Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotThey are disgusting
They are disgusting, bad service with bad manners.
Natalie · 16 March 2021
Agent replied · 12 June 2024
Hi Natalie, we are sorry to see this review, if you have any specific feedback for teams to improve our service, please get in touch marketing@carterjonas.co.uk
★★★★★ 5/5
TrustpilotMaddy Peris
Excellent service from Maddy Peris
Tiffany · 7 October 2021
Agent replied · 12 June 2024
Hi Tiffany, thank you for the five star review!
★★★★★ 5/5
TrustpilotGreat Mayfair Team
Great Mayfair Team! Excellent service.
Hugh · 12 May 2021
Agent replied · 12 June 2024
Hello Hugh, thank you for the great star rating!
★★★★★ 5/5
GoogleCarter Jonas we’re superb. James specifically was incredibly helpful throughout the process, sending me regular emails with properties in my price range, and calling to arrange viewings. It was a smooth and easy process.
Marcus · 16 April 2018
★★★★★ 5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Laura · 24 February 2026
Agent replied · 4 June 2026
Hi Laura, thank you for your review. We are delighted to hear that you received such a supportive and professional service from Ed. Please do not hesitate to contact us if you need anything else in the future.
★★★★★ 4/5
TrustpilotGreat agents very supportive.
Great agents very supportive.Currently in the process of changing our solicitors on their advice. Really great guys.
Anna · 5 March 2020
★★★★★ 5/5
TrustpilotGreat firm.
Rating only, no written review.
Consumer · 3 December 2025
★★★★★ 5/5
Googleoutstanding service: the letting agent really made the extra mile to find the right property matching my needs
M · 16 April 2018
★★★★★ 5/5
GoogleGreat service from Izzie
Marc · 16 April 2022
★★★★★ 5/5
GoogleBrilliant service from the lettings team at Mayfair. Would definitely recommend.
Rachel · 16 April 2018
★★★★★ 5/5
GoogleEfficient and personable service from the Carter Jonas Mayfair
Nikki · 19 June 2017
★★★★★ 5/5
GoogleThe lettings team were very knowledgeable and helpful
Alasdair · 16 April 2018
★★★★★ 5/5
GoogleVery good friendly team , helpful and responsive
S · 16 April 2018
★★★★★ 5/5
GoogleGreat experience, Charlie managed my search fantastically
Freddy · 19 June 2017
★★★★★ 5/5
GoogleDecent property range
Vejay · 16 April 2018
★★★★★ 1/5
Trustpilotvery unprofessional
Rating only, no written review.
Eugene · 29 April 2022
Agent replied · 12 June 2024
Hello Eugene, we are sorry to hear you did not have a positive experience with Carter Jonas. Please can you email the details of your issue to feedback@carterjonas.co.uk and we will look in to the matter as soon as possible.
★★★★★ 5/5
GoogleRating only, no written review.
Ahmed · 16 April 2022
Agent replied · 17 June 2024
Hi Ahmed, thank you for the great star rating!
★★★★★ 5/5
GoogleRating only, no written review.
Sofie · 16 April 2022
Agent replied · 17 June 2024
Hi Sofie, thanks for the great rating!
★★★★★ 5/5
TrustpilotExcellent help from Kate in Fulham
Rating only, no written review.
T · 10 December 2021
Agent replied · 12 June 2024
Hello, thank you for the positive star rating!
★★★★★ 5/5
TrustpilotVery efficient and helpful
Rating only, no written review.
Mrs · 15 October 2021
Agent replied · 12 June 2024
Hello Mrs Anstey, thank you for five star review. We are happy to have helped!
★★★★★ 5/5
TrustpilotVery helpful and friendly team
Rating only, no written review.
Julie · 2 June 2021
Agent replied · 12 June 2024
Hello Julie, thank you for the great star rating - we are happy to have helped!
★★★★★ 4/5
GoogleVery helpfull
Stephen · 16 April 2021
★★★★★ 5/5
GoogleRating only, no written review.
London · 16 April 2021
★★★★★ 5/5
GoogleRating only, no written review.
Patrick · 16 April 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.