5/5
TrustpilotSenior Renewals coordinator Kin Lee is…
Senior Renewals coordinator Kin Lee is good.
Agent replied · 10 June 2024
Thank you for your review Edmond, glad to hear Kin could help you.
Trusted Agent profile · London
Chase Evans London reviews
★★★★★
1,730 reviews across 3 platforms
St Davids Square, 320 Westferry Road, London, E14 3QL
Part of Chase Evans, see every office.
Chase Evans's office in London, at St Davids Square, is rated 4.6 out of 5 across 1,730 reviews on three platforms, including 299 Google reviews rated 4.2.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotDanish Ashraf was really helpful in…
Danish Ashraf was really helpful in flat maintainance at East property management. Really nice guy and lovely to speak to.
Agent replied · 10 June 2024
Thank you for your review Hanzhi, glad to hear Danish could help you.
5/5
TrustpilotThere was no hot water from the shower…
There was no hot water from the shower and the property management team solved the problem in time，especially chanelle da silva responded in a timely manner!
Agent replied · 10 June 2024
Thank you for your review, glad to hear Chanelle could help you.
5/5
TrustpilotFantastic!
Danish Ashraf from East Property Management has been excellent in attending to our multiple queries and issues, he is both speedy and reliable!
Agent replied · 10 June 2024
Thank you for your review Kam, glad to hear Danish could help you.
5/5
TrustpilotGreat customer service
The team from Chase Evans Property Management and in particular Edmond was very helpful in the end of tenancy process. Applaudable customer service.
Agent replied · 10 June 2024
Thank you for your review Serban, glad to hear Edmond could help you.
5/5
Trustpilot3 years tenant
I was renting through chase evans for 3 years. I had a positive experience. When I was moving out I was a bit concerned that it was going to be difficult to get my deposit back (just because of the reviews I read here). Turned out, the process was quite transparent, fair, and smooth. I got my deposit back within 2 weeks after moving out. The property manager (Lisa) was as well very responsive, can’t recommend enough.
Agent replied · 10 June 2024
Thank you for your review Sophie, that's great to hear.
5/5
TrustpilotEdmond Cheng from Chase Evans Property…
Edmond Cheng from Chase Evans Property Management has been really helpful and efficient on dealing with the check out matter’s with the previous tenant.
Agent replied · 10 June 2024
Thank you for your review Jennifer, glad to hear Edmond could help you.
5/5
TrustpilotExtremely professional & helpful
I wanted to express my sincere appreciation for the exceptional work of Danish Ashraf of Chase Evans. Your expertise & responsiveness have made a significant impact on renting out my apartment recently. Your ability to balance my interests with tenant satisfaction is commendable. Thank you for your advice and efforts.
Agent replied · 23 August 2024
Thank you for your review Ronald, glad to hear Danish could help you.
5/5
TrustpilotMany thanks
Many thanks to Max Qian for polite, approachable, prompt service. Quick and clear to respond at all times in our moving out process. Pleasure to deal with!
Agent replied · 10 June 2024
Thank you for your review Ruby, glad to hear Max could help you.
5/5
TrustpilotXiaoyi Fan
My agent is Xiaoyi Fan she is very precessional and responsible, she actively and efficiently handled my rental check-out. Chase Evens is a trustworthy company.
Agent replied · 10 June 2024
Thank you for your review, glad to hear Xiaoyi could help you.
1/5
TrustpilotRacist
Racist, you will not get your deposit for month and months, they will find all random excuses not to pay, they will try to deduct as much as they can from deposit. They will put 400£ cleaning fees plus on top of that extra for an absolute clean flat. They assume if you are Asian you have money and would not care
Agent replied · 10 June 2024
Thank you Amir for your review of our services. We acknowledge that you are unhappy with the deposit return process and extend our apologies for your current unhappiness. Based on the name used for the review, we are unable to find your details to reach out to you personally. Whilst we have acknowledged that you are unhappy with the deposit return process, this aspect certainly holds no correlation to race. We take this kind of feedback very seriously. Could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter.
