Trusted Agent profile · London

Chestertons Estate Agents London reviews

4.6

★★★★★ Excellent

182 reviews across 1 platform

99-101 Parkway, Camden, London, NW1 7PP

Chestertons Estate Agents's office in London, at 99-101 Parkway, is rated 4.6 out of 5 across 182 reviews on 1 platform, including 182 Google reviews rated 4.6.

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4.6 / 5

182

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Simon was amazing, truly cared about our experience. We had some travel challenges getting to the flat from the US, and he helped us navigate the process. Also once at the flat, he helped us several times. Chestertons is a great company (much more caring than their nearest competitor).

Tracy · 16 February 2026

Agent replied · 16 April 2026

Thank you, Tracy! We're thrilled to hear that Simon provided such exceptional support during your journey. Our team is dedicated to ensuring a smooth experience, and it's great to know that we stood out for you. We appreciate your kind words and look forward to assisting you again!

5/5

Google

I have the highest praise for Simon Karajian, of Chestertons, who recently facilitated a let for us. Simon was efficient, courteous, and demonstrated great diplomatic skill in negotiating terms fo the let to our satisfaction and that of the landlord.

Susan · 16 March 2026

Agent replied · 16 April 2026

Thank you, Susan! We're thrilled to hear about your positive experience with Simon. His dedication to providing exceptional service and ensuring a smooth negotiation process truly sets him apart. We appreciate your kind words and look forward to assisting you again in the future!

5/5

Google

As a landlord of this flat in Camden, London for the past ten years, I have dealt with several agencies along the way and can attest that this branch in Camden is excellent overall…..In particular, Francesco was absolutely superb in the …

Dave · 16 February 2026

Agent replied · 16 April 2026

Thank you for your fantastic review, Dave! We're thrilled to hear that Francesco provided exceptional service and made the tenant's transition seamless. Our team takes pride in going the extra mile, and your feedback truly highlights that commitment. We appreciate your continued trust in us as your agency!

5/5

Google

As a second year University Student, Tringa part of the Camden and Primrose Hill team was extremely helpful and attentive in my search for a flat and throughout the contractual process. By consistently providing support and swiftly answering to any questions I may have as an inexperienced renter, Tringa really alleviated any worries. Even when I was having trouble with my flatmate within the process, Tringa didn’t hold back at all to assist and resolve. A massive thank you to Tringa/the Camden and Primrose Hill Team, you are incredible.

Alex · 8 October 2024

Agent replied · 22 October 2024

Hi Alex, we are thrilled to read that Tringa resolved any issues and answered your questions. We appreciate the support and wish you all the best at Uni.

1/5

Google

asked specifically if there was a lift in the building, as it's essential for my work, and before the viewing, I was told there actually was one. Upon arrival, the agency wasn't able to access the property (the tenant had to intervene), and they told me that there was no lift in that building. Literal waste of my time. And an absolutely pointless service if you're trying to sell a property. Avoid.

H · 9 April 2026

Agent replied · 16 April 2026

We sincerely apologise for the experience you had and appreciate your feedback. It’s important for us to provide accurate information and we regret this was your experience. Thank you for bringing this to our attention.

5/5

Google

Always a pleasure working with this office and capturing, they are organised and their marketing standards are consistent with good attention to details. Special thanks to Nikky, Ashley & Innes.

Maison · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words, Maison VUE! We're thrilled to hear you had a great experience with our team. We strive for excellence in everything we do, and your recognition means a lot to us. Looking forward to more successful collaborations in the future!

4/5

Google

Nikki Moisis and the team was always available to answer questions and give advice to provide a professional service for the letting my flat. In an era where we could receive scams, etc, I would have appreciated an introduction when new names appeared on the emails and I didn't know what their role was. Information 'crossed' at times which led to a confusion as to who was in charge of what.

Agnès · 8 November 2024

Agent replied · 23 November 2024

Hi Agnes, thank you for the review. Apologies for the crossed information and confusion. This has been noted as something to make clearer next time. Wishing you all the best.

5/5

Google

I've rented for 28 years and I definitely recommend these guys. I was shown around a property by the delightful and professional Tringa and had an excellent experience with the rest of the team when I put in my rental offer. Completion was made as hassle free as possible and they all showed a genuine interest in getting everything over the line.

Peter · 6 January 2025

Agent replied · 25 December 2024

Hi Peter, thank you for taking the time to write a great review. Its great to read that the process was made as hassle free as possible. We appreciate the support and wish you all the best.

