Trusted Agent profile Β· London

Chase Evans New Homes London reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,565 reviews across 2 platforms

122 Whitechapel High Street, London, E1 7PT

Chase Evans New Homes's office in London, at 122 Whitechapel High Street, is rated 4.7 out of 5 across 1,565 reviews on two platforms, including 294 Google reviews rated 4.1.

Google logo

4.1 / 5

294

Reviews on Google

This office

Trustpilot logo

1,271

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great

I rented from Chase Evans 2 years and they were top notch. Very efficient process from start to finish. Kareena Bhurosah and Kean Diao were helfpul and responsive when needed.

Eric Β· 31 July 2022

Agent replied Β· 12 June 2024

Thank you for your review Eric, glad to hear Kareena and Kean could help you.

5/5

Trustpilot

Best customer services from Terry…

Best customer services from Terry Singleton I have come across in my life. Terry is simply terrific and value her customers. Always helpful and available to resolve queries

Prerak Β· 14 October 2022

Agent replied Β· 12 June 2024

Thank you for your review Prerak, glad to hear Terry could help you.

5/5

Trustpilot

I want to give a shout out to Murat…

I want to give a shout out to Murat Colak and East Property Management for their great service and efficiency when dealing with my maintainance request!

Mark Β· 26 December 2022

Agent replied Β· 12 June 2024

Thank you for your review Mark, glad to hear Murat could help you.

5/5

Trustpilot

Lovely agent!

We had a problem with our washing machine and our agent Lauren Martin was incredibly quick and responsive to sort out the problem! Couldn’t have asked for better service!

Morgan Β· 1 September 2022

Agent replied Β· 12 June 2024

Thank you for your review Morgan, glad to hear Lauren could help you.

5/5

Trustpilot

I would like to thank Mariam so much

I would like to thank Mariam so much. She is very warm and patient to answer my questions. With her help, my friend and I have successfully become the neighbor😍😍

Rona Β· 19 July 2022

Agent replied Β· 12 June 2024

Thank you for your review Rona, glad to hear Mariam could help you.

5/5

Trustpilot

Excellent experience with Chase Evans

Excellent experience with Chase Evans! Really attentive and solved any issues within 24-48 hours! Special thanks to Taylor Alaster, my property manager, who supported me throughout my whole tenancy :)

Blanca Β· 18 July 2022

Agent replied Β· 12 June 2024

Thank you for your review Blanca, glad to hear Taylor could help you.

5/5

Trustpilot

Kimberly Fernandes

Kimberly Fernandes was great and super helpful - very promt too

Megan Β· 7 February 2024

Agent replied Β· 12 June 2024

Thank you for your review Megan, glad to hear Kimberly could help you.

5/5

Trustpilot

Danish Ashraf from East Property…

Danish Ashraf from East Property Management is definately a professional with a wealth of experience in property managment, he always act quickly and communicate promptly.

Susan Β· 26 January 2023

Agent replied Β· 12 June 2024

Thank you for your review Susan, glad to hear Danish could help you.

5/5

Trustpilot

We had a good 4 years experience with…

We had a good 4 years experience with them.Smooth check in and check out. Many thanks to Chanelle Da Silva for this.

Dragos Β· 2 May 2023

Agent replied Β· 12 June 2024

Thank you for your review Dragos, glad to hear Chanelle could help you.

5/5

Trustpilot

Thank you Vithusan for your excellent…

Thank you Vithusan chandrasegaram for your excellent service.Very fast and very professional.I finally have a great property manager.

Yinging Β· 23 August 2023

Agent replied Β· 12 June 2024

Thank you for your review Yinging, glad to hear Vithusan could help you.

5/5

Trustpilot

Helpful

Property manager Edmond was super helpful in arranging for someone to come and fix our problem with the boiler in our property. Quick response time which is much appreciated:)

Zoe Β· 23 August 2022

Agent replied Β· 12 June 2024

Thank you for your review Zoe, glad to hear Edmond could help you.

5/5

Trustpilot

Excellent Customer Service

Excellent Customer Service. Danish was happy to help and got straight to work with my enquiry. A refreshing approach!

Coffee Β· 25 July 2023

Agent replied Β· 12 June 2024

Thank you for your review Coffee & Fandisha, glad to hear Danish could help you.