5/5
TrustpilotKimberly Fernandes
Kimberly is a really diligent property manager, she can always respond my emails very quickly and sort out everything for me, she is very diligent and professional and polite to all her clients, really pleased to have her as a manager
5/5
GoogleSale went smooth and agency was very helpful throughout the entire process. Many thanks to Immanuel and Augusta
Agent replied · 11 June 2024
Thank you for your review Pietro, glad to hear Immanuel & Augusta could help you.
5/5
TrustpilotEdmond in Chase Evans Property…
Edmond in Chase Evans Property Management is really nice👍 He always reply to my emails promptly and help me to solve my problems, thx a lot
Agent replied · 10 June 2024
Thank you for your review, glad to hear Edmond could help you.
5/5
TrustpilotKin Lee was very heplful in getting…
Kin Lee was very heplful in getting contract renewed. Thanks for all your help
Agent replied · 10 June 2024
Thank you for your review Jithesh, glad to hear Kin could help you.
5/5
TrustpilotThank you Mylene
Excellent customer service.....highly professional, efficient and friendly... A very positive experience dealing with Mylene at Chase Evans Estate agents.Mylene made the whole process in fact enjoyable.Highly recommended Chase Evans .
Agent replied · 10 June 2024
Thank you for your review Michel, glad to hear Mylene could help you.
5/5
TrustpilotSuperb service by Kin Lee
Kin Lee looks after my account and is a top class professional and super efficient!
Agent replied · 10 June 2024
Dear Vikram , thank you for your kind review of Kin and our Property Management team. We are delighted to hear he is so professional and efficient! Thank you for your kind recommendation.
5/5
TrustpilotGeneral Review
Actually my experience is great. My apartment manager Xiaoyi Fan is always helpful and available when i am facing an issue at my new apartment.
Agent replied · 10 June 2024
Thank you for your review Jad, glad to hear Xiaoyi could help you.
5/5
GoogleWe found the flat to rent and booked the viewing with Mike Gutierrez. After we decided to go ahead with the offer, Mike helped us throughout the whole process. He was extremely helpful and always responded very fast. The moving in went super smooth, and the agency kept us updated in every step of the process.
Agent replied · 9 June 2024
Thank you for your review Pola, glad to hear Mike could help you.
5/5
TrustpilotExtremely satisfied with the services provided
Catarina Camacho is the best property manager a tenant can hope for, professional and considerate. Any ongoing issues are solved in a timely manner and with utmost care.
Agent replied · 10 June 2024
Thank you for your review Aram, glad to hear Catarina could help you.
5/5
TrustpilotDanish Ashraf and East Property…
Danish Ashraf and East Property Management were amazing and quick when sorting maintenance issues in the flat. Thanks Danish for being very proactive.
Agent replied · 10 June 2024
Thank you for your review Tokunbo, glad to hear Danish could help you.
5/5
TrustpilotDanish was a an excellent property…
Danish was a an excellent property manger he instantly respond to my emails very kind. He is making things easier.
Agent replied · 10 June 2024
Thank you for your review Abdalgader, glad to hear Danish could help you.
5/5
TrustpilotChase Evans Property Management have…
Chase Evans Property Management have generally been very useful for miscellaneous queries associated with renting. Edmond was particularly helpful and courteous recently.
Agent replied · 10 June 2024
Thank you for your review Munir, glad to hear Edmond could help you.
5/5
TrustpilotHighly recommend Georgia from Chase Evans
Having recently engaged with Georgia Vitkute from Chase Evans, my mum and I were genuinely impressed by her professionalism and the thoroughness with which she conducted our meeting. Her preparedness and attentiveness were remarkable, and we truly appreciate the effort she invested. Her dedication did not go unnoticed and was greatly valued.
Agent replied · 10 June 2024
Thank you for your review Elle, glad to hear Georgia could help you.
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