5/5

Google

I highly recommend Alan for your apartment search. He stayed in touch with us for weeks in order to help us find the most suitable option for us, even though our situation was a bit complicated and we were also out of the country. Thank you so much Alan! ☺️

Flowmary · 17 May 2025

Agent replied · 15 June 2025

Hi Flowmary, thank you for trusting Chestertons to support you in your search for a new home, not an easy task when you are out of the country. I am pleased to hear Alan and the team delivered and were able to relieve some of the worry for you. Amber

5/5

Google

Chestertons have been managing my property on a full-service basis for several years, and I couldn’t be more impressed. To all other property managers, look away now, because Synika Regis-Jackson sets the gold standard. Having worked with numerous agents over the years, I can confidently say that Chestertons Camden has an absolute gem in Synika. She’s attentive, responsive, and consistently gets things done with efficiency and care. What truly sets her apart is the thoughtful attention she gives to both tenant and landlord, ensuring everyone is looked after with professionalism and care. Keep up the good work Synika and make sure Chesterton look after you.

Nooru · 27 October 2025

Agent replied · 26 December 2025

Thank you for your kind words, Nooru! We’re thrilled to hear about your positive experience with Synika and our team. Your feedback truly motivates us to continue providing exceptional service. We're committed to maintaining that gold standard for all our clients!

5/5

Google

As an international student who’s never lived in London, I mostly dealt with Simon Karajian from the Camden & Primrose Hill office. He was extremely helpful and responsive, and would continuously send me flat options in other areas as well and get in touch with his cleagues to help me out when necessary. Extremely professional and understanding, unlike most estate agents I came across.

Shady · 22 September 2024

Agent replied · 22 October 2024

Hi Shady, thank you for the great review and sharing your experience with Simon. We are so glad he was helpful and responsive. We appreciate the support and wish you all the best.

5/5

Google

Tringa was extremely helpful in our search for rental properties. She is an aggressive negotiator, knows the market and goes the extra mile to match you with the best properties. She is also very personable, responsive, and expanded our search area to show us suitable properties that we had missed.

Wine · 6 January 2025

Agent replied · 25 December 2024

Good afternoon, thank you for taking the time to write a great review. We are so glad Tringa was personable and responsive. Should you need anything further, we will be happy to help.

5/5

Google

After my home was rendered uninhabitable by a flood, I needed alternative accommodation. Simon at Chestertons helped me find a gorgeous place to live for a few months. Throughout the whole process he was professional, helpful, proactive, and friendly. It was great to have such a smooth and hassle-free experience during an otherwise very stressful period.

Charles · 16 March 2026

Agent replied · 16 April 2026

Thank you for your fantastic review, Charles! We're thrilled to hear that Simon made your experience smooth and stress-free during a challenging time. It's our mission to provide top-notch service, and your feedback truly inspires us to keep delivering. Wishing you all the best in your new place!

5/5

Google

I had the pleasure of working with Georgina Mepham from Chestertons and she provided outstanding service throughout the entire letting process. Georgina was always responsive and on-time with her communication, which made everything so much easier for me. Her professionalism, expertise and attention to detail were exceptional and she made sure that everything was handled efficiently and effectively. I would highly recommend her to anyone looking for a reliable and trustworthy negotiator. Thank you so much Georgina :)

Xinyi · 13 June 2023

Agent replied · 12 June 2024

Hi Xinyi, It's great to hear how Georgina was able to offer such an outstanding service throughout your lettings process! Thank you for taking the time to leave this review, and please do reach out if you need any further assistance.

5/5

Google

I recently relocated to London and had such a hard time searching for a place to rent. Everything changed when Georgina Mepham from the Chestertons team at Camden contacted me and arranged to view a property hours after the initial contact. Georgina was wonderful throughout the entire process and I was highly impressed with her efficiency, understanding and professionalism. I managed to move to my new rental property 4 days after viewing, which I thought was absolutely fantastic.

Alfonce · 13 June 2023

Agent replied · 12 June 2024

Hi Alfonce, We're so pleased to hear that Georgina and the team were able to efficiently support you in finding a new property to rent! We wish you all the best in your new home, and please don't hesitate to get in touch if you need anything else.

5/5

Google

Very efficient and smooth. Simon went beyond to ensure it was a successful move. Would recommend.

XY · 19 December 2025

Agent replied · 26 December 2025

Thank you for your fantastic review! We're thrilled to hear about your smooth experience and that Simon exceeded your expectations. Your recommendation means a lot to us, and we’re here to help whenever you need.

5/5

Google

Simon was incredibly prompt in all my correspondence and it was as smoother than I expected.

Odhran · 26 November 2025

Agent replied · 26 December 2025

Thank you for your fantastic feedback, Odhran! We’re thrilled to hear that Simon provided such prompt and smooth service. We always strive to exceed expectations and appreciate you sharing your experience!

5/5

Google

The estate agent who assisted me was the friendly and cooperative Ms Teresa della Rosa. She helped me greatly to understand the regulatory system and all the aspects, both technical and related to the quality of life in the area. An excellent experience.

