Trusted Agent profile · London
★★★★★
1,730 reviews across 3 platforms
St Davids Square, 320 Westferry Road, London, E14 3QL
Part of Chase Evans, see every office.
Chase Evans's office in London, at St Davids Square, is rated 4.6 out of 5 across 1,730 reviews on three platforms, including 299 Google reviews rated 4.2.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotWe had a good 4 years experience with…
We had a good 4 years experience with them.Smooth check in and check out. Many thanks to Chanelle Da Silva for this.
Thank you for your review Dragos, glad to hear Chanelle could help you.
5/5
TrustpilotHelpful
Property manager Edmond was super helpful in arranging for someone to come and fix our problem with the boiler in our property. Quick response time which is much appreciated:)
Thank you for your review Zoe, glad to hear Edmond could help you.
5/5
TrustpilotThank you Vithusan for your excellent…
Thank you Vithusan chandrasegaram for your excellent service.Very fast and very professional.I finally have a great property manager.
Thank you for your review Yinging, glad to hear Vithusan could help you.
5/5
TrustpilotExcellent Customer Service
Excellent Customer Service. Danish was happy to help and got straight to work with my enquiry. A refreshing approach!
Thank you for your review Coffee & Fandisha, glad to hear Danish could help you.
5/5
TrustpilotKimberly Fernandes
Kimberly Fernandes has been helpful in arranging the replacement of the toilet cover.
Thank you for your review Si, glad to hear Kimberly could help you.
5/5
TrustpilotQuick response to issues raised
Murat was really friendly and helpful. Had an issue with the microwave oven, was quick to respond and get the right people to have it replaced. Thanks for your help!
Thank you for your review Midhun, glad to hear Murat could help you.
5/5
TrustpilotExcellent service from Max Qian
Max Qian was helping out with my checkout procedures. He was very prompt on responding my message and provide excellent service. The whole process went well! Definitely recommend Max!
Thank you for your review Minghua, glad to hear Max could help you.
5/5
TrustpilotVithusan is quite professional and…
Vithusan is quite professional and gentle. He always pays attention to each customer needs.
Thank you for your review Raffaele, glad to hear Vithusan could help you.
5/5
TrustpilotThe help and support we received was…
The help and support we received was amazing. Special thank you to Georgia.
Thank you for your review, glad to hear Georgia could help you.
5/5
TrustpilotKin Lee
Kin Lee, one of the members of the property renewal team, has been dealing with my property renewal efficiently as what he did in the previous years. Even when sometimes when the property has to be remarketed, the staff from Chase Evans could find new tenants within our expected rent within a very short period of time. Their hard work deserves to be appreciated.
Thank you for your review Man, glad to hear Kin could help you.
5/5
TrustpilotTable repair / change - Edmond, Chase Evans Property Management
Edmond from Chase Evans Property Management was extremely efficient and helpful. Our issue was resolved as promptly as possible, with as little effort from us required.
Thank you for your review Amal, glad to hear Edmond could help you.
5/5
TrustpilotThank you!
Our renewals handler, Madison Feng was a pleasure to work with. She was attentive and extremely professional. I highly recommend her and Chase Evans. Thank you so much.
Thank you for your review Mesk, glad to hear Madison could help you.
5/5
GoogleExtremely helpful and accommodating agency. Mike Guiterrez, who has kept in communication all the time regardless of time of day, is the agent who helped me with different property options until I find the right one. During the entire process he has been very supportive and has made the transition smooth to my new home.
Thank you for your review Dary-Anna, glad to hear Mike could help you.
5/5
TrustpilotGood customer service
Renewal process very smooth with the help of Camille Lai and Adam James. In addition, my new Property Manager, Emilio Marozzi is incredibly responsive.
Thank you for your review, glad to hear Camille, Adam & Emilio could help you.
5/5
TrustpilotMolly from Chase Evans
I had the pleasure of working with Molly recently helping me sort out some issues. She was incredibly patient and understanding, and she went above and beyond to help me resolve the issue. She is a true asset to the Chase Evans team.She was very responsive to my emails and phone calls, and she always kept me updated on the progress.
Thank you for your review Rawan, glad to hear Molly could help you.
5/5
TrustpilotExceptional Service
I'm renting a flat with Chaseevans since a year now ! It's been a very swift experience. Letting Agent Martin and Molly Pariyanukul Renewals Negotiator are those people who understands the need of urgency and act accordingly. We are very happy with the services.
Thank you for your review Bibi, glad to hear Martin and Molly could help you.
5/5
TrustpilotCatarina was amazing!
Catarina was amazing with dealing with our deposit release. She kept me informed throughout the whole process and was very quick with answering any questions that I had.
Thank you for your review Rusne, glad to hear Catarina could help you.
5/5
TrustpilotProvide good service and they are…
Provide good service and they are efficient. Danish Ashraf is really helpful to help us solve the problem.
Thank you for your review Knis, glad to hear Danish could help you.
5/5
TrustpilotDanish Ashraf was very quick and…
Danish Ashraf was very quick and friendly to help me with a maintenance issue, much appreciated his help!
Thank you for your review Tenant, glad to hear Danish could help you.
5/5
TrustpilotMy new property manager Chanelle…
My new property manager Chanelle Da-Silva Laires is a five-star manager. Chanelle managed to get essential maintenance for the property in time and is always very helpful in communications.
Thank you for your review, glad to hear Chanelle could help you.
5/5
TrustpilotGinny Pattini was very friendly and…
Ginny Pattini was very friendly and helpful throughout our sale. Nothing was to much trouble. The house sale was dealt with professionally and efficiently from beginning to end.I would not hesitate to recommend Chase Evans Greenwich to my friends and family.Thankyou so much Ginny
5/5
TrustpilotHassle-free one stop letting management…
Hassle-free one stop letting management services provided by Chase Evans. I have been using their services for the last 7.5 years and they never let me down. Would like to thank Mr Kin Lee for the recent assistance he offered in tenancy agreement renewal. He is always patient, courteous and knowledgeable, which is what you expect from an experienced professional in letting management. Well done!
Thank you for your review Will, glad to hear Kin could help you.
1/5
GoogleYou cannot always ignore our messages after we have paid a deposit, which is very rude and unprofessional. If you are about to go on holiday you are obliged to inform us in advance and not ignore our enquiries. I don't understand whether chase Evans is selling service or arrogance. If anyone is reading this comment I suggest you think long and hard before making a decision.
Thank you for your review of our services, we are sorry to hear you were disappointed with your experience. We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
Trustpilot5 stars
Kimberley Fernandes has been of huge help with my repair. Always available and super nice.
Thank you for your review Max, glad to hear Kimberly could help you.
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