Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,762 reviews across 3 platforms

1 Millharbour, London, E14 9XP

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Millharbour, is rated 4.7 out of 5 across 1,762 reviews on three platforms, including 368 Google reviews rated 4.5.

Google logo

4.5 / 5

368

Reviews on Google

This office

Yell logo

4.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

1,393

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great and fast service

Dr · 18 November 2024

Agent replied · 28 December 2024

Thank you for your review Ahmed, that's great to hear.

5/5

Trustpilot

Very helpful

Very helpful, smooth and efficient service from Molly Pariyanukul in renewing the tenancy.

Mrs · 23 June 2024

Agent replied · 24 August 2024

Thank you for your review, glad to hear Molly could help you.

5/5

Trustpilot

Fast

Fast , efficient and concise service and able to understand customer's needs and provide timely guidance and support. Responsive and helpful.

Tsang · 15 January 2024

Agent replied · 10 June 2024

Thank you for your review Tsang, that’s great to hear.

4/5

Google

Kathy is nice and can communicate in Chinese, but 1 pan peninsula is not recommended for renting. The sound from the light rail and the construction site is so noisy that I can't sleep.

Xiyan · 10 June 2020

5/5

Trustpilot

Danish Ashraf was very professional

Danish Ashraf was very professional, and he kept up with the maintenance actively, which helped me a lot.

Ivy · 20 January 2023

5/5

Trustpilot

They try to please everyone

They try to please everyone, both tenants and landlords

Mohammad · 28 August 2024

Agent replied · 23 October 2024

Thank you for your review Mohammad, that's great to hear.

5/5

Trustpilot

Helpful and quick support

I have contacted my new Property manager Mr Murat Colak after my fob stopped working and I required permission to replace it. They were able to answer my request very quickly and I was able to access my property again.

Sergio · 13 May 2022

Agent replied · 10 June 2024

Thank you for your review Sergio, glad to hear Murat could help you.

5/5

Trustpilot

Ya Wen was very efficient when some…

Ya Wen was very efficient when some appliances broke in my flat. It took only a few days to get everything sorted. I'm really happy the way things were managed.

Miriam · 20 May 2021

5/5

Trustpilot

Smooth renewal

Chase Evans renewals negotiator Hanna Ganobis handled our tenancy renewal efficiently and professionally. Very satisfied.

J · 10 May 2024

Agent replied · 10 June 2024

Thank you for your review, glad to hear Hanna could help you.

5/5

Trustpilot

Catarina Camacho

Pleasure to work with Catarina Camacho: my move with previous agent brought me into very stressful situation but Catarina picked it up quickly and helping to sort all the issues I’ve been experiencing so far.

Svetlana · 6 December 2022

Agent replied · 10 June 2024

Thank you for your review Svetlana, glad to hear Catarina could help you.

5/5

Trustpilot

The VIP team and Danish works very good

The VIP team works very good, they reply the email immediately and solve the problem quickly. The staff named Danish Ashraf.

HOU · 5 January 2024

Agent replied · 10 June 2024

Thank you for your review Hou, glad to hear Danish could help you.

5/5

Trustpilot

Property Management

Recently had a heating issue with the property and received prompt reply and help from Mikkel as the Chase Evans Property Manager for the flat. The issue was fixed as soon as possible.

Avelyn · 10 February 2023

Agent replied · 10 June 2024

Thank you for your review Avelyn, glad to hear Mikkel could help you.

5/5

Trustpilot

Gladys Kiala

I want to commend Gladys Kiala, Renewals Negotiator at ChaseEvans, for her exceptional assistance in renewing our flat contract. Her approach was remarkably straightforward, demonstrating a deep understanding of our needs. Gladys executed the process with impressive efficiency, making the entire renewal experience seamless and stress-free. Highly recommended for her professionalism and dedication.

Dolly · 2 January 2024

5/5

Trustpilot

Property management

The furniture was damaged when I moved in to the property but I used the property management service on the tenants portal and Chanelle da-silva was quick to respond and persistent in getting it resolved

Luke · 28 November 2022

Agent replied · 10 June 2024

Thank you for your review Luke, glad to hear Chanelle could help you.

5/5

Trustpilot

Great Work From the Agent

Molly Pariyanukul, renewals agent, ran the tenancy renewal process as smooth as possible, which saved us a lot of time and nerve. Impeccable work.

Paul · 20 October 2023

Agent replied · 10 June 2024

Thank you for your review Paul, glad to hear Molly could help you.

5/5

Trustpilot

The agency is efficient

The agency is efficient, professional and polite. I would like to thank my property manager Ade Taylor east property manager for his quick and efficient work in resolving issues with the property.Thank you

SrInI · 31 January 2023

Agent replied · 10 June 2024

Thank you for your review, glad to hear Ade could help you.

5/5

Trustpilot

Exceptional service from Molly .Great…

Exceptional service from Molly .Great communication and attentive .A great asset to Chase Evans .

Thao · 2 May 2024

Agent replied · 10 June 2024

Thank you for your review Thao, glad to hear Molly could help you.

5/5

Trustpilot

Had a great experience with Amruta…

Had a great experience with Amruta Satia. She was very quick and thorough in my interactions with Chase Evans

Nils · 7 February 2024

Agent replied · 10 June 2024

Thank you for your review Nils, glad to hear Amruta could help you.

5/5

Trustpilot

Great service

We've had a great experience with Chase Evans' property management. Xin Guo has managed our property. He has handled all our queries with diligence and efficiency. Property maintenance issues have been dealt with promptly and in a professional way.

Ella · 29 May 2022

Agent replied · 10 June 2024

Thank you for your review Ella, that's great to hear.

5/5

Trustpilot

Good service

Hanna gave me a great experience with fast replies and good service. highly recommended!

Customer · 16 May 2024

Agent replied · 10 June 2024

That's great to hear, thank you for your review.

5/5

Google

Good agent for renting properties. The consultant Kathy helps me a lot in whole process. Great choice for renting, Kathy has been helping me through the whole process, please contact her if needed.

Ivan · 10 June 2020

5/5

Trustpilot

Aurora Li was a consummate professional…

Aurora Li was a consummate professional and ensured a smooth and worry free process!

Aman · 14 May 2024

Agent replied · 10 June 2024

Thank you for your review Aman, glad to hear Aurora could help you.

5/5

Trustpilot

Good communication with speedy reply…

Good communication with speedy reply and advice by Kin Lee

CECILIA · 25 July 2024

Agent replied · 24 August 2024

Thank you Cecilia for your review, that's great to hear.

5/5

Trustpilot

Quick and easy to deal with Kin Lee

Great job to process my let contract.Quick and easy to deal with Kin Lee.

Simon · 14 May 2024

Agent replied · 10 June 2024

Thank you for your review Simon, glad to hear Kin could help you.

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