Dante · 16 March 2026

Agent replied · 16 April 2026

Thank you for your wonderful feedback, Dante! We're thrilled to hear that Teresa provided you with such great support and insight. Our team is dedicated to ensuring a positive experience, and it’s great to know we achieved that for you. We appreciate your kind words!

5/5

Google

Selling the family home, I chose Chesterton's having had good dealings with them years before. Brexit votes, uncertainty over a general election, Christmas, then New Year, followed by a global pandemic all contributed to a potentially tricky time to sell from the later end of 2019. Added to that were unhappy circumstances forcing my sale and a complicated set of needs for my onward house-search. Emlyn Parks guided me through many months of this sale process and gave unwavering support to help me find the right new home to buy. From the beginning, Chesterton's was professional and efficient - from the brochure for the house, to the tactful way viewings were managed. Emlyn was responsive and empathic in what was undoubtedly a difficult set of circumstances and with us - a divorcing couple - who must have been the the clients from Hades. At every stage, Emlyn ironed out difficulties, misunderstandings and kept our buyer happy too throughout a long convoluted process. I felt personally that I was supported through the months of sale and purchase, and Emlyn - and his colleagues at Chesterton's Camden - with their professionalism and kindness, made a difficult time manageable. The sale completed and I found a wonderful property to move to. So, thank you, Emlyn, and thank you Chesterton's. Ten out of ten from me.PositiveResponsiveness, Quality, Professionalism

Suzy · 26 August 2021

Agent replied · 12 June 2024

Hi Suzy, Thank you for taking the time to leave a review. We have passed your comments on to Emlyn and the team in Camden, who were thrilled to be able to assist you in your recent move and be of help to you - and are thoroughly pleased to hear you had a positive experience in dealing with them. If you have any queries in the future, please do not hesitate to get in touch. Best wishes for the future and your new home.

5/5

Google

Simon from Chestertons was incredibly helpful in getting us into the perfect place. In particular, he was very responsive, and made sure everything was organised and ready for us ahead of move in day. Could not recommend highly enough!

Lachlan · 16 March 2026

Agent replied · 16 April 2026

Thank you, Lachlan! We’re thrilled to hear about your positive experience with Simon. Providing excellent service and ensuring a smooth move is our top priority. Your recommendation means a lot to us!

5/5

Google

Catherine was our property manager for our duration as tenants with Chestertons. Always managed to get back to us and solve the concerns well. Great help in check-out and insuring full deposit was refunded without issues.

S · 8 November 2024

Agent replied · 23 November 2024

Hi S. Hamza, thank you for taking the time to leave a great review. We appreciate the support and wish you all the best

5/5

Google

We were impressed with most of the staff who showed prospective buyers around our property. They continuously kept us updated and suggested actions to help the process. Once we had an offer, Nicholas took over and we found him extremely helpful and professional. He listened to any of our concerns and effectively intervened between us and the buyers. We are very grateful for his input which positively contributed to the sale going through in a timely manner.

Sally · 5 February 2025

Agent replied · 30 January 2025

Hi Sally, thank you for taking the time to leave a great review and sharing your experience with the team. We are so glad Nicholas was able to help with the sale going through in a timely manner. We appreciate the kind words and wish you all the best.

5/5

Google

As a local landlord I have enjoyed support from Chesterton’s Camden branch for almost 20 years. They offer an excellent service for lettings - Manager Ash ensures proposed tenants are invariably high quality, and we very rarely have a void …

Mike · 16 February 2026

Agent replied · 16 April 2026

Thank you for your fantastic review, Mike! We're thrilled to hear about your positive experiences with Ash and Aleesha. Providing excellent support and maintaining high-quality service for our landlords is our top priority. Your recommendation means a lot to us, and we’re here for you anytime!

5/5

Google

Very helpful, professional and hands-on approach. Worked successfully through various issues that arose during the onboarding and contract negotiation - we are moving to London from overseas so our onboarding was more complex than usual. Highly recommended to work with.

Panos · 16 February 2026

Agent replied · 16 April 2026

Thank you, Panos! We’re thrilled to hear about your positive experience. Our team is dedicated to making the onboarding process as smooth as possible, especially for those relocating from overseas. Your recommendation means a lot to us, welcome to your new home!

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Read Chestertons Estate Agents's Google reviews

Questions about Chestertons Estate Agents London

How many reviews does Chestertons Estate Agents London have?

Chestertons Estate Agents's London office has 182 reviews across 1 platform: 182 on Google.

What is Chestertons Estate Agents London's rating?

Chestertons Estate Agents London is rated 4.6 out of 5 across all 182 reviews, and 4.6 out of 5 on Google from 182 reviews.

Where is Chestertons Estate Agents's London office?

Chestertons Estate Agents London, 99-101 Parkway, Camden, London, NW1 7PP.

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