5/5
GoogleGreat service and response from Carlo in a timely and efficient manner. Well done and look forward working with Carlo and his team for the duration of my tenancy.
Trusted Agent profile · London
CBRE Residential London reviews
★★★★★
198 reviews across 2 platforms
Henrietta House, Henrietta Place, London, W1G 0NB
CBRE Residential's office in London, at Henrietta House, is rated 4.2 out of 5 across 198 reviews on two platforms, including 168 Google reviews rated 4.7.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google1/5
TrustpilotThe worst dealings with CBRE
The worst dealings with CBRE Don’t respond to emails, When make a call tell us to ring one number to another send the email never replied back Is been 5 months after that property to let Specially the staff they don’t do there responsibility just seat in office counting hours paid!!!
5/5
GoogleSophie is really super helpful and friendly. Communication is terrific and she is going out of her way to help me find a property.
5/5
GoogleBest offices in town.
Agent replied · 24 August 2024
Thank you Adrian. We are very proud of Henrietta House and are pleased to hear that you enjoy it as well.
5/5
GoogleI have had about 22 houses in my time and this deal ranks among the simplest. Thank you Sam for making a slick, efficient impulse purchase possible!
4/5
GoogleI had a great experience looking for homes with CBRE. My agent Sophie in particular is wonderful. She was really responsive and helpful with my various questions. Especially since I just moved from overseas, I did not know a lot of the processes that are unique to the UK. The only complain I have is one of the vendor they used - Goodlord. But all in all, I would recommend CBRE!
5/5
TrustpilotTrying to buy a commercial property…
Very helpful after i left a review
5/5
GoogleCarlo has been brilliant- promptly replies to emails and manages to sort out all issues as soon as they can be. Thanks
5/5
GoogleSophie Gittens was a dream to work with in helping us find the perfect flat. Patient, kind, knowledgeable and responsive. Highly recommend.
5/5
GoogleEmily Baker is fantastic 1st class service every time, nothings to much, a true reflection of going the extra mile.
5/5
GoogleEmily is great. It's incredible to use a legitimate and helpful agency in London, so very rare!
5/5
GoogleGreat help regarding everything. Especially Sophie is very helpful and always available for any questions
1/5
TrustpilotWorked for cbre for 6 years.
5/5
GoogleSophie is the best! Very helpful and friendly to me and my family
5/5
GoogleEmily Baker is the best property manager in the world!
1/5
TrustpilotPeople who don’t listen
I have found CBRE to be highly manipulative and inhumane. They have not only been aggressive in stance but very much out for their own gain.
5/5
GoogleCarlo Saraniti is reliable and trustworthy business partner, highly recommend !
1/5
TrustpilotWorst experience of my life
Think of the dumbest person you’ve ever met…and now double it, that is Jessica Kwok. Avoid renting from these horrible people. She is a nightmare.
5/5
GoogleCarlo Saraniti is reliable and trustworthy business partner, highly recommend !
5/5
GoogleVery efficient service! Especially Carlo is extremely helpful and friendly.
5/5
GoogleCBRE are the most professional property services firm I’ve had the pleasure of working with. The firm are solutions orientated and have helped my business with multiple challenges over the last few decades.
1/5
GoogleThey’ll unlawfully deduct wages when you leave for tools that were handed back. They also fraudulently create jobs that the client didn’t ask to be done.
4/5
GoogleGreat offices show casing the firm's services
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
