Trusted Agent profile · London
★★★★★
164 reviews across 2 platforms
Grosvenor Waterside, 32 Gatliff Road, Belgravia, London, SW1W 8QN
Chase Apartments's office in London, at Grosvenor Waterside, is rated 4.4 out of 5 across 164 reviews on two platforms, including 159 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleMy experience with Chase was faultless. They acted professional and efficiently when I was buying my apartment, always available to contact at a moment's notice to answer any questions I had. I would thoroughly recommend using Chase's services for both sales and rentals, I certainly will.
5/5
GoogleWe have found Chase Apartments to be very professional and loyal as a business partner for our client’s in providing an impeccable service at all times which has endured a good working relationship for many let’s in Central London.
5/5
GoogleWe received a great service from Chase Apartments during our recent move. They were quick to deal with any issues we had when we first arrived and are always on hand to answer any questions. They are a very efficient and friendly team.
5/5
GoogleWe have been renting a great studio flat in central London through Chase apartments for last four years. Interaction with Chase was easy, straightforward - professional, which is great as renting in London can sometimes get quite stressful... Never had any problem.
5/5
GoogleI bought my 3 bed house with Chase, they were very helpful, the guys were attentive to my families needs and helped us get a house we really wanted. Great customer service and very professional team.
5/5
GoogleI renting with chase for 3 years Michael very responsive at all time during tenancy. If I return for masters I calling him. The managing property lady Dafne very attentive solved all issues promptly :)
1/5
GoogleI've been waiting almost 20 days to have my tenancy deposit back. According them, they are waiting for the landlady to check the inventory and see what she wants do to in the flat. …
5/5
GoogleWe have been renting our apartment from Chase for almost 2 years. Their management service has always been excellent and speedy in their response. All their staff are very kind and attentive. Highly recommend them!
5/5
GoogleI'm so grateful to move into a nice flat during the lockdown. Very pleased with the performance of Nevila & Kinga who assist in the move, especially in this difficult time.
5/5
GoogleRicky assisted me with the move in process. he was super nice & helpful.
5/5
GoogleVery easy to work with and helped with moving in and out very well
5/5
GoogleMichael Sinai offered me all the support need, always on point, very professional. Great experience.pleasure to work with him. Thx Mr Sinai.
5/5
GoogleI lived in an apartment in a good location in the city center for a year. The building's furniture is old, but the location of the apartment is very good.
5/5
Googlevery home welcoming atmosphere. best way to start your new life outside your country. Helpful, warm, getting close to your side is something you wish when coming from different culture.
5/5
GoogleEfficient, helpful and prepared to go the extra mile to get things turned around quickly. Both Nevila and Kinga have been exemplary in organising the letting.
5/5
GoogleWhen looking for a flat to rent in London this month, our agent, Mario Andrés, was super helpful and friendly throughout the process. Highly recommend him & Chase Apartments!
1/5
GoogleSlow to respond and treat tenants like they are mugs
5/5
GoogleVery pro-active service provided by the Chase Team! Would recommend them if your looking for your property to be managed. Very please with their high standard of service and customer support & communication.
5/5
GoogleThe staff were very helpful and they had some great rental options. I would recommend Chase to anyone looking for rental apartments in Central London.
5/5
GoogleI had a very smooth and nice experience with Marina at Chase Apartments. Great service.
5/5
GooglePretty good, easy to get in touch and the apartment is in a very good state. Have not really encountered any problems so far. excellent experience I must say.
5/5
GooglePrevious tenant. Chase have always been professional and responsive with me, no issues at any point during the tenancy.
5/5
GoogleWe rented an apartment in South Kensington with Guneet and everything worked. He was always helpful and attentive with us. It was a very positive experience.
5/5
GoogleVery professional team and great flats.We were super welcomed and everything was excellent! The locations is perfect, house is very clean, tidy and modern. Highly recommended!
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