Trusted Agent profile · London

Castles Estate Agency London reviews

5.0

★★★★★ Excellent

286 reviews across 2 platforms

12 Topsfield Parade Crouch End, London, N8 8PR

Part of Castles Estate Agency, see every office.

Castles Estate Agency's office in London, at 12 Topsfield Parade Crouch End, is rated 5.0 out of 5 across 286 reviews on two platforms, including 284 Google reviews rated 5.0.

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5.0 / 5

284

Reviews on Google

This office

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5.0 / 5

2

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I purchased my house in 2012 and sold it in Sept 2024 through Castles in Crouch End, on both occasions the service was impeccable. Abraham is incredibly knowledgeable, patient, trustworthy, honest and a pleasure to work with. I can't recommend Castles & Abraham enough and I've never met anyone in Crouch End that has a bad word to say about him. Thanks again for all your advice.

Jamie · 10 October 2024

Agent replied · 24 October 2024

Dear Jamie Thank you for sharing your experiences with Castles, Crouch End, Abraham and the team are appreciative. Abraham thoroughly enjoys working with you and is grateful for the mutual trust. We wish you and the family all the best for future and look forward to hearing from you as and when required. All the best. Team Crouch End

5/5

Google

I couldn’t recommend Castles too highly with all aspects of my rental property . Nothing was too much trouble and Colin was always available to provide a first class service.

John · 13 December 2025

Agent replied · 13 April 2026

Dear John Thank you for sharing your recent positive experience, Colin is appreciative and has enjoyed working with you. … More

5/5

Google

Exceptional Service That Gets Even Better With Time Twelve years ago, we entrusted the sale of our previous home to this outstanding estate agency, and have since repeatedly recommended Castles to local Crouch End friends. Fast forward to today, and it's clear that they're like fine wine, they just get better with age! From the very start of our recent home-selling journey, the agency, led by Abraham (and all the same wonderful people we interacted with over a decade ago), made the process smoother than we ever imagined possible. Their professionalism, combined with a genuinely warm approach, turned what could have been a stressful experience into a surprisingly pleasant one. What stood out most was their assessment of both market value and interested buyers. We were fortunate to receive offers from a selected few viewers within a short time of going on the market. Their exceptional communication skills meant the agent kept us informed at every stage, efficiently liaising not only with us but also with our buyers and the solicitors involved in the chain. The coordination was handled with seamless precision. Their deep understanding of the Crouch End property market, combined with a personal touch that makes you feel like you're their only client, is truly commendable. It is so refreshing to find an agency that not only maintains but elevates its standards over the years. We wholeheartedly recommend Castles to anyone looking to sell their home. With Abraham and his team, you’re not just getting an estate agent; but someone you can trust to guide you through every step of the process with expertise and a calming manner. We have lived in and loved Crouch End for nearly 30 years and so deciding to leave our wonderful home has been a difficult call. Thank you for making a challenging time smoother and removing the stress from our journey. Here's to more success and to the continued excellence of your wonderful team! - A Delighted Repeat Client

Gillian · 21 January 2024

Agent replied · 21 March 2024

Dear Gillian, thank you for taking the time to share your positive experiences with our Crouch End team and for recommending us over the years. Abraham and his Team have thoroughly enjoyed helping you and the family with your property requirements. Like you, will be sad to see you leave. Crouch End's lost will be another area's gain. We wish you and the family all the very best for the future. Please do stay in touch. Team Crouch End

5/5

Google

Very good Customer service from Abraham and his team. We're pleased we appointed Castles in the sale of our flat and we now know, first hand, why Castles has a very good reputation in Crouch End. I'm surprised he ever gets to his appointments on time as most of the people he meets on the streets want to say hello as they've all had dealings with him over the years. Many thanks guys.

