Trusted Agent profile · London
★★★★★
1,762 reviews across 3 platforms
1 Millharbour, London, E14 9XP
Part of Chase Evans, see every office.
Chase Evans's office in London, at 1 Millharbour, is rated 4.7 out of 5 across 1,762 reviews on three platforms, including 368 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotEdmond Cheng @ Chase Evans
Hi, After some very indifferent estate agent experiences I have found working with Edmond Cheng @Chase Evans to be great: quick responses, don’t have to explain things twice, no b/s.
Thank you for your review Christos, glad to hear Edmond could help you.
5/5
TrustpilotFast and Professional Response
Staff are really professional and responded to our inquiry really fast and resolved it in no time.Thanks a lot Atticus Leung! Highly appreciate your quick handling to our inquiry
Thank you for your review Mai, glad to hear Atticus could help you.
5/5
TrustpilotThe maintanance was responsive on the…
The maintanance was responsive on the phone. Danish tepkide me kindly. Now i am waiting for the team to solve the problem on the arranged date.
Thank you for your review Gokce, glad to hear Danish could help you.
5/5
GoogleMe and my wife moved into a flat manged by Chase Evans and all documents and processes run fast and smoothly. In particular, I want to spend few words for Darnell McDonald who has been patient, quickly responsive and very helpful.
Thank you for taking time to reflect on the service provided by our lettings coordinators. For issues during your tenancy please contact your agent, Property Management if managed by CE or write to customerservices@chaseevans.co.uk
5/5
TrustpilotMolly provided professional assistance…
Molly provided professional assistance to renew my tenancy with the existing tenant. She is very helpful and efficient.
Thank you for your review Kathy, glad to hear Molly could help you.
5/5
TrustpilotGreat service
Had a very efficient communication this afternoon with Danish Ashraf (Chase Evans East Property Management) - thank you for taking time and sending over the documents to me so promptly.
Thank you for your review Sofia, glad to hear Danish could help you.
5/5
TrustpilotQuick and helpful!
Quick and helpful!Our designated property manager Antonino Ranno (East Property Management) was always very responsive to any question I had. In particular he managed a quick exchange of the mattress supplied by the landlord.
Thank you for your review Christoph, glad to hear Antonino could help you.
5/5
TrustpilotEnd of tenancy support
Emilio Marozzi has supported me well throughout my recent end of tenancy process. He picked up the case from a colleague and dealt with the issues quickly and efficiently.
Thank you for your review Patrick, glad to hear Emilio could help you.
4/5
TrustpilotThank you for your professional and…
Thank you for your professional and efficient service
Thank you for your review Tsoi, that's great to hear.
5/5
TrustpilotReally prompt and precise actions by…
Really prompt and precise actions by Shannon! Appreciate it
Thank you for your review Devyani, glad to hear Shannon could help you.
5/5
TrustpilotUrgent repair
Needed an urgent repair done to the apartment. Rang Chase Evans. Atticus Leung dealt with the matter quickly and efficiently getting a contractor to me within an hour. Great service.
Thank you for your review Robert, glad to hear Atticus could help you.
5/5
TrustpilotReally pleased with their service
Really pleased with their service! Terry Singleton and the East Property Management team are very responsive to any maintenance issues that may come up or any doubts regarding contract renewals.
Thank you for your review Miguel, glad to hear Terry could help you
5/5
TrustpilotLovely experience
Lovely experience, danish is always swift and efficient with solving any matters at hand. Overall an amazing experience at CE Pan peninsula office.
Hi Teju, that is great to hear! We are so glad that Danish was able to help you. Thanks for your review!
5/5
TrustpilotMolly Pariyanukul has done a great job…
Molly Pariyanukul has done a great job helping with my lease.
Thank you for your review Falina, glad to hear Molly could help you.
5/5
TrustpilotExperience with Chase Evans
Had a good experience with Chase Evans generally but in particular my lease renewal was handled with a lot of professionalism and efficiency by Davide Frongia, his responsiveness and assistance is much appreciated.
Thank you for your review Talal, glad to hear Davide could help you.
5/5
GoogleI would like to take this opportunity to thank Stephanie Dang for your kindness, support and professionalism in. You really looked after me, with no complications and stress
1/5
GooglePoor excuse for a real estate agency. If you want a professional and buttoned up agent who genuinely cares for your needs and not just for a quick commission, look elsewhere. Except for the viewing process (that's why they get one star), all the other services provided were characterised by a lacklustre professionalism and indifference, yet the fees are nothing but premium and one would expect a much better service. From not sending out the contract in time to not helping out with simple queries, Chase Evans exhibited the worst possible customer care. But when it came to collecting rent, all of sudden they were way ahead of schedule. During the whole process (which is somewhat still ongoing), I was more than punctual with all the payments and had to jump through hoops to sort things out when it wasn't my responsibility, losing countless hours even during work hours. Have several friends who want to relocate in the area - needless to say, I have warned them to steer clear of Chase Evans.
1/5
GoogleThieves. We made such an accurate report & clean up of the flat to ensure we wouldn’t get charged from the deposit back in the day. We had read terrible reviews about them and wanted to triple ensure we would not get charged... They claimed a tea spoon was missing and charged £25!!! You can imagine the rest... They tool hundreds of pounds. And sadly taking them to the ombudsman was far too complicated. They take advantage of the crappy tenant conditions in London, and that they do very well... Avoid at all cost.
5/5
GoogleI had a great pleasure working with Darnell to find a studio flat. He was super responsive and always ready to help me find a solution to any problem that came up during my letting process. With his help, I found a studio that perfectly suits my needs and expectations and he took care of the paperwork and move-in related issues in a very professional manner. In addition, he was always friendly and patient with all my questions.
5/5
TrustpilotDanish has always responded my concerns…
Danish has always responded my concerns very quickly and found engineers to fix my faucet. Thank him again for what he helped.
Hi Jiaqi, thanks for your review! We are so glad to hear that Danish could help you.
5/5
GoogleMy Agent Mary and Simon are really professional and help me go through the selling process with a lot of patience, thank you!!
Thank you for your review Charlotte, glad to hear Mary & Simon could help you.
5/5
TrustpilotKareena Bhurosah and Margaret Lombard…
Kareena Bhurosah and Margaret Lombard were brilliant in arranging a new tenant for my flat in GreenwichChase Evans has provided me a first class service throughout.
5/5
GoogleMariam Bey and Lisa Tang have been very helpful during all the process, being very informative and professional when asked in both the viewing and the setup of the tenancy agreement. I would definitely recommend Chase Evans to anyone.
Thank you for taking time to post the review. All the best. Chase Evans
5/5
GooglePrompt response, and clear-cut communication! Our agent, Darnell Mcdonald, ensured the viewings went smoothly and that we got the best deal, and Lisa Tang helped the paperwork go through in just a week. Overall, we had a great experience!
Great to hear your comment about the team. Thank you. Chase Evans
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
