Trusted Agent profile · London
★★★★★
220 reviews across 1 platform
99-101 Parkway, Camden, London, NW1 7PP
Part of Chestertons, see every office.
Chestertons's office in London, at 99-101 Parkway, is rated 4.6 out of 5 across 220 reviews on 1 platform, including 220 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI've used Chestertons for a number of years and they've always been really helpful, Mariama Kamara and Simon Karajian in particular have always dealt with everything quickly. Happy to recommend.
Hi Dominic, Thank you for taking the time to leave this great review. It's fantastic to hear how our team has been so helpful throughout the years! Please do reach out if there's is ever anything we can support you with.
5/5
GoogleFantastic service! Georgina Mepham managed to expedite the process for us which led to us securing an amazing apartment. I would definitely work with her again in the future.
Hi Nikos, This is fantastic to hear, we're so glad Georgina was able to help you find a new apartment! We wish you all the best in your new home.
5/5
GoogleTrying to find a property in London can be incredibly tough! Chestertons make this a lot easier by bring quick to respond, helpful in every way and engaging with their clients. Georgina Mepham especially helped me find my way through the jungle of London properties, and always supported my search, while really looking out for what I needed in a home.
1/5
GoogleLived in a flat managed by them for a year. Took every opportunity to gouge money out of us before move in, were slow to respond during the tenancy and used the end of tenancy check as a cash grab for normal wear and tear
Hello Ben, Thank you for taking the time to post your review. After looking into your feedback, we can see that a tenancy swap took place between yourself and a new tenant in August 2019. In this instance, deposits should have been exchanged between yourself and the new person moving in. If you would like to discuss this matter further or receive any further clarification, please feel free to get in touch with our branch. Best regards
5/5
GoogleBest renting agency. By far !
Thank you for the great review. Wishing you all the best.
5/5
Googlethe service and professionalism is excellent, the best interest for the customer is always sought, the agent Carbone helped me in all ways and was kind and friendly.
Hi Felice, This is really great to hear! Please do get in touch if you need any further assistance from us.
5/5
GoogleI had the good fortune of mainly working with Daniel Demir to help me with my move. He was brilliant and helped me find a place that surpassed my expectations. Everyone I spoke to at this branch were friendly and professional. Thank you!PositiveQuality, Professionalism
Hello Morenike, Thank you for your recent review - we really appreciate the feedback! We have passed your compliments on to Daniel, who would like to thank you and mentioned that it was a pleasure in helping you with your recent move. Should you need any future assistance, please reach out to Daniel and the team. Wishing you all the best in your new home!
5/5
GoogleGreat service, professional and kind, expecially Mr Carbone was awesome!
5/5
GoogleFolco was fantastic throughout the whole process. Very professional, responsive and extremely helpful. Excellent service from the team at Chestertons.
5/5
GoogleFolco was fantastic throughout the whole process. Very professional, responsive and extremely helpful. Excellent service from the team at Chestertons.
5/5
GoogleGreat experience working with Alan and Innes, great communication and found a beautiful flat. Highly recommend them!
4/5
GoogleVery very attentive to finding a property.
Hi Grace, thank you for the great review. Should you requite any further assistance, we will be happy to help.
5/5
GoogleWe are really pleased with the service provided. Daniel Demir was extremelly professional and helpful. Thank you for your advice and assistance!PositiveResponsiveness, Professionalism
1/5
GoogleAbsolutely appalling experience. Chased them for an entire month only to have our contract voided on move-in date. STAY AWAY!
Hi Petre, thanks for reaching out. After some investigation, we can see that your comments are based on another user's review, which we have responded to. Unfortunately due to unforeseen circumstances, the landlord was unable to commit to the move and cancelled last minute after promising they would sign the contract. We understand your frustration and are extremely apologetic for this. Should you wish to discuss further, please do not hesitate to reach out to us. Please note that Google considers multiple reviews left on behalf of one person or scenario as spam or not genuine, resulting in Google removing these from our profile. We have noticed that multiple reviews have been left on our profile over the past few days based on this scenario. As mentioned, if there is anything further you would like to discuss, please do get in touch directly.
5/5
GoogleI had a very frictionless experience renting with Chesterton's once you've chosen a place to move in, everything is automated and super smooth. The agent that worked with me, Daniel, found the perfect flat for me and was kind and patient when I requested to see it more than once before making a choice. Once my contract is up, I will 100% be contacting them again.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe had a great experience with Simon Karajian and Tringa at Chestertons. They were extremely reliable and quick to respond. They made sure that we felt as comfortable as possible and continued to provide us with advice throughout the offer process.
5/5
GoogleI had a great experience working with Mr Giancarlo from Italy, fantastic communication skills, really recommend!!
Hi Antonio, Thank you for taking the time to leave this lovely review for Giancarlo! We're so pleased to hear that you highly recommend his service. Please do not hesitate to get in touch if you need any further assistance.
1/5
GoogleThe worst agency i’ve ever dealt with, specially avoid Emlyn Parks , Hypocrite liar .
Hi Raza, we're really sorry to read this. In order for us to look into this further for you, please could you send your details over to social@chestertons.com? Thank you.
5/5
GoogleVery pleasant and friendly service. Moving in and communications with Chesterstons has been accomodating and easy. Quick response and helpful.
5/5
GoogleVery pleasant and friendly service. Moving in and communications with Chesterstons has been accomodating and easy. Quick response and helpful.
5/5
GoogleThanks to Daniel Demir we secured our dream property in one working day. Highly recommend
1/5
GoogleExpect unresponsive costumer service and disregard for move in dates
Hi Stefania, unfortunately our team do not recognise your name and we have no record of you within any of our systems. After some investigation, we can see that this reply may have been left based on another client's experience, which we have responded to. Just to note that Google will remove any reviews that are not genuine or are considered spam, as part of their review procedure.
5/5
GoogleI was very lucky to deal with Giancarlo and Chestertons in general. It was a smooth process from start to finish with guidance for every step of the way. Would highly recommend using Chestertons.
1/5
GoogleRefuse to remove me from mailing list.
Hi Tony, we hope you're well. Unfortunately based on your Google name we have no way of identifying you within our systems. So we can look to resolve this for you, please could you send your details over to social@chestertons.co.uk? Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