5/5

Trustpilot

Kimberly Fernandes

Kimberly Fernandes has been helpful in arranging the replacement of the toilet cover.

Si Β· 21 December 2023

Agent replied Β· 12 June 2024

Thank you for your review Si, glad to hear Kimberly could help you.

5/5

Trustpilot

Quick response to issues raised

Murat was really friendly and helpful. Had an issue with the microwave oven, was quick to respond and get the right people to have it replaced. Thanks for your help!

Midhun Β· 1 July 2022

Agent replied Β· 12 June 2024

Thank you for your review Midhun, glad to hear Murat could help you.

5/5

Trustpilot

Vithusan is quite professional and…

Vithusan is quite professional and gentle. He always pays attention to each customer needs.

Raffaele Β· 23 November 2023

Agent replied Β· 12 June 2024

Thank you for your review Raffaele, glad to hear Vithusan could help you.

5/5

Trustpilot

Excellent service from Max Qian

Max Qian was helping out with my checkout procedures. He was very prompt on responding my message and provide excellent service. The whole process went well! Definitely recommend Max!

Minghua Β· 10 August 2022

Agent replied Β· 12 June 2024

Thank you for your review Minghua, glad to hear Max could help you.

5/5

Trustpilot

The help and support we received was…

The help and support we received was amazing. Special thank you to Georgia.

IIIOOO Β· 15 December 2023

Agent replied Β· 12 June 2024

Thank you for your review, glad to hear Georgia could help you.

5/5

Trustpilot

Kin Lee

Kin Lee, one of the members of the property renewal team, has been dealing with my property renewal efficiently as what he did in the previous years. Even when sometimes when the property has to be remarketed, the staff from Chase Evans could find new tenants within our expected rent within a very short period of time. Their hard work deserves to be appreciated.

Man Β· 29 September 2023

Agent replied Β· 12 June 2024

Thank you for your review Man, glad to hear Kin could help you.

5/5

Trustpilot

Table repair / change - Edmond, Chase Evans Property Management

Edmond from Chase Evans Property Management was extremely efficient and helpful. Our issue was resolved as promptly as possible, with as little effort from us required.

Amal Β· 26 November 2022

Agent replied Β· 12 June 2024

Thank you for your review Amal, glad to hear Edmond could help you.

5/5

Trustpilot

Thank you!

Our renewals handler, Madison Feng was a pleasure to work with. She was attentive and extremely professional. I highly recommend her and Chase Evans. Thank you so much.

Mesk Β· 2 September 2022

Agent replied Β· 12 June 2024

Thank you for your review Mesk, glad to hear Madison could help you.

5/5

Trustpilot

Good customer service

Renewal process very smooth with the help of Camille Lai and Adam James. In addition, my new Property Manager, Emilio Marozzi is incredibly responsive.

DP Β· 27 January 2023

Agent replied Β· 12 June 2024

Thank you for your review, glad to hear Camille, Adam & Emilio could help you.

5/5

Trustpilot

Molly from Chase Evans

I had the pleasure of working with Molly recently helping me sort out some issues. She was incredibly patient and understanding, and she went above and beyond to help me resolve the issue. She is a true asset to the Chase Evans team.She was very responsive to my emails and phone calls, and she always kept me updated on the progress.

Rawan Β· 30 November 2023

Agent replied Β· 12 June 2024

Thank you for your review Rawan, glad to hear Molly could help you.

5/5

Trustpilot

Exceptional Service

I'm renting a flat with Chaseevans since a year now ! It's been a very swift experience. Letting Agent Martin and Molly Pariyanukul Renewals Negotiator are those people who understands the need of urgency and act accordingly. We are very happy with the services.

Bibi Β· 15 October 2024

Agent replied Β· 25 October 2024

Thank you for your review Bibi, glad to hear Martin and Molly could help you.

5/5

Google

Have been assisted by Grant Walker and Shahid Miah on letting of my properties in Central London for a few years. Excellent services and they are always helpful. Quick responses. I would recommend them to anyone who need to let out or rent a property in London.

Lawrence Β· 24 August 2024

Agent replied Β· 23 October 2024

Thank you for your review Lawrence, glad to hear Grant & Shahid could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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