Trusted Agent profile · London

Chase Evans New Homes London reviews

4.7

★★★★★ Excellent

1,564 reviews across 2 platforms

122 Whitechapel High Street, London, E1 7PT

Chase Evans New Homes's office in London, at 122 Whitechapel High Street, is rated 4.7 out of 5 across 1,564 reviews on two platforms, including 294 Google reviews rated 4.1.

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4.1 / 5

294

Reviews on Google

This office

Trustpilot logo

1,270

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Kimberly Fernandez from Chase Evans was…

Kimberly Fernandez from Chase Evans was so helpful and quick to sort out the boiler issue I had today. She was so quick to respond and arrange a contractor for a quick fix and within a couple of hours the contractor was here and fixed the boiler. Thanks Kimberly again may Jesus bless you.

Roy · 13 November 2023

Agent replied · 12 June 2024

Thank you for your review Roy, glad to hear Kimberly could help you.

5/5

Google

We were a couple buying our first property. Tony showed us the property and was extremely helpful from start to finish. Not too pushy, which is surprising for an estate agent! The process was seamless from start to finish. Tony didn't bombard us with spam for every listing he had....the process took a while (Covid delays). I have no hesitation with recommending Tony and Chase Evans for anyone looking to get on the property ladder. Thanks Tony.PositiveResponsiveness, Professionalism, Value

Michael · 24 October 2020

Agent replied · 23 October 2024

Dear Michael. Thank you for your kind words and the time you took to post this review. All the best. Chase Evans Marketing Team

5/5

Google

Been using Chase Evans for many many years now. Reliable and trusted partner. Recently Grant and Shahid did a great job in letting out my apartment

Kian · 11 June 2026

Agent replied · 11 October 2026

Thank you for your review, glad to hear grant and shahid could help you.

5/5

Google

Thanks Grant Walker and Shahid Miah for helping me to find a good quality new tenant for my property in a very short period. The entire process was very professional and smooth, and everything was handled in an efficient and competent manner. Thank you again, it was indeed my joy and pleasure to have received great support from top notch property professionals like Grant and Shahid.

Simon · 24 October 2022

Agent replied · 23 October 2024

Thank you for reviewing our Property management services. Chase Evans.

5/5

Trustpilot

Efficient Renewal from Kin

Big thanks to my dedicated Renewals coordinator - Kin Lee for handling my recent tenancy renewal. His communication was excellent throughout, making the whole experience completely stress-free. Great service!

Ed · 14 May 2026

Agent replied · 4 June 2026

Thank you for your review, glad to hear kin could help you.

5/5

Google

I would just like to thank the team at Chase Evans for helping me find the perfect flat. Especially Nahida, for being extremely accommodating and helpful during my property search. I would definitely recommend them for anyone looking to rent.

Ahmed · 25 July 2024

Agent replied · 23 October 2024

Thank you for your review Ahmed, glad to hear Nahida could help you.

5/5

Google

We have recently sold a property in London and I have to say it was a pleasure to work with both Tony Truong and Sarah Rexhepi. Both Tony and Sarah kept me up-to-date at all times with the progress of the sale of the flat and I found working with them a pleasure.

Derek · 24 October 2023

Agent replied · 23 October 2024

Thank you for your review Derek, glad to hear Tony & Sarah could help you.

5/5

Trustpilot

Great team and service provided

All of the team at Chase Evans have been extremely friendly and helpful. I most recently spoke with Harvey Asahi regarding a renting renewal, Harvey was very professional, efficient and responsive. I've been very happy with the service provided and would highly recommend this company.

Customer · 11 April 2024

Agent replied · 12 June 2024

Thank you for your review, glad to hear Harvey could help you.

5/5

Trustpilot

5 Star Customer Service

Chase Evens are always going above and beyond to ensure our requirements are met. Never have had a bad experience with the team. Alaster was able to assist us after the tenancy was over very efficiently and we really appreciate the help.

Gov · 3 June 2024

Agent replied · 12 June 2024

Thank you for your review, glad to hear Alaster could help you.

5/5

Google

Tony and Daniel were very helpful in quickly negotiating and successfully completing my purchase, particularly given the challenges of the seller living abroad. I would be happy to buy through them in the future.

Blueskies · 16 October 2024

Agent replied · 23 October 2024

Thank you for your review, glad to hear Tony and Daniel could help you.

5/5

Trustpilot

Amruta was super helpful

Amruta was super helpful, answered my questions over the phone easily and responded really quickly via emails also. The reference check process was quick and clear.When calling, they don’t have the automated system and are quick to pick up.

Susan · 24 July 2024

Agent replied · 24 August 2024

Thank you for your review Susan, glad to hear Amruta could help you.

5/5

Trustpilot

I had a great experience working with…

I had a great experience working with Tanwir Islam and East Property Management. Tanwir has been professional, responsive, and always willing to help with any questions or concerns I had. I highly recommend their services!

Lu · 23 September 2024

Agent replied · 25 October 2024

Thank you for your review Lu, glad to hear Tanwir could help you.

