Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThanks to Lee Chen of East London…
Thanks for the efforts of my property manager Lee Chen in quickly resolving my repair need! The contractor who attended my flat for necessary repair works was courteous and professional.
Yee · 26 July 2023
Agent replied · 10 June 2024
Thank you for your review Yee, glad to hear Lee could help you.
★★★★★ 5/5
GoogleI was looking to rent a property for the coming year plus and I was truly impressed with the professionalism and courtesy of Darnell McDonald at the Pan Peninsula office. I'd been looking at a few properties and letting agents elsewhere, but Darnell did everything he could to ensure that I had video tours of similar properties, putting forward offers in a timely manner and making the effort to ensure that I got the best deal that suited myself. I was initially rather hesitant to go for such a large firm, because I thought the service would be quite corporate, but this was really personal and very friendly. I'd definitely recommend this again and would consider using their letting agents again, for friendliness, availability of property, as well as the unique parking deal that they offer. I'll be moving to my new flat soon and it's been a great experience thus farPositiveQuality, Professionalism
Gurdas · 12 June 2021
★★★★★ 5/5
TrustpilotMolly has worked hard and she’s done a…
Molly has worked hard and she’s done a great job for us
Enrique · 9 August 2024
Agent replied · 24 August 2024
Thank you for your review Enrique, glad to hear Molly could help you.
★★★★★ 5/5
TrustpilotI did two flat viewings with Georgia…
I did two flat viewings with Georgia and she was very professional. Unfortunately my bid wasn’t accepted.
Kasper · 11 May 2024
Agent replied · 10 June 2024
Thank you for your review Kasper, glad to hear Georgia could help you.
★★★★★ 5/5
TrustpilotMikkel Nielsen from Chase Evans…
Mikkel Nielsen from Chase Evans Property Management works professionally providing clear update, timely follow up and prompted response all the times. Mikkel’s efforts and customer oriented manner helpa lot and are highly appreciated.
Kin · 24 April 2023
Agent replied · 10 June 2024
Thank you for your review Kin, glad to hear Mikkel could help you.
★★★★★ 5/5
Trustpilotprompt responses and quality service by Mr. Kin Lee
We appreciate a lot the prompt responses and quality service by Mr. Kin Lee (our dedicated Renewals handler).
Chin · 20 April 2024
Agent replied · 10 June 2024
Thank you for your review Chin, glad to hear Kin could help you.
★★★★★ 5/5
TrustpilotTheir Senior Renewals Coordinator
Their Senior Renewals Coordinator, Kin Lee, has provided me a professional and positive advice on the rental market together with his responsible behavior and responsive character.
DENNIS · 25 October 2023
Agent replied · 10 June 2024
Thank you for your review Dennis, glad to hear Kin could help you.
★★★★★ 5/5
TrustpilotI moved in this week to my new flat and…
I moved in this week to my new flat and my property manager, Kimberly Fernandes, has been very responsive to all issues I have reported so far!
RZ · 27 September 2023
Agent replied · 10 June 2024
Thank you for your review, glad to hear Kimberly could help you.
★★★★★ 5/5
TrustpilotGood experience with Chase Evans…
Good experience with Chase Evans professionals. Kin Lee I collaborated with provided all necessary information for tenancy agreement prolongation.
Sergii · 22 March 2024
Agent replied · 10 June 2024
Thank you for your review Sergii, glad to hear Kin could help you.
★★★★★ 5/5
TrustpilotLee, very prompt and helpful property manager!
I had reported two issues previously to another property manager but was not contacted further but then I emailed Lee and someone from maintenance came in 2 days. He was very helpful and urgently attended my matter!
Jaima · 21 November 2022
Agent replied · 10 June 2024
Thank you for your review Jaima, glad to hear Lee could help you.
★★★★★ 5/5
TrustpilotLauren Martin from Chase Evans was very…
Lauren Martin from Chase Evans was very helpful in addressing a tenant payment issue. Not only did she solve the immediate issue, but she also proactively addressed any follow up items that might have arisen. A job well done.
Mel · 2 September 2022
Agent replied · 10 June 2024
Thank you for your review Mel, glad to hear Lauren could help you.
★★★★★ 5/5
TrustpilotFast response
Fast response. Good property management. Reasonable charge.
