Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,760 reviews across 3 platforms

1 Millharbour, London, E14 9XP

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Millharbour, is rated 4.7 out of 5 across 1,760 reviews on three platforms, including 367 Google reviews rated 4.5.

Google logo

4.5 / 5

367

Reviews on Google

This office

Yell logo

4.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

1,392

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thanks to Lee Chen of East London…

Thanks for the efforts of my property manager Lee Chen in quickly resolving my repair need! The contractor who attended my flat for necessary repair works was courteous and professional.

Yee · 26 July 2023

Agent replied · 10 June 2024

Thank you for your review Yee, glad to hear Lee could help you.

5/5

Google

I was looking to rent a property for the coming year plus and I was truly impressed with the professionalism and courtesy of Darnell McDonald at the Pan Peninsula office. I'd been looking at a few properties and letting agents elsewhere, but Darnell did everything he could to ensure that I had video tours of similar properties, putting forward offers in a timely manner and making the effort to ensure that I got the best deal that suited myself. I was initially rather hesitant to go for such a large firm, because I thought the service would be quite corporate, but this was really personal and very friendly. I'd definitely recommend this again and would consider using their letting agents again, for friendliness, availability of property, as well as the unique parking deal that they offer. I'll be moving to my new flat soon and it's been a great experience thus farPositiveQuality, Professionalism

Gurdas · 12 June 2021

5/5

Trustpilot

Molly has worked hard and she’s done a…

Molly has worked hard and she’s done a great job for us

Enrique · 9 August 2024

Agent replied · 24 August 2024

Thank you for your review Enrique, glad to hear Molly could help you.

5/5

Trustpilot

I did two flat viewings with Georgia…

I did two flat viewings with Georgia and she was very professional. Unfortunately my bid wasn’t accepted.

Kasper · 11 May 2024

Agent replied · 10 June 2024

Thank you for your review Kasper, glad to hear Georgia could help you.

5/5

Trustpilot

Mikkel Nielsen from Chase Evans…

Mikkel Nielsen from Chase Evans Property Management works professionally providing clear update, timely follow up and prompted response all the times. Mikkel’s efforts and customer oriented manner helpa lot and are highly appreciated.

Kin · 24 April 2023

Agent replied · 10 June 2024

Thank you for your review Kin, glad to hear Mikkel could help you.

5/5

Trustpilot

prompt responses and quality service by Mr. Kin Lee

We appreciate a lot the prompt responses and quality service by Mr. Kin Lee (our dedicated Renewals handler).

Chin · 20 April 2024

Agent replied · 10 June 2024

Thank you for your review Chin, glad to hear Kin could help you.

5/5

Trustpilot

Their Senior Renewals Coordinator

Their Senior Renewals Coordinator, Kin Lee​, has provided me a professional and positive advice on the rental market together with his responsible behavior and responsive character.

DENNIS · 25 October 2023

Agent replied · 10 June 2024

Thank you for your review Dennis, glad to hear Kin could help you.

5/5

Trustpilot

I moved in this week to my new flat and…

I moved in this week to my new flat and my property manager, Kimberly Fernandes, has been very responsive to all issues I have reported so far!

RZ · 27 September 2023

Agent replied · 10 June 2024

Thank you for your review, glad to hear Kimberly could help you.

5/5

Trustpilot

Good experience with Chase Evans…

Good experience with Chase Evans professionals. Kin Lee​​​​ I collaborated with provided all necessary information for tenancy agreement prolongation.

Sergii · 22 March 2024

Agent replied · 10 June 2024

Thank you for your review Sergii, glad to hear Kin could help you.

5/5

Trustpilot

Lee, very prompt and helpful property manager!

I had reported two issues previously to another property manager but was not contacted further but then I emailed Lee and someone from maintenance came in 2 days. He was very helpful and urgently attended my matter!

Jaima · 21 November 2022

Agent replied · 10 June 2024

Thank you for your review Jaima, glad to hear Lee could help you.

5/5

Trustpilot

Lauren Martin from Chase Evans was very…

Lauren Martin from Chase Evans was very helpful in addressing a tenant payment issue. Not only did she solve the immediate issue, but she also proactively addressed any follow up items that might have arisen. A job well done.

