Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFixing of broken equipment in rented flat
Kimberly Fernandes solved everything requested very quickly and made sure that all tasks are done efficiently
Benedict · 19 October 2023
Agent replied · 10 June 2024
Thank you for your review Benedict, glad to hear Kimberly could help you.
★★★★★ 5/5
GoogleDarnell McDonald from Chase Evans Pan Peninsula office helped me find the apartment I want. He also helped a lot with the moving-in process. He is really professional and always responsive.
Mohammad · 10 June 2022
Agent replied · 11 June 2024
Thank you for your review Mohammad, glad to hear Darnell could help you.
★★★★★ 5/5
TrustpilotGreat service
I received a really good customer service with Zhao, I explained him the issue that we had with our mattress and he sort it out in a very short time !!!!
Anna · 25 May 2022
Agent replied · 10 June 2024
Thank you for your review Anna, glad to hear Zhao could help you.
★★★★★ 5/5
GoogleMariam Bey is very professional, enthusiastic and helpful. I will highly recommend her and Chase Evans if you are looking for a property to rent!
Christelle · 10 June 2020
★★★★★ 5/5
TrustpilotAbsolutely amazing estate agent
Absolutely amazing estate agent, highly recommend x have been renting with them for past 3 years and no issue whatsoever. Thank you!
Nikola · 22 April 2023
Agent replied · 10 June 2024
Thank you for your review Nikola, that’s great to hear.
★★★★★ 5/5
TrustpilotWashing machine was not working...
Washing machine was not working, needs replacement and Zao of VIP/multi ( Chase Evans)was so helpful regarding this issue with his quik responses and acting quickly to solve the problem.
Mira · 29 June 2022
Agent replied · 10 June 2024
Thank you for your review Mira, glad to hear Zhao could help you.
★★★★★ 5/5
TrustpilotSharlene Richards of South Property…
Sharlene Richards of South Property Management responds quickly and actually answers your questions. She also picked up an unattended matter and helped handle it.
Jeanny · 15 February 2023
Agent replied · 10 June 2024
Thank you for your review Jeanny, glad to hear Sharlene could help you.
★★★★★ 5/5
TrustpilotDanish Ashraf and the VIP Team are…
Danish Ashraf and the VIP Team are doing an excellent job. We are very happy working with them.
E.B · 9 August 2023
Agent replied · 10 June 2024
Thank you for your review, glad to hear danish could help you.
★★★★★ 5/5
TrustpilotKimberly Fernandes
Kimberly Fernandes provides great help for addressing the issues of my flat and was really helpful.
Tenten · 29 September 2023
Agent replied · 10 June 2024
Thank you for your review Tenten, glad to hear Kimberly could help you.
★★★★★ 5/5
TrustpilotHelpful and responsive.
Cl · 28 June 2024
Agent replied · 24 August 2024
Thank you CI, that's great to hear.
★★★★★ 5/5
TrustpilotVery helpful in assisting my…
Very helpful in assisting my interaction with my tenant. And supporting other bespoke request we had in the past!
Customer · 10 July 2023
Agent replied · 10 June 2024
Thank you for your review! We are so glad that you are happy with the service.
★★★★★ 5/5
TrustpilotGood experience
Good experience. Lee chen is a super nice manager who helped me out with my primary issue. She is really patient and always helpful.
Julie · 6 February 2023
Agent replied · 10 June 2024
Thank you for your review Julie, glad to hear Lee could help you.
★★★★★ 5/5
TrustpilotI've been a client of ChaseEvans
I've been a client of ChaseEvans, and the staff, particularly "Danish Ashraf," has been extremely helpful in addressing maintenance issues on time.
Dhinesh · 5 April 2023
Agent replied · 10 June 2024
Thank you for your review Dhinesh, glad to hear Danish could help you.
★★★★★ 5/5
TrustpilotMadison was great in our contract renewal and negotiated with our interest at heart.
Madison understands the market condition and negotiated with our interest at heart. Hope that we will be able to experience the good service of Madison for a long time.
Ek · 20 July 2022
Agent replied · 10 June 2024
Thank you for your review, glad to hear Madison could help you.
★★★★★ 5/5
Trustpilotdealing very promptly with any issues…
dealing very promptly with any issues arising within the flat. Murat Colak from east management has been exceptional and fast dealing with our request
Dimitra · 28 January 2023
Agent replied · 10 June 2024
Thank you for your review Dimitra, glad to hear Murat could help you.
★★★★★ 5/5
TrustpilotHelpful staff
Was able to call Chase Evans if I had any issues during my tenancy and Xin Guo, who provides VIP Property Management, was very helpful in assisting me.
Sarah · 29 August 2022
Agent replied · 10 June 2024
Thank you for your review Sarah, glad to hear Xin could help you.
★★★★★ 5/5
GoogleI will recommend Mariam Bey to everyone because I was really happy to deal with her. She has been extremely helpful, professional and smiling.
Christine · 10 June 2020
★★★★★ 5/5
GoogleMary was amazing in helping me choosing the flat to buy. She was professional, patient, and easy to talk to. Would definitely recommend her!
咕噜咕噜吃草莓 · 10 June 2020
★★★★★ 5/5
TrustpilotGreat property management service
Responsive property management service that resolves my move in issues and enquiries promptly, especially property manager Chin.
Reggie · 18 August 2023
Agent replied · 10 June 2024
Thank you for your review Reggie, glad to hear Chin could help you.
★★★★★ 5/5
GoogleI would like to thank Lauren Houlihan. She was really excellent and she helped us with every single thing. Thank you so much. We will definitely recommend you.
Lucas · 11 June 2018
★★★★★ 5/5
TrustpilotBoiler issues solved
Kimberly Fernandes and East Property Management attention has been so quick and proffesional.
Isidro · 24 November 2023
Agent replied · 10 June 2024
Thank you for your review Isidro, glad to hear Kimberly could help you.
★★★★★ 5/5
TrustpilotCamille negotiated a higher rental for…
Camille negotiated a higher rental for me. She also handled the repair works efficiently and we were able to sign a new contract smoothly. I'm grateful for Camille's help!
Susan · 25 June 2022
Agent replied · 10 June 2024
Thank you for your review Susan, glad to hear Camille could help you.
★★★★★ 5/5
TrustpilotKimberly Fernandes
Kimberly fernandes was very quick to respond, and redirected me to the correct people
Tejas · 25 October 2023
Agent replied · 10 June 2024
Thank you for your review Tejas, glad to hear Kimberly could help you.
★★★★★ 5/5
TrustpilotKean Diao
Kean Diao, my Property Manager, has always been very helpful and his professionalism dealing with anything I may have needed in regards to the property was always much appreciated.
Fabiana · 15 June 2022
Agent replied · 10 June 2024
Thank you for your review Fabiana, glad to hear Kean could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.