Trusted Agent profile · London
★★★★★
1,697 reviews across 2 platforms
1 Crescent Arcade, London, SE10 9EJ
Part of Chase Evans, see every office.
Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,697 reviews on two platforms, including 353 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotProblems fixed promptly
I'm a tenant and I found it easy to notify them of issues using the online portal. Sharlene Richards (South Property Management) promptly contacted me, and arranged for work to be done on the issues. When my landlord was slow to approve, she chased them up, and the work was done immediately after.
Thank you for your review John, glad to hear Sharlene could help you.
5/5
TrustpilotA Tenant Perspective
Landlords will be landlords, but every experience I had with Chase Evans in my 3 and half years of renting with them was both prompt and professional. This was especially true in any interaction I had with my property manager (Max Qian) who was always incredibly quick to reply to any queries with clear, helpful and articulate responses.
Thank you for your review Michael, glad to hear Max could help you.
5/5
GoogleWorking with Ginny Pattni on the purchase of my flat has been great. She was consistently kind, prompt and thorough, making the whole process very straightforward.
Thank you for your review Barney, glad to hear Ginny could help you.
5/5
TrustpilotGreat Experience with Edmond from Chase Evans
Edmond from Chase Evans is my current property manager. Everytime I mentioned some problems or confusions regarding the property, he replied to my emails immediately and sorted out the problems without any delays. The overall experience is fantastic and I feel very warm and lucky to have Edmond as my property manager and Chase Evans as my agent.
Thank you for your review Yugi, glad to hear Edmond could help you.
5/5
TrustpilotChase Evans a great estate agency company
Chase Evans is great estate agency company and 5 star service from each member of staff. Recently had very good experience with Murat Colak, he had been wonderful with swift response and actions on any issue reported and for any help or information needed. I do recommend Chase Evans for any future property deals. Truly professionals.Many thanks,Vaibhav Tiwari
Thank you for your review Vaibhav, glad to hear Murat could help you.
5/5
TrustpilotExcellent
Working with Ginny Pattni on the purchase of my flat has been great. She was consistently kind, prompt and thorough, making the whole process very straightforward.
Thank you for your review Barney, glad to hear Ginny could help you.
5/5
GoogleShabir helped me with renting a flat. I was really stressed as I had only a few days to sign a contract and we managed to view a flat and sign it within a day, all thanks to him!
Thank you for taking time to review our services. Chase Evans
5/5
GoogleManaged to get a rental property with Chase Evans sorted through Shabir. He was really helpful and the process was smooth and quick. The whole process, from offer being submitted, to getting the agreement accepted, was great. Would recommend.
Thank you for taking time to review our services. Chase Evans
5/5
Googlehad a fantastic experience with the team at the Greenwich Office. They have made the entire rental process for all clients simple. We have never had any issues and they always go the extra mile to make sure they have provided an amazing experience. Always happy with the way Ahmad conducts himself, one of the best agents in London.
Thank you for your review. Chase Evans
5/5
TrustpilotDavide has been very helpful during the…
Davide has been very helpful during the renewal process.
Thank you for your review Kimber, glad to hear Davide could help you.
5/5
TrustpilotDanish Ashraf is amazing
Danish Ashraf helped me with the issues I encountered when I moved in. He is quick to respond and gets thing done! I'm very happy with my experience!
Thank you for your review, glad to hear Danish could help you.
5/5
GoogleVery nice and professional staff, especially Tereza S and Long N! Supported us all the way through the process. Thank you!
Dear George, It's great to read your feed-back on our Greenwich Office. Thank you. Chase Evans Team
5/5
TrustpilotVery good!
Very good experience thanks to Madison for her help!
Thank you for your review, glad to hear Madison could help you.
5/5
TrustpilotExcellent and professional service
I receive professional and considerable service from Danish, highly recommend the tenant service! I rent for one year, and always get supported by the team, recently the deposit return also goes smoothly, Danish help us resolve the dispute, and we are happy with his excellent service!
Thank you for your review Chu, glad to hear Danish could help you.
5/5
Trustpilotservice
fast service, thanks to Maristella Marangi
That's great to hear, thank you for your review Leonardo.
5/5
TrustpilotConstant support throughout my tenancy
I’ve been a Chase Evans customer for the last couple of years and I’ve always received the support I needed, both for info and maintenance.I’ve just renewed my tenancy with the support of Harvey, always kind and quick in answering my questions and doing back and forth between me and the landlord.So far, so good!
Thank you for your review Marco, glad to hear Harvey could help you.
5/5
TrustpilotCamille Lai
Camille Lai, Senior Renewals Negotiator had a good view of the market rents and was able to secure a good increase on our renewal despite a lower counter from our existing tenant. She was diligent in handling both sides, remained client friendly throughout and kept the landlord advised as needed. She was a results orientated operator.
Thank you for your review Alan, glad to hear Camille could help you.
5/5
TrustpilotVery good service
I truly recommend this agency.I was currently trying to negotiate my tenancy agreement.My renewals handler (Molly Pariyanukul) managed to renew my agreement at the best conditions for me ans the landlord to reach to a win win situation.
Thank you for your review Steve, glad to hear Molly could help you.
5/5
GoogleJust rented a flat with them, very easy and great experience. Mohammed and Chloe communicated everything with us and always kept us up to date. The process took less than 2 weeks and we didn’t face any issues along the way. Thank you!
Thank you for your review Hussein, glad to hear Mohammed and Chloe could help you.
5/5
TrustpilotHanna at Chase Evans provided…
Hanna at Chase Evans provided exceptional service during our recent tenancy renewal . Her professional and patience made the process stress-free. Thousands thanks. Highly recommend!
Thank you for your review Hanna, glad to hear Hanna could help you.
5/5
TrustpilotGreat service and smoothly handling all…
Great service and smoothly handling all the emails and communications.Specially Kin Lee our renewal handler which was kind, helpful and speedy on making the things even better.Really recommend it all!
Thank you for your review Andre, glad to hear Kin could help you.
5/5
TrustpilotTerry Singleton
Terry Singleton is very helpful.
Thank you for your review Faith, glad to hear Terry could help you.
5/5
TrustpilotCleaning
ChaseEvans is a very responsible agency. We moved into our property around a month ago and our property was not professionally cleaned by the pervious tenant. After the report, our property manager Edmond arranged us with a very professional cleaning company immediately which also includes carpet cleaning. The whole process was quick and easy.
Thank you for your review Lui, glad to hear Edmond could help you.
5/5
TrustpilotMaristella Marangi
Maristella Marangi (South Property Management) has helped us out very much with our issue relating to previous tenants and in quick time. Chase Evans as a whole did not resolve this issue for a long time, switching out account managers on a frequent, inconvenient basis, but Maristella proved to be the exception.
Thank you for your review Bosco, glad to hear Maristella could help you.
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