Mel · 2 September 2022

Agent replied · 10 June 2024

Thank you for your review Mel, glad to hear Lauren could help you.

5/5

Trustpilot

Fast response

Fast response. Good property management. Reasonable charge.

Eric · 19 October 2024

Agent replied · 23 October 2024

Thank you for your review Eric, glad to hear we could help you.

5/5

Trustpilot

Chase evans is a great company and what…

Chase evans is a great company and what makes it good is its employees. I highly recommend working with Max Watson who is great at managing flats in London and is very dedicated to his work. Thank you max!

Nayla · 2 September 2022

Agent replied · 10 June 2024

Thank you for your review Nayla, glad to hear Max could help you.

1/5

Trustpilot

Professional service of robbing…

Professional service of robbing industry ever. Check out report I got, Hold me responsible of many things that are not in check in report even the constructional faults too.

KORAY · 29 July 2023

Agent replied · 10 June 2024

Thank you Koray for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more

5/5

Trustpilot

Had a great experience and received…

Had a great experience and received amazing service from Alaster at Chase Evans Property Management. I had a few requests in relation to the flat I rent through the agency, Alaster stepped in and helped resolving my queries in no time!

Marion · 22 May 2022

Agent replied · 10 June 2024

Thank you for your review Marion, glad to hear Alaster could help you.

5/5

Trustpilot

The utmost gratitude is extended to you, esteemed Mr. Kimberly Fernandes.

We greatly appreciate Mr. Kimberly Fernandes from East Property Management for promptly informing us of the EICR results and providing excellent recommendations to resove the issues today.

联桂 · 11 September 2023

Agent replied · 10 June 2024

Thank you for your review 联桂, glad to hear Kimberly could help you.

5/5

Trustpilot

Excellent property manager from Chaseevans…

Danish.ashrar from Chaseevans is a fantastic property manager. He addressed the issue quickly and assisted us in resolving it.

Dhinesh · 13 January 2023

5/5

Trustpilot

My experience with Chase Evans so far…

My experience with Chase Evans so far has been very positive. Right from beginning of my house search, the agent that helped me in finding my home to the team who processed the contract and now the dedicated property manager Roman Radaev. I hope it stays this way, the team does a wonderful job. This review is particularly about my property manager who is always very prompt and responsive, constantly follows up with the landlord to ensure things are sorted and always makes it a point to give me updates on my requests. He is very helpful and his responsiveness gives the comfort that you can reach out anytime you need. He makes sure to arrange the services to get it done as soon as possible.

Doel · 26 February 2021

5/5

Trustpilot

Best Property to stay in London

Thank you very much Chase Evans, esp Danish to help me on fixing the bulb. Very quick respons & solutive. I always feel comfortable staying at this property.

Sevrina · 7 August 2023

Agent replied · 10 June 2024

Thank you for your review Sevrina, glad to hear Danish could help you.

5/5

Trustpilot

Gladys Kiala at Chase Evans

Gladys Kiala at Chase Evans was very responsive on email and has enabled us to complete the necessary documentation quickly and efficiently.

Julian · 29 December 2023

Agent replied · 10 June 2024

Thank you for your review Julian, glad to hear Gladys could help you.

4/5

Trustpilot

Good experience

Good experience with Camille Lai doing a tenancy assignment. Referencing process was a bit of a faff but worked out in the end.

Ava · 7 December 2023

Agent replied · 10 June 2024

Thank you for your review Ava, glad to hear Camille could help you.

5/5

Trustpilot

To Kin Lee

To Kin Lee , We are so lucky Kin Lee being our renewal handler. Kin ability to turn any possibility into real. He is also very professional and highly efficiency.

Alice · 6 June 2023

Agent replied · 10 June 2024

Thank you for your review Alice, glad to hear Kin could help you.

5/5

Trustpilot

Great and fast service

Dr · 18 November 2024

Agent replied · 28 December 2024

Thank you for your review Ahmed, that's great to hear.

5/5

Trustpilot

Very helpful

Very helpful, smooth and efficient service from Molly Pariyanukul in renewing the tenancy.

Mrs · 23 June 2024

Agent replied · 24 August 2024

Thank you for your review, glad to hear Molly could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chase Evans's Google reviewsLeave Chase Evans a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent