Trusted Agent profile · London
★★★★★
113 reviews across 2 platforms
Putney Wharf, 15 Brewhouse Lane, London, SW15 2JX
Chartwell Residential's office in London, at Putney Wharf, is rated 4.9 out of 5 across 113 reviews on two platforms, including 112 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleJessica has been an absolute joy to work with. She has been really helpful in helping us secure our rental property in London. She is the most responsive agent I have ever met and we have never felt more reassured that things were going smoothly on both ends!
5/5
GoogleAfter having countless issues with the current estate agent, it was a great surprise to have found Chartwell. They are professional, responsive and have great properties. Jessica was really helpful during the whole process and she was a great link between the landlord and us. I highly recommend Chartwell! Five deserved stars!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleTom was amazing, he help secure my flat with ease, and was there every step of the way. Definitely recommend using Chartwell agency!
5/5
GoogleAs a landlord I have used Chartwell Residential for 7 years and have always found their service professional, pragmatic and courteous. Hugo Pires has recently secured a new tenant for me, offering helpful advice, efficient service and was a pleasure to deal with. I would not hesitate to recommend Hugo and Chartwell as a letting agent.
5/5
GoogleReally great service, Caroline was very quick and efficient and made it very easy for me as a busy landlord to find and check in suitable tenants.
Dear Penny Thank you for your kind words. We appreciate feedback and good to know that we provide a great service. Many thanks Kind regards Kevin Woolcott Director at Chartwell Residential
5/5
GoogleFriendly, efficient and honest advice and service - very refreshing and highly recommended. Jon and Caroline were excellent in letting my apartment quickly and with no hassle
Thank you Iain Your kind words and acknowledgement of our services is much appreciated. Kind regards Kevin
4/5
GoogleGreat pre and post let experience with these guys, Jon Acland was very helpful, took time to let me view and helped get a sensible price that worked for both parties. He was especially helpful in quickly addressing little post move in problems, which is unusual for most sales side letting agents. Good service, paperwork and set up seamless.
5/5
GoogleTom was friendly, helpful and reliable. Much better than dealing with one of the big chain estate agents
5/5
GoogleTom was very helpful, communicated well throughout the moving process and was pleasant to work with. Would recommend!
5/5
GoogleRitchie and Tom were both very helpful, professional and respectful. Truly recommend this agency as a tenant.
5/5
GoogleThe process of renting a new flat was very smooth from start to finish and was much less stressful than I have experienced before. Jessica was very helpful and always quick to respond.
5/5
GoogleTom was very helpful, communicated well throughout the moving process and was pleasant to work with. Would recommend!
5/5
GoogleThe team at Chartwell have been really attentive throughout the rental process and have facilitated me and my partner moving in very well. Ashton, our agent, is communicative and knowledgeable. We are looking forward to moving in and happy to place trust in them as a manager of the property.
5/5
GoogleJonathan has been a very helpful and friendly contact during our search for a new home. He handled all issues in a professional, attentive and most reliable manner. Even after closure of the contract, Jonathan ensured that all contract details were adhered to. Thank you!
5/5
GoogleVery helpful team, Tom went above and beyond to assist us in our search for a rental. Thanks very much
5/5
GoogleHave used Chartwell to rent a flat couple weeks ago and i can comment they are highly professional and very efficient. My agent Lava is a fantastic professional and helped myself with all my queries and concerns. I strongly recommend this company.
5/5
GoogleI really recommend this agency. Tom is super kind, very fast response. He helped me get things done quickly.
5/5
GoogleI have just relocated to London, and Chartwell have been marvellous with all their help, particularly Lisa and Lava. I would highly recommend them to anyone who is looking for a rental agency; they are second to none.
5/5
GoogleJessica has been absolutely very helpful throughout my rental process. Everything went on seamlessly. Very professional and trustworthy. Always delivered what she promised for. I wouldn't work with anyone else for my housing needs.
5/5
GoogleMahsa was excellent to work with. Constantly on hand to help in pre let search options to getting the tenancy agreement to completion. Highly recommended, professional and on the ball. Thank you. Will suggest Chartwell to friends and colleagues.
5/5
GoogleAs a Tenant, I had a really good service. Very responsive and with quality answers. Jessica was super helpful during the whole process. Super recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThank Hugo Pires gave me a perfect service throughout the letting process of my property, He was efficient and kind in the process. I have a happy experience at Chartwell Residential
5/5
GoogleTotally pleased! Immediate service. Pleasant and kind staff, especially Tom.
5/5
GoogleTotally pleased! Immediate service. Pleasant and kind staff, especially Tom.
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