Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleThank you to Sarah at Chestertons for helping us complete in less than two months! She was always friendly and responsive to our questions and we would recommend this estate agents to anyone who is looking to buy a property.PositiveProfessionalism
Sabrina · 13 June 2021
★★★★★ 5/5
GoogleWe recently purchased a property through Chestertons in East Sheen. Henry was very professional and attentive throughout the process, managing the expectations of all parties and oiling the chain to ensure a timely exchange and completion. Thank you Henry.PositiveResponsiveness, Professionalism
Charlie · 13 June 2021
★★★★★ 5/5
GoogleKerri-Ann and the team at Chestertons East Sheen have been a pleasure to work with in finding a suitable tenant for my property. They are consummate professionals and have made the whole process pain free during these challenging times!
Jonathan · 13 June 2021
★★★★★ 5/5
GoogleHenry has been amazing!
He went above and beyond to help us with viewings and the negotiations.
He is a credit to the company and can't recommend him enough.
Paula & FernandoPositiveResponsiveness, Quality, Professionalism, Value
Nando · 9 February 2022
★★★★★ 5/5
GoogleThe East Sheen team are friendly and professional. They went the 'extra mile' to make sure we had a stress free sale in a tough market. They know the area well and gave us good advice throughout the process. A special thanks to Sarah, Andrew and Amy.
Simon · 14 June 2018
★★★★★ 5/5
GoogleKate at East Sheen has restored our faith in agents after several terrible experiences in Fulham. She was in regular contact throughout, rose to every challenge, and remained calm, polite and supportive to our cause. Kate, along with her colleague Ed, is a credit to both her agency and her oft-maligned profession. A big thank you and a heartfelt recommendation from this family - we owe you one for making Christmas possible in our new home. The Watson Family.PositiveResponsiveness, Professionalism
Simon · 13 June 2022
★★★★★ 5/5
GoogleWe had a great experience with the sale of our house with Chestertons. Sarah, Matthew, Henry & team were professional and personable from the start. They did as they said they would in finding us the right buyer, and were consistently available during the final weeks of the process to help take heat out of what was a stressful period to meet the SDLT savings deadline. Unlike agents we have used in the past their practical, sound and honest approach was very refreshing. Thank you to the team for getting us to the finish line!
Kate · 13 June 2022
★★★★★ 5/5
GoogleDealing with Chestertons was fantastic. Henry was always quick to respond and answer any questions we had. The whole process of buying our first home was smooth and definitely made more enjoyable knowing we had such a good agent on our side.
Charlotte · 13 June 2020
★★★★★ 5/5
GoogleWe recently bought in East Sheen and Chestertons were very helpful. Sarah was responsive, friendly and clear and made the whole process easier and less stressful than it could have been!
James · 13 June 2022
★★★★★ 5/5
GoogleVery competent team that supports you in every part of the journey. Very helpful and supportive. Especially Vitoria
Elizabeth · 17 August 2023
★★★★★ 5/5
GoogleChestertons was in the sell side in our home buying process. Sarah was always professional, honest and responsive through the process. We are looking forward to work with her and Chestertons family again! Thank you!PositiveResponsiveness, Professionalism
Nirva · 13 June 2021
★★★★★ 5/5
GoogleA pleasure to deal with: friendly, efficient and very professional - we've found a lovely house : Sarah, Karly and the team looked after us the whole way through the process and were always available when we needed to get hold of them.
Nick · 14 June 2018
★★★★★ 5/5
GoogleIt was an exemplary service from Chestertons East Sheen. Sarah made the entire experience alot easier than it could have been due to her consummate professionalism! Thank you.
Nicolas · 13 June 2022
★★★★★ 5/5
GoogleProfessional service, with finding pragmatic solutions where required. Thanks to Tushar, Lydia and Edward!
