Castles Estate Agency's office in London, at 438 Hertford Road, is rated 4.6 out of 5 across 304 reviews on three platforms, including 301 Google reviews rated 4.6.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Having had a good experience of buying my property through Castles a couple of years ago, I decided to sell through them too and it was reassuring to be dealing with the same team as before. It was a bumpy journey but when my buyers pulled out, they worked quickly to find new ones without really needing to re-market the property (although they did that too). I would have liked more communication from Castles at times but on the whole, it was a largely positive experience selling through them. I've moved out of the area and won't be buying around there again but I would recommend Castles to anyone who wants to sell - there's a lot of competition in the London market and they are definitely one of the better quality estate agents.
Frances · 1 December 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Castles Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.