Eric · 19 October 2024
Agent replied · 23 October 2024
Thank you for your review Eric, glad to hear we could help you.
★★★★★ 5/5
TrustpilotChase evans is a great company and what…
Chase evans is a great company and what makes it good is its employees. I highly recommend working with Max Watson who is great at managing flats in London and is very dedicated to his work. Thank you max!
Nayla · 2 September 2022
Agent replied · 10 June 2024
Thank you for your review Nayla, glad to hear Max could help you.
★★★★★ 1/5
TrustpilotProfessional service of robbing…
Professional service of robbing industry ever. Check out report I got, Hold me responsible of many things that are not in check in report even the constructional faults too.
KORAY · 29 July 2023
Agent replied · 10 June 2024
Thank you Koray for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more
★★★★★ 5/5
TrustpilotHad a great experience and received…
Had a great experience and received amazing service from Alaster at Chase Evans Property Management. I had a few requests in relation to the flat I rent through the agency, Alaster stepped in and helped resolving my queries in no time!
Marion · 22 May 2022
Agent replied · 10 June 2024
Thank you for your review Marion, glad to hear Alaster could help you.
★★★★★ 5/5
TrustpilotThe utmost gratitude is extended to you, esteemed Mr. Kimberly Fernandes.
We greatly appreciate Mr. Kimberly Fernandes from East Property Management for promptly informing us of the EICR results and providing excellent recommendations to resove the issues today.
联桂 · 11 September 2023
Agent replied · 10 June 2024
Thank you for your review 联桂, glad to hear Kimberly could help you.
★★★★★ 5/5
TrustpilotExcellent property manager from Chaseevans…
Danish.ashrar from Chaseevans is a fantastic property manager. He addressed the issue quickly and assisted us in resolving it.
Dhinesh · 13 January 2023
★★★★★ 5/5
TrustpilotMy experience with Chase Evans so far…
My experience with Chase Evans so far has been very positive. Right from beginning of my house search, the agent that helped me in finding my home to the team who processed the contract and now the dedicated property manager Roman Radaev. I hope it stays this way, the team does a wonderful job. This review is particularly about my property manager who is always very prompt and responsive, constantly follows up with the landlord to ensure things are sorted and always makes it a point to give me updates on my requests. He is very helpful and his responsiveness gives the comfort that you can reach out anytime you need. He makes sure to arrange the services to get it done as soon as possible.
Doel · 26 February 2021
★★★★★ 5/5
TrustpilotBest Property to stay in London
Thank you very much Chase Evans, esp Danish to help me on fixing the bulb. Very quick respons & solutive. I always feel comfortable staying at this property.
Sevrina · 7 August 2023
Agent replied · 10 June 2024
Thank you for your review Sevrina, glad to hear Danish could help you.
★★★★★ 5/5
TrustpilotGladys Kiala at Chase Evans
Gladys Kiala at Chase Evans was very responsive on email and has enabled us to complete the necessary documentation quickly and efficiently.
Julian · 29 December 2023
Agent replied · 10 June 2024
Thank you for your review Julian, glad to hear Gladys could help you.
★★★★★ 4/5
TrustpilotGood experience
Good experience with Camille Lai doing a tenancy assignment. Referencing process was a bit of a faff but worked out in the end.
Ava · 7 December 2023
Agent replied · 10 June 2024
Thank you for your review Ava, glad to hear Camille could help you.
★★★★★ 5/5
TrustpilotTo Kin Lee
To Kin Lee , We are so lucky Kin Lee being our renewal handler. Kin ability to turn any possibility into real. He is also very professional and highly efficiency.
Alice · 6 June 2023
Agent replied · 10 June 2024
Thank you for your review Alice, glad to hear Kin could help you.
★★★★★ 5/5
TrustpilotGreat and fast service
Dr · 18 November 2024
Agent replied · 28 December 2024
Thank you for your review Ahmed, that's great to hear.
★★★★★ 5/5
TrustpilotVery helpful
Very helpful, smooth and efficient service from Molly Pariyanukul in renewing the tenancy.
Mrs · 23 June 2024
Agent replied · 24 August 2024
Thank you for your review, glad to hear Molly could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.