Tim · 21 May 2024

Agent replied · 20 June 2024

Dear Tim, Thank you for your fabulous feedback, Abraham and his team are most grateful. They have all immensely enjoyed helping you and the family with your recent sale. Abraham has been affiliated with Crouch End since 1985 and simply adores the area in it's entirely but especially it's residents. Wishing you all the best for the future and please do not hesitate in contacting us whenever required. In the meantime, Abraham looks forward to seeing you in and Crouch End for a natter :-) Team Crouch End

5/5

Google

Abraham Rawat of Castles stepped into the breach in a difficult situation I found myself in. Things were looking desperate in a long saga of trying to sell-on a contract for an off-plan purchase of a flat I changed my plans on, while waiting for it to be built, during Covid lockdowns. He sourced three viewings in record time (three days!!) and secured one of them, a cash buyer, in under a week!! I was flabbergasted. Thank you so much Abraham. You're a 5 star agent.

Jenni · 22 November 2023

Agent replied · 21 March 2024

Dear Jenni Thank you for sharing your recent positive experience. We are so pleased to hear Abraham was able to successfully deliver on your request. Please do not hesitate to contact us in the future for any of your property needs. Wishing you all the very best. Team Crouch End

5/5

Google

Castles did a grand job in selling my flat. Abraham was very knowledgeable and on the ball. No problems throughout, what more can I say

David · 13 December 2025

Agent replied · 13 April 2026

Dear David Thank you for posting your comments, Abraham is grateful. He has enjoyed working with you and is grateful for your positive feedback. … More

5/5

Google

Had a very pleasant experience with Castles and everything moved along nicely and smoothly. They were always in constant contact with me and both solicitors and made me aware of where we were at . Everything was explained and made me feel at ease which can be a very stressful time and I’d like to thank Abraham , Colin and especially Elena for all their help.

Mike · 7 March 2024

Agent replied · 21 March 2024

Dear Mike, Thank you for sharing your recent positive experience. The team in Crouch End have thoroughly enjoyed assisting you. We wish you all the best with your new purchase and are here to help anytime required. Team Crouch End

5/5

Google

Would highly recommend the Crouch End Castles team. We first met Abraham when listing our property for sale in the summer of 2021 on one of the hottest days of the year - though you could not tell by his 3 piece suit! He was professional but with a very understanding and human approach which I warmed to from the outset. HIs knowledge of the local area and properties is likely second to none. Abraham and Colin were both incredibly helpful in securing the sale of our flat and efficient at managing the buyers queries. After the purchase of a flat with an alternate agent fell through, Abraham quickly found a suitable property for me to stay locally and managed the upward chain and associated solicitors to ensure timely exchange and completion. I would not hesitate to recommend the team and will definitely use them for future property sales/purchases.

Sai · 1 March 2023

Agent replied · 26 August 2023

Thank you Sai for sharing your positive experience. Yes, Abraham does take pride in his attire :-) We are sorry your initial purchase fell through but pleased we were able to source you a home locally. It is always a pleasure working with you and look forward to doing the same as and when we are required in the future. Wishing you all the best in your new home. Team Crouch End

5/5

Google

Our heartfelt thanks to Sandro and the Team at Castles in Crouch End for supporting us through the process of buying our first home! They were prompt and easy to get hold of right from the very start and extremely patient and professional through all the negotiations. They gave us so much of their valuable time with multiple visits to the property prior to completion. We have no hesitation in recommending them to others.

Jemma · 21 August 2023

Agent replied · 26 August 2023

Hi Jemma Thank you for sharing your positive experience, Sandro and the team are grateful. It was real pleasure dealing with you both. All the best in your new home and a warm welcome to Crouch End. Team Crouch End

5/5

Google

Excellent service for the second time from Castles. My main contact this time was Colin who managed to achieve a good price and keep myself and the buyers informed at all times. He was very responsive if any issues arose during the purchase process to keep everything on track on both sides, highly recommended and I would use them again.

Chris · 13 January 2026

Agent replied · 13 April 2026

Dear Chris Thank you for your kind positive comments. Colin and the Crouch End team are grateful for your continued custom. They thoroughly enjoy working with you and look forward to assist you again in the future. Wishing you all the best as always. Team Crouch End.

