Trusted Agent profile · London

Chase Evans New Homes London reviews

4.7

★★★★★ Excellent

1,565 reviews across 2 platforms

122 Whitechapel High Street, London, E1 7PT

Chase Evans New Homes's office in London, at 122 Whitechapel High Street, is rated 4.7 out of 5 across 1,565 reviews on two platforms, including 294 Google reviews rated 4.1.

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4.1 / 5

294

Reviews on Google

This office

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1,271

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Extremely satisfied with the services provided

Catarina Camacho is the best property manager a tenant can hope for, professional and considerate. Any ongoing issues are solved in a timely manner and with utmost care.

Aram · 1 June 2022

Agent replied · 12 June 2024

Thank you for your review Aram, glad to hear Catarina could help you.

5/5

Trustpilot

Danish Ashraf and East Property…

Danish Ashraf and East Property Management were amazing and quick when sorting maintenance issues in the flat. Thanks Danish for being very proactive.

Tokunbo · 21 December 2022

Agent replied · 12 June 2024

Thank you for your review Tokunbo, glad to hear Danish could help you.

5/5

Trustpilot

Danish was a an excellent property…

Danish was a an excellent property manger he instantly respond to my emails very kind. He is making things easier.

Abdalgader · 31 March 2023

Agent replied · 12 June 2024

Thank you for your review Abdalgader, glad to hear Danish could help you.

5/5

Google

The letting of our Apartment was handled by Kevin Hunter, Grant Walker and their Chase Evans team in a very professional, responsive and excellent manner. Highly recommend this team!PositiveResponsiveness, Quality, Professionalism, Value

Jawaid · 24 October 2021

Agent replied · 23 October 2024

Thank you for your review.

1/5

Google

If you don’t wanna waste your money, don’t take something from them. I had a terrible experience with them. as soon as you pay for them (I paid the full rent in advance upon their request), they stop answering your questions and replying to your emails. I got the apartment dirty, you have to check every detail before you pay because they hide it cleverly. Once I report of the damaged things at the beginning and asked them to replace it. They refused and stopped answering. At the end of the tenancy, they asked me to repair things and work in the apartment for one hour but they took a whole day working and I couldn’t rest! They just lie until they get what they want. Stop believing them and save your money.

Areej · 24 October 2021

Agent replied · 23 October 2024

Dear Mrs Turki, We are disappointed to read your comment which has been forwarded to our management already. We certainly have a very different perspective when looking back at queries related to your rental period, and should you wish to still constructively pursue any, please contact our customerservices@chaseevans.co.uk. Yours, Chase Evans

5/5

Trustpilot

Highly recommend Georgia from Chase Evans

Having recently engaged with Georgia Vitkute from Chase Evans, my mum and I were genuinely impressed by her professionalism and the thoroughness with which she conducted our meeting. Her preparedness and attentiveness were remarkable, and we truly appreciate the effort she invested. Her dedication did not go unnoticed and was greatly valued.

Elle · 27 April 2024

Agent replied · 12 June 2024

Thank you for your review Elle, glad to hear Georgia could help you.

5/5

Google

I cannot recommend this Estate Agency highly enough. From Daniel Thomas first showing my son and I the flat to Tony Truong helping to get us over the finish line, always available to talk on the phone, extremely courteous, polite and so efficient. A real pleasure to deal with this company. Definitely 5 star service.

Sarah · 26 February 2024

Agent replied · 23 October 2024

Thank you for your review Sarah, glad to hear Daniel and Tony could help you.

5/5

Trustpilot

Chase Evans Property Management have…

Chase Evans Property Management have generally been very useful for miscellaneous queries associated with renting. Edmond was particularly helpful and courteous recently.

Munir · 21 January 2023

Agent replied · 12 June 2024

Thank you for your review Munir, glad to hear Edmond could help you.

5/5

Trustpilot

Speedy service

Gladys K has recently been handling our contract renewal for the property we are renting. I just want to highlight how fast our queries were answered and how she handled renewing our tenancy in a flexible manner. We appreciate it very much. Thanks.

WV · 30 September 2024

Agent replied · 25 October 2024

Thank you for your review, glad to hear Gladys could help you.

5/5

Trustpilot

Madison and her team were prompt with…

Madison and her team were prompt with responses and gave me exactly what i was looking for! Look forward to working with them in years to come.

Jessel · 27 June 2022

Agent replied · 12 June 2024

Thank you for your review Jessel, glad to hear Madison could help you.

