Chase Evans London reviews

★★★★★ 5/5

Trustpilot

As always great communication and…

As always great communication and always helpful advice from Ricardo from accounts team.

Property · 22 March 2024

★★★★★ 5/5

Trustpilot

Fast and Professional Response

Staff are really professional and responded to our inquiry really fast and resolved it in no time.Thanks a lot Atticus Leung! Highly appreciate your quick handling to our inquiry

Mai · 26 January 2023

★★★★★ 5/5

Trustpilot

Edmond Cheng @ Chase Evans

Hi, After some very indifferent estate agent experiences I have found working with Edmond Cheng @Chase Evans to be great: quick responses, don’t have to explain things twice, no b/s.

Christos · 22 December 2022

★★★★★ 5/5

Trustpilot

The maintanance was responsive on the…

The maintanance was responsive on the phone. Danish tepkide me kindly. Now i am waiting for the team to solve the problem on the arranged date.

Gokce · 30 April 2023

★★★★★ 5/5

Trustpilot

Molly provided professional assistance…

Molly provided professional assistance to renew my tenancy with the existing tenant. She is very helpful and efficient.

Ms · 29 November 2023

★★★★★ 5/5

Trustpilot

Great service

Had a very efficient communication this afternoon with Danish Ashraf (Chase Evans East Property Management) - thank you for taking time and sending over the documents to me so promptly.

Sofia · 15 December 2022

★★★★★ 5/5

Trustpilot

Quick and helpful!

Quick and helpful!Our designated property manager Antonino Ranno (East Property Management) was always very responsive to any question I had. In particular he managed a quick exchange of the mattress supplied by the landlord.

Christoph · 28 June 2022

★★★★★ 5/5

Trustpilot

End of tenancy support

Emilio Marozzi has supported me well throughout my recent end of tenancy process. He picked up the case from a colleague and dealt with the issues quickly and efficiently.

Patrick · 6 January 2023

★★★★★ 4/5

Trustpilot

Thank you for your professional and…

Thank you for your professional and efficient service

Tsoi · 13 June 2024

★★★★★ 5/5

Trustpilot

Really prompt and precise actions by…

Really prompt and precise actions by Shannon! Appreciate it

Devyani · 24 May 2024

★★★★★ 5/5

Trustpilot

Urgent repair

Needed an urgent repair done to the apartment. Rang Chase Evans. Atticus Leung dealt with the matter quickly and efficiently getting a contractor to me within an hour. Great service.

Mr · 23 November 2022

★★★★★ 5/5

Trustpilot

Really pleased with their service

Really pleased with their service! Terry Singleton and the East Property Management team are very responsive to any maintenance issues that may come up or any doubts regarding contract renewals.

Miguel · 22 November 2022

★★★★★ 5/5

Trustpilot

Lovely experience

Lovely experience, danish is always swift and efficient with solving any matters at hand. Overall an amazing experience at CE Pan peninsula office.

Teju · 4 July 2023

★★★★★ 5/5

Trustpilot

Experience with Chase Evans

Had a good experience with Chase Evans generally but in particular my lease renewal was handled with a lot of professionalism and efficiency by Davide Frongia, his responsiveness and assistance is much appreciated.

Talal · 13 July 2022

★★★★★ 5/5

Trustpilot

Molly Pariyanukul has done a great job…

Molly Pariyanukul has done a great job helping with my lease.

Falina · 9 April 2024

★★★★★ 1/5

Google

1- failed to provide heating for 4 months during winter. 2 - lied about all the coasts 3 - lied about the damage caused ( i have photos before and after) 4 - kept a deposit of £3000 pounds and never returned it back 5 - kept ignoring my emails after 50 I didn't got one back 6- tried to call the office amd they hang up as they didn't want to speak to me People involved ; Omar Zebibo, Shahid Miah, Chanelle Da-Silva and Kris Chen. My advice about this agency is # RUUUUUUUUNNNNNN!!!!!!!!!!

Tsvetelin · 13 June 2018

★★★★★ 4/5

Yell

Overall good experience

The most difficult process is the reference checking that asking for too many documents in very short time. Also the website didn't show any information about successfully uploading or not. The viewing, offering and checking in process are all very good. It would be even better to notice us the processes step by step in advance; especially when to pay the move in money and the following process. For example, I didn't know when I will receive the signed contract after paid the move in money, which is a bit stressful if I'm not familiar with the process in the UK. Overall, it is a very good experience (I can say it is the best experience) for me from all my experiences in London. Thank you very much.

ScarletChair96 · 20 March 2018

★★★★★ 5/5

Trustpilot

Very smooth experience

Great, efficient, diligent and professional service from Kin Lee.

Customer · 7 May 2024

★★★★★ 5/5

Trustpilot

Danish has always responded my concerns…

Danish has always responded my concerns very quickly and found engineers to fix my faucet. Thank him again for what he helped.

Jiaqi · 11 July 2023

★★★★★ 5/5

Trustpilot

Kareena Bhurosah and Margaret Lombard…

Kareena Bhurosah and Margaret Lombard were brilliant in arranging a new tenant for my flat in GreenwichChase Evans has provided me a first class service throughout.

Vikram · 12 October 2020

★★★★★ 1/5

Yell

Avoid Chase Evans

When it came to refund of my deposit the agency turned a blind eye. 2. After 4 weeks of follow up and negotations final deductions came out to be £420 pounds. 4.they have a clause Tenancy Agreement Clause 2.xx To co-operate in ... and to pay the costs involved in the check out. This means you have to pay for the checkout process, which is close to £132. 5. They deducted £30 for the sticky stain on the surface beneath sofa cushion (that sofa had a FFR fire label seen, In use, shaded, not clean below seat cushions when checked in) , They deducted £30 for Heavy yellow staining to 1 shelf cupboard RHS on entry which will be there after a year of use , they deducted £40 for Circular stains to RHS of sink comp , who can give you a spotless sink after a year use , and other deductions of £10, £20 etc for loose door handle , some scuff marks in bathroom , etc 6. I got my deposit back 5 weeks after vacating the flat.

AvoidC · 10 July 2017

★★★★★ 1/5

Google

They are sucking money and stressing you out every time you get in contact with them. Avoid them in any possible way. During my whole life I have not experienced such negative emotions which I have experienced during 2 years of tenancy through chase evans. Everything, from letting, to viewings and leaving the property was absolutely horrible. THERE SHOULD BE NO PLACE FOR SUCH A COMPANY IN THE MARKET!!!!!!! One star review is too much for chase evans, but there was not option to put 0.

Peter · 13 June 2017

★★★★★ 1/5

Google

One of the worst experiences, not only did they take a holding deposit to "take the flat off the market" they then continued to advertise the flat at a higher rate. They further refused to call notifying that the offer was rejected and the only way that the agent picked up the phone was due to the fact we used 3 separate phone numbers to call him. He then told us a story telling us that the landlord didn't want to rent the flat to students but miraculously was willing to rent to students at a higher price, only to leverage money from us. The deceitfulness of the agent, was apparent when his stories didnt add up. The manager further refused to meet with us when we wished to bring forward our concerns, totally unregulated. I highly recommend to stay away from the bad practice of this agency.

Aqil · 13 June 2017

★★★★★ 5/5

Trustpilot

Great customer service

Danish Ashraf at east property management did a great job at responding to my issues as soon as they came up, great customer service and no complaints whatsoever.

Harris · 15 December 2022