5/5

Trustpilot

Alan Quach has been extremely easy to…

Alan Quach has been extremely easy to deal with whilst completing the check out process for a unit we were renting from Chase Evens. As usual nothing but positive things to say about Chase Evens, colleagues such as Alan Quach continue to allow Chase Evens to be one of the best agents in London. Thank you for the help!

Gov · 31 March 2023

Agent replied · 12 June 2024

Thank you for your review Gov, glad to hear Alan could help you.

5/5

Trustpilot

Kin Lee

Kin Lee - was excellent in facilitating our contract extension negotiations and renewal with the Landlord. He was very proactive and initiation conversations and follow ups to ensure that it was managed it a timely and efficient manner.

Angelena · 1 October 2026

5/5

Trustpilot

Great Service! Keep it up!

Chase Evans helped to secure a tenant for my apartment in UK. The property manager Danish Ashraf from the VIP team provided excellent service. He is very professional, responsive and customer-oriented. Unlike one that I met who insisted on her ways, Danish is receptive to my suggestions and have the client's interest at heart.

Forty · 7 August 2023

Agent replied · 12 June 2024

Thank you for your review Forty, glad to hear Danish could help you.

5/5

Trustpilot

Chase Evans - my sole agent

Chase Evans is the sole agency of my flat since the first tenancy contract. Colin, in Hong Kong, acts a good bridge for communication with his colleague in UK. Madison is very helpful and communicate well with all parties to enable the tenancy renewal happens. We are very pleased with the service of Chase Evan In all these years. Will definitely stay with Chase Evans.

Angeline · 28 July 2022

Agent replied · 12 June 2024

Thank you for your review Angeline, glad to hear Colin and Madison could help you.

5/5

Trustpilot

Just want to thank Kevin and Chris for…

Just want to thank Kevin and Chris for helping me find a very suitable flat at Pan Peninsula, Domenica for granting me one extra of stay and Adriana Chaba from East Property Management for helping me throughout a small deposit dispute. Overall a very positive experience at Chase Evans!

Allen · 1 December 2023

Agent replied · 12 June 2024

Thank you for your review Allen, glad to hear Kevin, Chris, Domenica and Adriana could help you.

5/5

Trustpilot

Smooth admin, flexible agents

Big thanks to Gladys Kiala, renewals negotiator at ChaseEvans, who has been very flexible with my admin and super fast & responsive. Per my interactions with Gladys, I can only say positive things of Gladys and the agency.

Ildiko · 8 July 2024

Agent replied · 24 August 2024

Thank you for your review IIdiko, glad to hear Gladys could help you.

5/5

Trustpilot

Great renewal negotiation experience

Terry was immensely helpful during the renewal of my tenancy. He kept me up to date with the situation, always replied very promptly to my emails, and generally going through the process was easy and smooth. He also didn't hesitate to contact the landlord on my behalf to ask to reduce the rent increase slightly, which made a great impression.

Luke · 18 January 2023

Agent replied · 12 June 2024

Thank you for your review Luke, glad to hear Terry could help you.

5/5

Google

I had a great experience with Nahida from the real estate office. She was very patient, professional, and polite. She helped me choose the right apartment and always responded to my questions quickly. Her support made the whole process much easier. I truly appreciate her effort and highly recommend her!

Hanouf · 16 October 2025

Agent replied · 16 April 2026

Dear , Many thanks for taking the time to review our services. We are delighted to hear that Nahida continue to deliver excellent service securing tenants for your properties. Thank you again.

5/5

Trustpilot

Bailey has been the property manager…

Bailey has been the property manager for our rental for the past month and has been very helpful.Promptly dealt with issues which we appreciate and helped to make our move in process easier.

Shannon · 25 September 2024

Agent replied · 25 October 2024

Thank you for your review Shannon, glad to hear Bailey could help you.

5/5

Google

Tony has been excellent in advising us on the sale of our flat in E1. The sale wasn't straight forward and he steered it through with persistence, keeping everyone informed. He stands out compared to other agents we have used.

Chris · 26 May 2024

Agent replied · 23 October 2024

Thank you for your review Chris, glad to hear Tony could help you.

5/5

Trustpilot

Perfect for young professionals with high expectations

I lived at a property managed by Chase Evans for 2 years without any troubles. Issues were resolved quickly and support was there when needed. The checkout process was fast and the partners they use, such as East Property Management, are very professional. Ade Taylor provided any necessary assistance and ensured I was always updated which helped make my experience satisfying.

Daf · 29 November 2022

Agent replied · 12 June 2024

Thank you for your review Daf, glad to hear Ade could help you.

5/5

Trustpilot

Kin Lee was extremely helpful…

Kin Lee was extremely helpful throughout our contract renewal process, providing very prompt responses to all my questions and making himself available for calls on very short notice whenever needed. The process went on very smoothly from beginning to end. Thank you, Kin!

Buyer · 26 March 2024

Agent replied · 12 June 2024

Thank you for your review, glad to hear Kin could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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