5/5

Google

We used Castles both to sell our current property and to find us a new property. Abraham found us the perfect property (not an easy feat as we had a fair few requirements and we were reluctant to compromise) and ultimately secured the purchase for us. His knowledge of the market is impressive and Castles really do get the premier housing stock in Crouch End. We had some ups and downs on our sale and I have no doubt that without Abraham the sale would have fallen through. He got us a price over asking with not one but two buyers after the first fell through (finding the second buyer is less than a week) and was absolutely key is the sale proceeding. After our experience we will not be going anywhere else when it comes to buying and selling and I wouldn't hesitate to recommend Castles. Massive thank you to Abraham and the team.

Ed · 13 December 2022

Agent replied · 26 August 2023

Thank you Ed for sharing your experience and your continued recommendations. Abraham enjoys working with you both. We wish and the family all the very best for the future. Team Crouch End

5/5

Google

We first started our relationship with Castles about a year ago when my wife and I were looking for more space than our two-bed flat for our growing family. Our first interaction, Sandro, was very pleasant and he was able to find a rental that met our needs. Whilst we were in the market for a purchase, at the time there was just nothing suited for our needs, or that really spoke to us. Whilst residing in the Crouch End area, we fell in love with it, and kept looking to purchase our future home. Having put our names on every estate agent call / mailing list, I can personally say that the offerings presented to us by Castles vs the others were night and day. I can honestly count on one hand the number of times I was contacted by Castles on a property meeting our needs, to which viewings followed, while the others just bombarded us with spam emails or calls pushing for us to consider properties, especially ones specifically excluded from our viewing criteria. Abraham, Sandro, and Colin were always helpful, knowledgeable, and personable. As a buyer they are hands down the best estate agency we have dealt with and have personally debunked the stereotypical estate agent stigma. If you are looking for a house in Crouch End and you are not in contact with Castles you are making a big mistake.

Gibbs · 25 August 2022

Agent replied · 24 August 2024

Dear Gibbs, Thank you for your positive feedback. The team at Crouch End are very appreciative. Their task was made simpler by your very clear instructions of your property requirements. They thoroughly enjoyed all interactions, you are a pleasure to deal with. Wishing you and the family all the best. Team Crouch End

5/5

Google

Castles in Crouch End I would highly recommend. Their staff are experienced and professional. Abraham was excellent at negotiating the best offer. Over the years I have moved many times, I can honestly say they are the best estate agent I have worked with.

Lou · 5 December 2024

Agent replied · 9 December 2024

Dear Lou Thank you for taking the time in posting your positive review. Abraham and the team have enjoyed assisting you. Thank you also for recommending us, it's much appreciated. Wishing you all the best for the future. Team Crouch End

5/5

Google

When we recently decided to sell our house, we called Abraham at Castles N8. Having had his expert help in the past with buying and selling, we knew that he would be the best person for the job. He surpassed our expectations and had our house under offer within a week of viewings and subsequently contracts have been exchanged within our requested timeframe. We can’t thank him enough and would urge anyone thinking of buying or selling to contact him. He is professional, discreet, always responsive and his attention to detail is exceptional from the initial contact to completion and beyond. Abraham and his long-standing team, Sandro, Colin and Jan will without a doubt reduce the stress of one of life’s biggest decisions. We are extremely grateful to Abraham and his team and will continue to recommend Castles N8. Look no further!

Emma · 29 July 2022

Agent replied · 21 March 2024

Dear Emma Thank you for sharing your positive experiences with Abraham and his team. They all immensely enjoy working with you and the family. Wishing you all the best as always. Team Crouch End

5/5

Google

Abraham is an outstanding agent whose experience and knowledge of the local area is unparalleled. He supported us every step of the way, through the renovation of our property to its sale and beyond, we returned to him for his wise advice on a subsequent purchase and he went out of his way to help us. He goes above and beyond for his clients, staying actively involved in the conveyancing process and making what could be a stressful process run quickly, smoothly, efficiently and all done with calmness, charm and good humour. We will always be grateful to him and cannot recommend him highly enough.