ESER · 16 September 2023
★★★★★ 5/5
GoogleWe marketed our property through chestertons after having been on the market with other agents in Barnes. Chestertons east sheen were professional and had good time keeping. They communicated well throughout the sales process. During the pandemic we lost a buyer who was furloughed and they pursued every possible option with us and the buyer to make the sale work so we felt they had acted excellently as agents for us.
In the end the sale was lost due to furlough and our property rented out bu chestertons rental team within 1week! After the tenancy completed another buyer was introduced with a competitive offer and the sale was conducted smoothly and professionally by Henry and overseen by Matthew. Sarah also is an agent who brought sales to the table during the long process we have worked with chestertons. They are highly commendable.PositiveResponsiveness, Quality, Professionalism, Value
Julia · 25 October 2021
★★★★★ 5/5
GoogleI kick myself that I did not instruct Chestertons when I first put my house on the market last year as I had the most appalling experience with another agent in the area.
Chestertons in East Sheen picked up all the pieces and I cannot express my thanks for such a SMOOTH, PROFESSIONAL, RESPONSIVE AND THOUGHTFUL APPROACH to the sale of my property.
Both Sarah and Henry have always been on hand to answer questions and give advice. They "held my hand" all the way and made me feel very supported.
The office as a whole is managed extremely well and the phones are always answered.
If you are thinking of putting your house on the market please give them a call - I have have now used this office twice - I can assure you it will be a very smooth transaction :-)PositiveResponsiveness, Quality, Professionalism
Lyn · 25 October 2021
★★★★★ 5/5
GoogleWe rented our flat through this branch. They were true professional during all the process I would like to thank all staff especially Tushar for kindness.PositiveQuality, Professionalism
Furkan · 13 June 2022
★★★★★ 5/5
GoogleI have just bought my house through Chestertons and they were superb. They followed the process through all the way, keeping in touch with everyone in the chain, including all the solicitors, and ensured that it stayed on track to a successful conclusion for everyone. Fabulous attention to detail and always willing to help when needed. From my offer being accepted I moved house within 9 weeks and this would not have happened if the team at Chestertons hadn’t been so pro-active.
Lorna · 13 June 2021
★★★★★ 5/5
GoogleTushar and his team is very helpful in sealing the deal and we really appreciate his prompt response and patience in handling the matter
Kenny · 13 June 2022
★★★★★ 5/5
GoogleI live in the US and had to sell my late fathers flat in the UK. On top of being 3000 miles away and having a pandemic hit globally they managed to get the flat sold. They were dealing with furloughs as well as the quarantine but kept communications open. They acted with complete professionalism and I knew they would do everything they could to get the flat sold which they did. I highly highly recommend Chestertons.PositiveResponsiveness, Professionalism
Jane · 13 June 2021
★★★★★ 5/5
GoogleAmy and her team in lettings, especially Stephen, were fantastic in finding us a 3 year tenant for our 4 bedroomed house in East Sheen, they're still there and everything has gone very smoothly - thanks guys!
Veronica · 14 June 2018
★★★★★ 5/5
GoogleStephen and the team were brilliant at finding us tenants, they kept us informed every step of the way and delivered way above and beyond what we expected. Very impressive and I'd not hesitate to recommend them.
Charlie · 14 June 2018
★★★★★ 5/5
GoogleSarah was helpful, friendly, professional and proactive throughout our process. Would recommend!
David · 13 June 2023
★★★★★ 5/5
GoogleWe moved into a beautiful house earlier this year and Chestertons manage the house on behalf of the property owner (we rent). We have had nothing but a positive experience from them.
The previous tenant of the house left it in a state, blinds were broken, rubbish pilled up outside, broken furniture left in the property and the house was left dirty. Within days of us notifying Chestertons, all the issues had been resolved and to a high quality standard.
The staff are friendly and are always quick to respond to any emails or queries. As a renter in London, its your worst nightmare to have a below standard landlord. I would definitely recommend Chestertons as they have been the best agency we've experienced and are quick to respond.
Amy · 13 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.