Trusted Agent profile · London
★★★★★
1,762 reviews across 3 platforms
1 Millharbour, London, E14 9XP
Part of Chase Evans, see every office.
Chase Evans's office in London, at 1 Millharbour, is rated 4.7 out of 5 across 1,762 reviews on three platforms, including 368 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotMolly is efficient!
The service is always good and efficient. And I would like to express my special thank Molly's help as she replies my email promptly and clearly. Good Job ! Highly Recommended !
Thank you for your review Olivia, glad to hear Molly could help you.
5/5
TrustpilotGreat Property Manager
Aurora has been super helpful managing the issues that I have raised for the apartment that I have rented. She handholds and follow up often to ensure that the issues are promptly address and closed. Thank you Aurora!
Thank you for your review Elycia, glad to hear Aurora could help you.
5/5
TrustpilotVery Professional and Efficient
Chase Evans are extremely professional and efficient - they have been my agents for three years now and have always helped me promptly from getting my first house to renewals, handling repairs and minor hiccups with ease - shoutout to Andy who had been fabulous in helping me find a flat and to Murat Colak for helping me handle house maintainance with ease!
Thank you for your review, glad to hear Andy and Murat could help you.
5/5
TrustpilotOutstanding Property Management
As usual, Chase Evans property management team has been outstanding. We recently had a leak coming from the roof on one of the properties and Catarina was very prompt with sending an engineer out within half an hour to stop the leak. She is very prompt and efficient. Always willing to help and has done so throughout the year. Thank you again!
Thank you for your review, glad to hear Catarina could help you.
5/5
TrustpilotThank you to Camille Lai's close…
Thank you to Camille Lai's close service monitoring. She has successfully renew the lease agreement with the existing tenants in good terms.Camille's working attitude is superb. Appreciate.
Thank you for your review Carol, glad to hear Camille could help you.
5/5
TrustpilotThank you very much for Amruta Statia, he provided professional and timely assistance in the contract renewal for me.
Thank you very much for Amruta Statia.
Hi Guoqiang - Thank you so very much for your review! I'm so glad you had Amruta by your side providing timely assistance when it came to renewing your contract. Professionalism is something we pour a lot of effort in to perfect so its great to see some recognition, we really appreciate it! Do know that if you have any issues or any additional comments - were always here.
5/5
TrustpilotBest estate agent we’ve ever worked with
It has been a pleasure to deal with Ginny Pattni from Chase Evans. She has been amazing acting on our behalf for our flat sale. She is always enthusiastic with fantastic communication and goes the extra mile, then further. She ensures communication along the chain is as smooth as possible. When there are inevitable hitches she acts immediately to ensure everyone is aligned and fully informed. We cannot recommend her highly enough.
Thank you for your review Mark and Jan, glad to hear Ginny could help you.
5/5
GoogleExcellent service from Darnell McDonald at the Pan Peninsula office. Very professional, attentive, and always available to help. The whole experience was smooth and efficient. Highly recommend!
Thank you for your review, glad to hear Darnell could help you.
5/5
TrustpilotThanks my property manager Bailey Chan
After moving in, I encountered many minor problems, but my Property Manager Bailey Chan has been patiently helping me solve them. Thank you very much again!
Thank you for your review Teresa, glad to hear Bailey could help you.
5/5
TrustpilotShannon was very responsible for her…
Shannon was very responsible for her work and responded to questions in a timely manner, which gave me a lot of help and was very friendly and patient in the process of solving the problem.
Thank you for your review, glad to hear Shannon could help you.
5/5
TrustpilotAbhijit from renewals department…
Abhijit from renewals department reached out pro-actively before my lease ended and helped in finalising a new one within a day.
Thank you for your review, glad to hear Abhijit could help you.
5/5
TrustpilotHelpful agent
Molly was really helpful with the quick and on point replies to my emails. She made the negotiations for a new deal not seem like a stressful thing where you have to eagerly wait for an answer.
Thank you for your review Aris, glad to hear Molly could help you.
5/5
TrustpilotMolly has been really professional in…
Molly has been really professional in helping me negotiate best terms for my contract renewal. The process was very easy and Molly helped me understand some of the contract terms as well. Thank you Molly for your help and efficiency!
Thank you for your review Anastasia, glad to hear Molly could help you.
5/5
GoogleI had a great experience with chase evans rented a property with the help of mariam the process was easy and smooth she was great help
Thank you for your review, glad to hear Mariam could help you.
5/5
TrustpilotBest property manager makes the experience
I've been a tenant with Chase Evans for a few years now and, by far, the most positive part of that has been my property manager, Aurora Li. She communicates in an extremely polite and timely manner, shows great empathy for the experience of the tenant and works hard to resolve all issues as swiftly as she can. I hope she gets a raise (because there aren't many property managers like her) and remains my property manager for as long as I'm a Chase Evans tenant.
Thank you for your review, glad to hear Aurora could help you.
5/5
TrustpilotKimberly Fernandes
I had a great experience with East Property Management. Kimberly Fernandes was very helpful during our tenancy and as well as after moving out. Kimberly made sure our deposit return was processed without any hassles and open communication was maintained throughout. Definitely recommend.
Thank you for your review Harsha, glad to hear Kimberly could help you.
5/5
TrustpilotThe best agency I used in the UK
The best agency I used in the UK! Everything is done very fast, nothing is hidden, very open discussion is always there. The most important for me - there is always the willingness to help, not like others, who just want to justify why not to do.
Thank you for your review Maryam, that’s great to hear.
5/5
TrustpilotAgents went out of their way to help me…
Agents went out of their way to help me with lease extension - Terry Singelton and Darnel McDonald have been extremely helpful throughout my entire search for new apartment, referral process, 12 month tenancy & lease closure as well as a 3 week lease extension at my request.Very friendly, knowledgeable and quick to respond to any requests.I highly recommend.
Thank you for your review Emmet, glad to hear Terry an Darnel could help you.
5/5
TrustpilotRenewal of Tenancy
Abhijit from Renewals dept helped us with a seamless renewal of the current tenancy we're in. Thank you!
Thank you for your review, glad to hear abhijit could help you.
5/5
GoogleWe have rented a flat at Baltimore Wharf with Chase Evans, thank you very much Mariam who was our letting agent for the amazing service, we are very satisified with the flat.
5/5
GoogleMariam(pan peninsula) was very helpful during viewing and offer making. Thanks to her that I found a great place to live in good price.
Thank you for your review, glad to hear Mariam could help you.
5/5
TrustpilotVery good experience
Very good experience. I lost my job and the team was quickly re-letting my flat.Special thanks to Declan for handling my deposit quickly. Rene
Thank you for your review Rene, glad to hear Declan could help you.
5/5
TrustpilotGreat service
Our experience has been great with Chase Evans. Everything has been smooth under their management. Our renewal handler, Kin, is responsive and we are very happy with the service provided so far.
Thank you for your review Kath, glad to hear Kin could help you.
5/5
TrustpilotProfessional and Helpful
Professional and Helpful. During the communication with Chaseevans, Kin Lee is always replied to my emails within 24 hours and provide advice during the process. Thank you.
Thank you Linda for your review, glad to hear Kin could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
