Trusted Agent profile · London
★★★★★
2,808 reviews across 2 platforms
327 - 329 Upper Street, London, N1 2XQ
Part of Chestertons, see every office.
Chestertons's office in London, at 327 - 329 Upper Street, is rated 4.5 out of 5 across 2,808 reviews on two platforms, including 595 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleChestertons Sales and Lettings have both been tremendously professional in helping us over the last few months. Oliver has been attentive and pro-active throughout our purchase and more recently the lettings team, in particular Lauren, have been great. Thank you sincerely for an excellent service.
5/5
GoogleGuy Morgan was brilliant! He was very proactive and he had a key role in making the process of buying our home as smooth as possible. Always available and incredibly clear. We would absolutely recommend Guy and his team at Chestertons! Thank you very much!
5/5
TrustpilotAlways a pleasure to deal with them
Always a pleasure to deal with them, great service and speedy response. It is so refreshing to deal with a company who truly understands service and to be so helpful, over and beyond frankly!
Thank you Ninai, we're so glad to hear you had a positive experience with us. If you need anything else, please do get in touch!
5/5
TrustpilotGreat Experience, will contact when needed again
I dealt with Chestertons Tower Hill and specifically with Stav Nicola who was able to find the perfect unit for my needs, taste and budget within a matter of minutes. Dealing with Stav and with Chestertons was an absolute pleasure and they have an incredible portal which manages the entire process for you.
Thank you for the glowing review!
5/5
TrustpilotAnca has always been a pleasure to deal…
Anca has always been a pleasure to deal with, professionally and supportive. A very charming lady and an asset to your team.
Hi Melvin.Thank you for writing a review and sharing your experience with Anca. We are so glad she was professional and supportive.We really appreciate the support and wish you all the best.Kind regardsChestertons
5/5
TrustpilotProfessional service throughout
Emily Moffatt provided a seamless service securing a high quality tenant for our clients' property. She was responsive, organised, readily available and displayed high professionalism when communicating with all sides of the transaction. It has been a real pleasure to work with her.
Hi Zoe, thank you for sharing such a lovely review! We're happy to hear that Emily secured you a great tenant for your property. Should you need any further assistance, we're only a phone call or email away. Best wishes!
5/5
TrustpilotCouldn’t be happier
Couldn’t be happier! Everyone was extremely helpful throughout the renting process, specially Suzan and Marcus. We always received a quick response and they both had our best interests in mind.
Dear Thiago,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best in your new home.
5/5
TrustpilotRental agent Georgio 🥇
I had an amazing rental agent called Georgio at Chestertons Battersea office, who understood my exact needs in my rental property search and found me the perfect flat. Having met many agents, Georgio stood out, listen to the clients needs and then delivering He was always prompt in his reply’s. 1st class service!!! 👏👏👏
Thank you for taking the time to leave a review Joe. So pleased to read about the first class service from Georgio.
5/5
TrustpilotMartins from Chestertons provided…
Martins from Chestertons provided excellent service. He was highly professional and knowledgeable, making the entire rental process a breeze. His attention to detail, responsiveness, and willingness to go the extra mile were truly commendable.
Thank you for your feedback, Martins will be delighted to see this! If you need anything further, please feel free to reach out again. Best wishes!
5/5
TrustpilotHelpful, Kind and professional…
We've been working with Chestertons since 2012 for our property in London. We are based oversea but never had a problem with our property thanks to Chestertons agents, always very helpful, kind and professional
Thank you for taking the time to leave this review Francesco, this is really valuable feedback for our Property Management team! Please do reach out to us if you need anything else.
5/5
GoogleChesterton's were really great from start to finish. All of the team were incredibly professional, friendly and helpful but also made a huge effort to secure our sale and help with our onward purchase. In fact they were instrumental in liaising with all parties at the critical moment of exchange with challenges on both sides. Without this crucial assistance the sale may not have gone through. Very much appreciated.
4/5
TrustpilotNiema Latif at Chestertons has been…
Niema Latif at Chestertons has been absolutely fantastic! She has gone above and beyond to help us throughout our tenancy period. Thank you so much
Hi Iman, we're thrilled to hear that Niema has gone above and beyond throughout your tenancy with us. If you need anything further, please do not hesitate to get in touch. Wishing you all the best!
5/5
TrustpilotReally great experience from viewing to…
Really great experience from viewing to move in with great support from the team - Suzan and Thomas are super helpful and great to work with.
Dear Shannon,Thank you for taking the time to inform us of the positive experience you have recently had with the teamJames Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future in your new home.
5/5
TrustpilotMove in review
The move in process went very well with the help of Mitch. He was very kind & helpful to two new renters in the UK.
Dear Evelyn,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best in your new home.
5/5
GoogleI had a great experience with this office in helping me find a flat. Ronan Rigney is excellent. Everything was smooth, clear and Ronan has maintained good communication throughout the process. I would definitely work with him again in the future.
5/5
TrustpilotGreat property manager
Chestertons were always responsive to our demands. Our property manager, Shakil, is great. He's always been supportive and helpful.
Hi Mariana, thank you for your review. It's lovely to hear that Shakil is always on hand for any queries you have. Feel free to reach out again if you need anything.
5/5
GoogleSuperb team. In particular Will Robertson who led on our sale. Very responsive, took real ownership for getting the right result and calm when things are up and down.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Trustpilotsmoking agent
i meet bobby in Greenwich, in a bar by the Cutty sark, friend introduced him to me as the fire stater of a letting agent , i gave him a shoot at letting my property and what a job he did , honest feed back and job done in 2 weeks .
Thank you for leaving us a review!
5/5
Trustpiloti am a home search clerk and have dealt…
i am a home search clerk and have dealt with many Chestertons offices and have been generally pleaseed with the service provided. I did deal with Stav a while back in your Shad Thames office who was exceptional at responding to calls and dealt with our client in the most fantastic way.
Thank you for taking the time to leave a review!
5/5
TrustpilotFlat Viewing with Conor
Viewed a few flats with Conor - he was super helpful, great communication and very professional. Thank you.
Hi Mr Smith, thank you for sharing your experience with Conor. Wishing you all the best in your property search if you haven't found something already!
5/5
TrustpilotExcellent service from viewing to…
Excellent service from viewing to move-in. Tom and Suzan couldn’t have done more to make our experience stress-free! 2 weeks from first contact with the agency to obtaining keys to our wonderful new home! Thanks all!
Dear Ian,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Suzan and Thomas will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we hope you are happy in your new home.
5/5
TrustpilotAmazing experience
Very professional lettings agency that help me a lot securing my new home especially with the precious help of Delphine that helped a lot making everything look easy. Thanks again and i am definitely recommending Chesterstons to anyone who’s looking for a stress-free experience. Cheers
Thank you, Zouhair. We are so glad to hear that Delphine made your experience stress-free! Wishing you all the best in your new home.
5/5
GoogleWe found the Lettings team was really helpful and friendly. John even proactively suggested the flat we moved into when I told him our requirements. (In our experience, only a few agencies engage with clients in that way, while some don’t even answer enquiries!)
We're so pleased to hear that the Lettings team were able to offer such friendly help! We wish you all the best in your new home, and please do get in touch if you need any further support.
5/5
GoogleExcellent website and service. Got in touch quickly with a list of buyers and gave guidance on who might be best to go with. After initial buyer pulled out late, Scott assembled a new set of buyers who he had given strict instructions on what our requirements were, and whittled them down in order to make a choice. Great knowledge and input from Scott who even called me as late as 9pm on occasions with advice.
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