1/5

Trustpilot

They never give to us the deposit back…

They never give to us the deposit back when we have left the house. They founded any excuse to keep it. So just make sure when you leave the flat or you enter in the flat you take pictures of every single thing

Alessandro · 26 September 2024

Agent replied · 25 October 2024

Thank you for your review. We are sorry to hear that you’ve had a disappointing experience, and we acknowledge that you are unhappy with the deposit return process. We take this kind of feedback very seriously, and we’re investigating the matter in order to resolve it.

5/5

Trustpilot

Xin Guo is very helpful & responsive

Xin Guo is very helpful & responsive. Promptly tries to resolve all issues. Very pleased with property management from Chase Evans in general. Very professional overall.

Sushant · 8 August 2022

Agent replied · 12 June 2024

Thank you for your review Sushant, glad to hear Xin could help you.

5/5

Google

Last year Tasif Mahmood at Chase Evans helped myself and my partner find a rental property in the Islington area. I found him to be highly professional and knowledgeable without being at all pushy, and he also went above and beyond to arrange parking for us in the building once we had agreed a let. I would highly recommend both Tasif and Chase Evans to somebody else as part of their search.

R · 24 October 2022

Agent replied · 23 October 2024

Thank you for your review.

5/5

Trustpilot

Danish is really helpful and solutive

Danish is really helpful and solutive, the response is super fast and all things get solved in quick time

Sevrina · 13 April 2023

Agent replied · 12 June 2024

Thank you for your review Sevrina, glad to hear Danish could help you.

5/5

Trustpilot

Professional Service by Jessica Kwok

Thank you Jessica Kwok for the timely response to attend and address the issues identified in my apartment during the property inspection. Really appreciate the responsiveness of Jessica Kwok.

V · 9 March 2022

Agent replied · 12 June 2024

Thank you for your review, glad to hear Jessica could help you.

5/5

Trustpilot

Molly

Molly made this process simple and efficient!

JY_Mcc · 14 February 2024

Agent replied · 12 June 2024

Thank you for your review, glad to hear Molly could help you.

5/5

Trustpilot

I had a very positive experience with…

I had a very positive experience with Chase Evans through their representatives, Domenica Pratico and Kin Long Lee. They represented me very well in clarifying what my responsibilities were and as a result of that, I was able to confirm that I was not liable to pay some charges which the freeholder was seeking. I really appreciated the fact that they took the time to look into the details of my situation and arrived at that conclusion.

Mel · 3 March 2022

Agent replied · 12 June 2024

Thank you for your review Mel, glad to hear Domenica and Kin could help you.

5/5

Trustpilot

Terry was really helpful in helping me…

Terry was really helpful in helping me with my current property! Always replies fast and helped me negotiate my offer very well!

Andrea · 28 December 2022

Agent replied · 12 June 2024

Thank you for your review Andrea, glad to hear Terry could help you.

5/5

Trustpilot

Molly Pariyanukul is helpful and…

Molly Pariyanukul is helpful and explained the market in details

Ivy · 6 December 2023

Agent replied · 12 June 2024

Thank you for your review Ivy, glad to hear Molly could help you.

5/5

Trustpilot

Very good experience with Molly Pariyanukul

My dedicated renewals handler, Molly Pariyanukul, has been incredibly professional and helpful. Over the past two months, she has assisted me with numerous tasks, making the contract renewal process a truly positive experience. She negotiated on my behalf and secured a very satisfactory outcome for me.

X.M · 31 July 2024

Agent replied · 24 August 2024

Thank you for your review, glad to hear Molly could help you.

5/5

Trustpilot

Susan was great

Susan was great! made the move in process so easy and smooth, all the maintenance issue were fixed quickly!

Mantasha · 31 March 2023

Agent replied · 12 June 2024

Thank you for your review Mantasha, glad to hear Susan could help you.

5/5

Trustpilot

Good service

Good service. We had an emergency because our lock was broken and we couldn’t lock the door from inside which is very unsafe. I called Joao and he immediately checked availability of contractors for me and they came to get the lock fixed on the day.

宝洁 · 26 July 2024

Agent replied · 24 August 2024

Thank you for your review, glad to hear Joao could help you.

5/5

Trustpilot

Ginny - Going the extra mile.

Ginny approached each step of the process with a personal touch. Very helpful and transparent at each stage. Often going the extra mile, whether to find potential interested buyers, or to assist with the conveyancing process.

Michael · 23 December 2025

5/5

Trustpilot

Estate agent service

Would highly recommend this estate agent for both their letting and sales activities. The lettings team (Jack Saunders) go out of their way to help.In respect of Sales (Ginny Pattni) will work to get you the best price and provides a comprehensive service.

Thomas · 10 September 2024

Agent replied · 25 October 2024

Thank you for your review Thomas, glad to hear Jack and Ginny could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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