Trusted Agent profile · London
★★★★★
1,695 reviews across 2 platforms
1 Crescent Arcade, London, SE10 9EJ
Part of Chase Evans, see every office.
Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,695 reviews on two platforms, including 353 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotI have been a client for more than 6…
I have been a client for more than 6 years in total, with the last 4 years working with Kin Lee, who always demonstrates high professionalism and a willingness to help clients!
Thank you for your review Gucci, glad to hear Kin could help you.
5/5
TrustpilotHad a great experience with Aurora
Had a great experience with Aurora. She made the entire process of getting my deposit returned smooth and stress-free, handling every detail with professionalism and care. Thank you very much!
Thank you for your review Ashika, glad to hear Aurora could help you.
5/5
TrustpilotGreat service
Great service, I'm a client for 5 years already, special thanks to Kin Lee
Thank you for your review Gucci, glad to hear Kin Lee could help you.
5/5
TrustpilotDanish Ashraf from East Property…
Danish Ashraf from East Property Management is very courteous, prompt and helpful
Thank you for your review Himanshu, glad to hear Danish could help you.
5/5
TrustpilotKin Lee
Kin Lee has been extremely helpful, friendly and concise as our Renewal's handler.
Thank you for your review, glad to hear Kin could help you.
5/5
TrustpilotGeorgia at Chase Evan’s
My house viewing with Georgia at Chase Evans went very well. She kindly explained all the processes of the house and took me around. If even viewing went so smoothly, I'm sure other processes will be easier.Thank you.
Thank you for your review Ebru, glad to hear Georgia could help you.
5/5
GoogleLong Nguyen was our agent and he very quick to respond and very professional from start to finish. He made everything stress free and I was surprised how quickly the process was. Very happy with our new flat and anyone looking for a property in Greenwich then Long is the man!!! Fantastic. Thanks again for everything 😁 …
5/5
TrustpilotSpecial thanks to Kimberly.
I have been a tenant at Chase Evans' property for some time now. I would like to express my appreciation to Kimberly Fernandes, East Property Management. She was very supportive with the recent issue I had with the maintenance of my apartment. She offered great solutions.
Thank you for your review Devons, glad to hear Kimberly could help you.
5/5
TrustpilotKin is a professional end of tenancy…
Kin is a professional end of tenancy handler, nice and always helpful!
Thank you for your review Chau, glad to hear Kin could help you.
5/5
TrustpilotDanish A
Our property manager Danish A. has been extremely helpful and communicative since his very first day in role. He has solved several problems promptly. Thank you, Danish. Lynsey A.
Thank you for your review Lynsey, glad to hear Danish could help you.
5/5
TrustpilotPositive Experience
Kin was our account handler and did a stellar job of keeping us up to date on our contract! Would work with him again no problem - Paul
5/5
TrustpilotChanelle was great...
Chanelle was great, really responsive and helped me sort my property issues out.
Thank you for your review Ryan, glad to hear Chanelle could help you.
5/5
GoogleOur coodinator, tried so eagally to find out and arrange some proper accomodations, though I was very urgent and had a tight budget. Also, she led us every processes easy and explained so kindly. Actually it’s my first time to contract an accommodation in london and my English is not good. However, thanks to her, I could rent a wonderful flat.
5/5
TrustpilotNice experience
Davide has been very helpful and quick in response. The whole process went smoothly.
Thank you for your review Dan, glad to hear Davide could help you.
5/5
TrustpilotMy window is efficient fixed today
My window is efficient fixed today, really glad. Thanks to Liam Sexton!
Thank you for your review Huang, glad to hear Liam could help you.
5/5
GoogleMy fiancé and I had a very good experience with Ginny Pattni at Chase Evans when purchasing our first home recently. Both professional and personable, we would recommend!
Thank you for your review Victoria, glad to hear Ginny could help you.
5/5
TrustpilotKin Lee is very helpful and…
Kin Lee is very helpful and professional in handling the renewal of the rental contract for my apartment. I appreciated his good follow up for my delay of response to the emails. The renewal is successfully completed by Kim.
Thank you for your review Shannon, glad to hear Kin could help you.
5/5
TrustpilotLisa was extremely helpful.
Lisa was extremely helpful. Chase Evans were also very professional. An all-round good experience.
Thank you for your review Ali, glad to hear Lisa could help you.
5/5
GoogleWe had great service from Chase Evans for a complicated property sale and especially so Ginny who was dedicated and helpful throughout. Without her help it would not have got completed and we are very appreciative of all the efforts. All in all a thoroughly professional experience.
Thank you for your review Jason, glad to hear Ginny could help you.
5/5
TrustpilotExcellent attention to details
Noel Ng has offered excellent service for the check-out procedure of my property. He also responded efficiently to my questions and needs. I appreciate his attention to details and capability of solving issues.
Thank you for your review Bunny, glad to hear Noel could help you.
2/5
TrustpilotOur deposit was stolen from us
When my roommate and I moved out; the condition of our flat was identical to when we first moved in (10 months ago). Sadly, the inventory manager dealing with our inventory reports accused us of damages that had already been in the apartment prior to us moving in (which means taking money from our deposit to 'fix' the damage). We managed to lessen the price they wanted to take from our deposit by sending visual proof and comparing the check in inventory report to the check out inventory report. But of course, we didn't have visual proof of every single damaged item they were accusing us of. Ultimately, from our £4395 deposit, we got only £1640 back and we can assure you - the £2755 that was stolen from us by Chase Evans will not go into fixing every imperfection in the flat (which wasn't damaged by us to begin with)!
1/5
TrustpilotI have rarely seen a worse agency than…
I have rarely seen a worse agency than this. When we got into the flat it was not properly cleaned, the showers were not functioning correctly, the mattress and beds were very very dirty. Took us ages to get them to fix most things and they were incredibly unresponsive.Further down the line almost a year later we ask them about car parking spots, they said they will check if they have anything available and I kept chasing for 2 weeks straight and still getting no answer. They just simply ignore me.
5/5
Trustpilotsuper helpful & solutive
super helpful & solutive, thanks Danish!
Thank you for your review Sevrina, glad to hear Danish could help you.
5/5
TrustpilotWas an easy and smooth process to find…
Was an easy and smooth process to find and move into my apartment. Since moving in I have been well taken care of, particularly by property manager Kimberly Fernandes who has been speedy with her responses to any queries or resolving any issues. Excellent service.
Thank you for your review, glad to hear Kimberly could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