Tom · 29 July 2022

Agent replied · 21 March 2024

Dear Tom, Thank you for sharing your positive experience with Abraham, he is most grateful. He enjoyed assisting you every step of the way and pleased that he was able to deliver for you. Wishing you and the family all the best for the future and please call upon Abraham whenever required for any of your property requirements. Team Crouch End

5/5

Google

We first started our relationship with Castles about a year ago when my wife and I were looking for more space than our two-bed flat for our growing family. Our first interaction, Sandro, was very pleasant and he was able to find a rental that met our needs. Whilst we were in the market for a purchase, at the time there was just nothing suited for our needs, or that really spoke to us. Whilst residing in the Crouch End area, we fell in love with it, and kept looking to purchase our future home. Having put our names on every estate agent call / mailing list, I can personally say that the offerings presented to us by Castles vs the others were night and day. I can honestly count on one hand the number of times I was contacted by Castles on a property meeting our needs, to which viewings followed, while the others just bombarded us with spam emails or calls pushing for us to consider properties, especially ones specifically excluded from our viewing criteria. Abraham, Sandro, and Colin were always helpful, knowledgeable, and personable. As a buyer they are hands down the best estate agency we have dealt with and have personally debunked the stereotypical estate agent stigma. If you are looking for a house in Crouch End and you are not in contact with Castles you are making a big mistake.

Girard · 29 July 2022

Agent replied · 21 March 2024

Dear Gibbs, Thank you for your positive feedback. The team at Crouch End are very appreciative. Their task was made simpler by your very clear instructions of your property requirements. They thoroughly enjoyed all interactions, you are a pleasure to deal with. Wishing you and the family all the best. Team Crouch End

5/5

Google

We had a bad experience with another local estate agent, who over valued the house, encouraged us to reduce the price twice, and then after 3+ months to accept an offer from a complete time waster who pulled out at the last minute, costing us time, stress and hundreds of pounds, which it turned out she'd done before. We're so glad we went with Castles, and should have gone with them in the first place!! They didn't make false promises, were efficient and had a plan, answered emails and calls, and we accepted an offer in just a few weeks. Thanks to Abraham and the team.

C · 29 July 2022

Agent replied · 21 March 2024

Thank you for sharing your experience, Abraham and the Crouch Team are pleased they were able to secure a buyer for you. Wishing you all the best for the future. Team Crouch End

5/5

Google

Abraham has helped me buy two houses - one for me ten years ago - and one for my parents. He is incredible. Meticulous and detailed when it comes to finding what you need - then relentless when it comes to securing the deal and getting it over the line. And all of it done with a huge amount of care and consideration and efficiency that takes so much of the stress out of the task. With my elderly parents - he could not have been kinder, constantly reassuring them and resolving any of the many issues they threw at him. For them, the timeframe was important - and he got the whole move done in under 4 weeks. I can't recommend Abraham highly enough. I still sit in our home now - a decade on - and can't believe we're actually here and know we wouldn't be here but for his tenacity and smart work. My own estate agent had been a nightmare - saved entirely by Abraham, who was selling the place we eventually bought. So - certainly 5 stars - more if I could. He is lovely and fun but will always tell you honestly what he thinks. In a sea of sharks - he's a dolphin.

Matthew · 29 July 2022

Agent replied · 21 March 2024

Dear Matthew Thank you for your comments, Abraham always thoroughly enjoys assisting you and your family. We look forward to hearing from you as and when required in the future. Wishing you and the family all the very best. Team Crouch End.

5/5

Google

Excellent. Really great service and would recommend to anyone. Abraham was clear in pricing both the property and for his services, we had a number of excellent offers very quickly and Abraham was extremely proactive and helpful in managing our vendor when we had some issues with the house we were trying to purchase to allow us to reach a successful and relatively stress free closing.

