We know that moving can be stressful at times and here at James Pendleton we take pride in our levels of customer service and area knowledge - when this is appreciated it makes all of our efforts even more worthwhile. We hope you are very happy in your new home.
5/5
TrustpilotMy experience with Chestertons has been excellent !
My experience with Chestertons has been excellent. My property manager was Shruthi, a very competent and knowledgeable lady . Any issues were resolved immediately. Her patience, resolve and good counsel was greatly appreciated. She was only a phone call away. Thoroughly recommended.
Hi Azim, thank you for your feedback, Shruthi will be delighted to hear this! Should you need anything in the future, please do not hesitate to get in touch and we'll be happy to assist. Wishing you all the best for 2023!
2/5
TrustpilotDisasterous experience over the last 2…
Following my recent review I had a chance to discuss with Tim , the manager who handled the situation professionally. We acknowlege that they used best efforts to ameliorate the matter and appreciate their review of our concern. Very well dealt with guys!
Hi Robert,We appreciate you leaving this review and take client dissatisfaction very seriously. Please be assured that we are looking into this for you and will have a response soon. We thank you for your patience.
5/5
TrustpilotSmooth experience as a tenant
Been leasing a flat through Chestertons for the past three years and Niema Latif has helped renew my lease on two occasions. The experience has been seamless, with quick communication.
Thank you for renting your property with Chestertons, we're happy to hear you have found it a seamless process!
5/5
TrustpilotChesterton’s is an excellent agency
Chesterton’s is an excellent agency, Juliette in particular is an incredibly helpful estate agent, would highly reccomend.
Hi Max, thank you for the great review. We are so glad Juliette was helpful. Thank you so much for the recommendation, should you require any further assistance, we will be happy to help.
5/5
TrustpilotThanks Tamara!
We have been looking tirelessly in the Clapham area and are able to make good opportunities out of a stressful market thanks to the help and guidance of Tamara Price. She has offered excellent advice for offers and is readily available for any prospective needs.
Thank you for sharing!
5/5
TrustpilotGreat experience with the french…
Great experience with the french Juliette from chestertons, I would recommend for your property search again !
Hi Bens, thank you for the great review an kind words. We appreciate the support and should you require any further assistance, we will be happy to help.
5/5
TrustpilotThe Fulham Chesterton's team is just…outstanding
The Fulham Chesterton's team is just outstanding. They found us our perfect home. Always professional and bespoke in their approach.
Hi Christopher,Thank you for the great review and sharing your experience with the Fulham team. We are so glad they were professional and bespoke with their approach.We hope you love your new home and wish you all the best.Kind regardsChestertons
5/5
TrustpilotReally responsive service holding our…
Really responsive service holding our hand all the way through the process. The team are really friendly and knowledgeable too. Highly recommend.
Dear Emrys,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
GoogleMalachi was very helpful to me when I was selling my flat. He was friendly, encouraging and determined, enthusiastic and professional with a sense of humour too.
5/5
TrustpilotVery attentive and happy to help
Very attentive and happy to help. Dan has dealt with the management of my property for the last couple of years and has always been on top of everything, responsive and helpful.
Thank you for your feedback Thomas, we're happy to hear you've had a positive experience with Dan managing your property for the past couple of years. If you need anything else, we're only a phone call or email away.
5/5
TrustpilotI have received excellent service from Amanda Goodman
I have received excellent service from Amanda Goodman :-) very grateful for her! She has helped so much with the whole process for tenancy swap and liaising with the landlord. Chesertons team are fantastic and am very grateful. Thank you so much once again Amanda.
Thank you for your review we are so pleased to hear!
5/5
TrustpilotGreat experience
Nishaad gave me a comprehensive tour of the flats I was interested in, and explained all of the steps in the signing process in detail. He was approachable and happy to help with all of our queries. He was communicative throughout the signing process and ensured everything went smoothly.
Thank you for leaving your review! We are so pleased to hear of your experience with Nishaad.
5/5
GoogleWe sold our house with Scott, Guy, and Piers last month. They were a great team, and we found everyone at Chesterons really good to work with. Thank you very much - buying/selling houses is never very easy, but you did a great job of guiding us through the process to a successful outcome!
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