Trusted Agent profile · London
★★★★★
236 reviews across 2 platforms
5th Floor, 22 Long Acre, London, WC2E 9LY
CBRE Residential's office in London, at 5th Floor, is rated 4.7 out of 5 across 236 reviews on two platforms, including 230 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleLaviana did a great job under difficult circumstances to get an agreement between us and the landlord; was very responsive and showed us a range of flats that would suit our needs / prices and continued to stay in touch after we had signed the contract.PositiveResponsiveness, Professionalism
5/5
GoogleSophie from CBRE has been very helpful during the time I worked with her to find a flat. She is very responsive, especially when I was trying to find a flat very urgently in central London. Definitely recommend her to anyone who is looking for a flat in central London.
5/5
GoogleI've had the opportunity to work with Sophie who helped me find a flat in London. Although, I was not able to visit the apartment physically due to unfortunate travel restrictions, she was very helpful and understood quickly what I was looking for.PositiveProfessionalism
5/5
GoogleWe have had a great experience dealing with Sophie - she was super helpful and available to clarify any questions or requests we had. We really felt she went the extra mile to help us get the house we wanted!PositiveResponsiveness, Professionalism
5/5
GoogleI would like to recommend my letting advisor Ash Wilmot of CBRE. He’s professional and always patient to answer all my questions. Very efficient and always reply in seconds! It’s been great working with him in my flat search.PositiveResponsiveness, Professionalism
5/5
GoogleI would highly recommend CBRE Residential. I worked together with Ash and he was working very hard to help me out with everything I wanted when searching for an apartment. He was very polite and easy to cooperate with.
5/5
GoogleLavinia from CBRE has been extremely helpful finding us an apartment in London, all while we’re out of the country. She has done virtual viewings and has had a lot of info to share whenever we have needed it.
5/5
GoogleHad a wonderful experience with CBRE. Especially with Ash who was very professional, knowledgeable and responsive. He helped us a lot during the whole process of renting and we are very happy in our new flat. Would highly recommend!
5/5
GoogleAgency has the best choice + priority when it comes to apartments in the West End. The service from CBRE was impeccable throughout our transaction, especially our lead agent, Sophie Metcalfe. Would highly recommend to anyone looking to purchase or rent in C.London.
1/5
GoogleWait for a signed contract. They have the bad habit of not keeping up to their agreement. I know is a dog eat dog world but if you have an office in central London you can't stoop to act like a gipsy
5/5
GoogleSophie found me a flat based on all my requirements! She has also been amazingly prompt in responding to all my queries - where she was not able to advise, she found people who could address them. Thanks much, Sophie!
5/5
GoogleHigh praise for Ash Wilmot who facilitated securing my rental. He was helpful, kind and professional from showing to securing my property. Even had his tape measure handy for my interior design whims!PositiveProfessionalism
5/5
GoogleAsh at CBRE was incredibly helpful during the moving in process. It was particularly complex due to the Covid-19 situation, but he managed to resolve all of the issues in a pragmatic and quick way.
5/5
GoogleVery satisfied with the services provided by CBRE so far. Had the pleasure of speaking to Lavinia Abalasei, who has provided great help and professional expertise along the way.PositiveQuality, Professionalism
5/5
Google5 star service from Allison! Amazing agent and I highly recommend. She helped me find the most perfect property and I’d be happy to use her again in the future.
5/5
GoogleAsh did a great job. Showed me the apartment a couple of hours after I called him and I moved in precisely 1 week later.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGreat help finding an apartment in London. The whole process was super fast and easy thanks to the friendly agent, Lavinia, that worked with me.PositiveResponsiveness, Professionalism
5/5
GoogleA stunning office in buzzy Covent Garden. Sales, lettings, development and investment are all catered for and I would recommend them in a heartbeat. The Reception team are particularly lovely, and the coffee is fantastic!
5/5
GoogleGreat service from CBRE. Ash has done an amazing job in helping us secure our flat in a short amount of time. Would highly recommend.
5/5
GoogleI went on a few viewings with Sophie and she was a great help with finding me the perfect flat. Very kind and professional.
5/5
GoogleHad a great experience with Sophie! Sophie helped us find a nice flat and is helping with everything we need as tenants! Very happy with servicePositiveResponsiveness, Professionalism
1/5
GoogleAvoid letting department from CBRE in this branch as they are always rude and unhelpful, the letting staff are pretty arrogant.NegativeQuality, Professionalism
5/5
GoogleI went on a few viewings with Sophie and she was a great help with finding me the perfect flat. Very kind and professional.
5/5
GoogleVery professional would recommend highly!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
CBRE Residential's London office has 236 reviews across two platforms: 230 on Google, 6 on Trustpilot.
CBRE Residential London is rated 4.7 out of 5 across all 236 reviews, and 4.8 out of 5 on Google from 230 reviews.
CBRE Residential London, 5th Floor, 22 Long Acre, London, WC2E 9LY.