G · 24 August 2023

Agent replied · 26 August 2023

Thank you for taking the time to write a review and sharing your recent positive experience, Abraham is very appreciative. His role was made that much easier by the trust and faith you had him and the fluid communication. Wishing you and the family all the very best for the future. Team Crouch End

5/5

Google

We mandated Abraham Rawat from Castles to sell our home. We had a great experience all around with Abraham. His pitch was direct and his valuation strategy ended up creating bidding leverage in our process that got the value where we aimed to sell on the outset. His fee quote was competitive and not artificially high to see what he could get away with. Abraham and Castles have great flow in the Crouch End, Highgate area. We also managed to purchase our next property through Castles and found a house that we were very happy with. We had a great experience getting through exchanging in the chain that was created and Abraham did a great job in managing the buyers and sellers in the process. Keeping things efficient and navigating the personal complexities that often come with such processes. We would recommend Abraham to anyone selling there house in the area.

Effie · 17 April 2022

Agent replied · 21 March 2024

Dear Effie Thank your for posting your feedback, Abraham and Crouch End team are grateful and pleased they were able to deliver for you and the family. Wishing you and the family all the very best in your new home. Please do not hesitate in contacting us as and when you require any future property assistance. Team Crouch End.

5/5

Google

Abraham's experience was very evident throughout the sale process. His local knowledge was also invaluable. We met several hurdles that he was able to provide advise and solutions for whilst always being efficient, optimistic, and available. I don't think things could have gone more smoothly. Thanks.

Mary · 13 March 2026

Agent replied · 13 April 2026

Dear Mary Thank you very much for your kind words. Abraham enjoyed assisting you with the sale, and is delighted to hear that you felt supported throughout the process. Your trust and co-operation made a real difference, and he truly appreciated the opportunity to have worked with you. Wishing you all the very best in your next chapter, and please don’t hesitate to get in touch if we can be of any future assistance. Warm regards, Team Crouch End

5/5

Google

Abraham is a very patient man, dealing with our anxiety and frustration during our seemingly simple but protracted sale and purchase. He dealt with messages at all hours and was always practical and reassuring. Many thanks to all the team at Castles but especially Abraham.

Elaine · 24 September 2024

Agent replied · 24 October 2024

Thank you Elaine for sharing your recent positive experience, it's much appreciated. The simple transaction ended up being protracted with chain complications. So pleased that all concluded as planned. Abraham and the team thoroughly enjoyed working with you and thank you for your instructions. Wishing you all the best for the future. Team Crouch End

5/5

Google

Abraham and Castles did a first rate job in handling the sale of our house in Crouch End. Abraham is highly experienced, commercial and extremely adept at running all aspects of the sale process. He is also very responsive and a pleasure to work with. Quite simply I don’t think we would have achieved the result we achieved with another agent.

Alex · 23 September 2023

Agent replied · 21 March 2024

Thank you Alex for your positive feedback. I know Abraham thoroughly enjoyed working with you and appreciated the trust and faith you had in him. We wish you and the family all the very best in your new home and the future. Team Crouch End

5/5

Google

Abraham at Castles was our agent selling our house in Crouch End. We found him patient, hard working, diligent but not forceful or intrusive. We have lived between Highgate and Crouch End for over 25 years and found his knowledge of the area amazing. He managed to make a potentially complex and emotionally fraught move feel manageable, certainly much easier than we feared. We are very grateful for both his high level of professionalism and for his personal touch- it felt that he was taking pride in both securing a good sale for us and making the process as smooth as it could be.

David · 9 January 2025

Agent replied · 23 January 2025

Dear David Thank you for sharing your recent positive experience, Abraham is grateful. He has thoroughly enjoyed working with you both. We wish you and the family all the very best for the future and please do not hesitate in contacting us with any of your property needs. Team Crouch End

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