Trusted Agent profile · London

Carter Jonas Lettings London reviews

4.3

★★★★★ Great

545 reviews across 2 platforms

18 Davies Street, Mayfair, London, W1K 3DS

Carter Jonas Lettings's office in London, at 18 Davies Street, is rated 4.3 out of 5 across 545 reviews on two platforms, including 80 Google reviews rated 4.9.

Google logo

4.9 / 5

80

Reviews on Google

This office

Trustpilot logo

465

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Bought and let through CJ - superb!

For Carter Jonas in Newbury - bought a house through them and then rented it through them. Wonderfully supportive and helpful through both processes. Don't think I could have asked for more.

Phil · 18 June 2021

Agent replied · 12 June 2024

Hello Phil, thank you for taking the time to write us a review. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.

5/5

Trustpilot

The York lettings department have…

The York lettings department have continued to offer a valuable service, they are effective and have a great handle on the market.

Scott · 1 November 2022

Agent replied · 12 June 2024

Hi Scott, thank you for your review for our York Lettings team. We're delighted to hear you were pleased with the service provided to you. Please don't hesitate to let us know if there's anything else you need help with.

5/5

Trustpilot

Thoughtful and personal service

Thoughtful and personal service. Good strategic and tactical thinking. Skilled in identifying opportunities and risks and then managing the sale process appropriately. Tenacious in ensuring that other parties performed.

Mark · 9 December 2021

Agent replied · 12 June 2024

Hello Mark, thank you for leaving us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.

5/5

Trustpilot

Going the extra mile

Carter Jonas went the extra mile to help me sell my property. I was particularly impressed with their marketing support, which pitched the property perfectly and attracted the right type of buyers

A · 14 May 2021

Agent replied · 12 June 2024

Thank you for taking the time to write us a review. We pride ourselves on making a complicated process simple. Please do not hesitate to contact us in the future.

5/5

Trustpilot

5* service from the Mayfair branch

5* service from the Mayfair branch. The sales team were amazing at finding me a property, wouldn’t go to anyone else. Have recommended to all my friends planning on moving.

Fliss · 2 June 2021

Agent replied · 12 June 2024

Thank you for taking the time to write us a review. Our team are always happy to hear from a happy client. Please do not hesitate to contact us in the future.

5/5

Trustpilot

Excellent service for rental property

We have recently rented a property through Carter Jonas at Newbury, and found the team progressional and efficient throughout.

Fiona · 29 November 2022

Agent replied · 12 June 2024

Hi Fiona, thank you for your review for our Newbury team. We're so pleased to hear you are happy with the service you were provided with! Don't hesitate to contact us if there's anything else you need help with.

5/5

Trustpilot

I was searching for a 1 year let in…

I was searching for a 1 year let in Fulham and received a prompt and professional service which gave me priority. I was delighted with the service.

Timothy · 15 November 2021

Agent replied · 12 June 2024

Hello Timothy, thank you for taking the time to write us some feedback. We pride ourselves in making an often complicated process simple for our clients. We are happy to have helped!

5/5

Trustpilot

Very professional

Very professional, great to be helped by Carter Jonas the movement went absolutely perfect Very professional outfit

Richard · 10 December 2024

5/5

Google

We have been in contact with Ms Logan from Carter, a very nice and pretty girl who was great at meeting our requests and demands with regard to the property we have been searching for our son. It was well done and Carter Jonas is an agent you can rely upon when it comes to the service and smart administration. Thanks for being helpful.

Viacheslav · 18 June 2020

5/5

Trustpilot

Carter Jonas York Property Rental

Both David and Grace, are extremely professional, courteous and so very helpful in all aspects of rental properties. Going that extra mile is there standard.

J · 14 December 2021

Agent replied · 12 June 2024

Hello, thank you for leaving us a review. Our team aim to make an often complicated process simple for our clients. We are happy to have helped!

5/5

Trustpilot

We have rented our flats In Fulham…

We have rented our flats In Fulham through CarterJonas and found them very easy to deal with and recently got above the anticipated rent so 5 star performance

Malcolm · 18 May 2021

Agent replied · 12 June 2024

Hello Malcolm, thanks for leaving us a review. We pride ourselves in providing helpful advice. Please do not hesitate to contact us in the future.

1/5

Trustpilot

Please boycott this company

Please boycott this company. Carter Jonas are forcing people to break lockdown restrictions and in doing so are fully willing to risk peoples lives and further spread the virus.

Wayne · 14 February 2021

Agent replied · 12 June 2024

The layby in which you parked your motorhome was managed by Carter Jonas on behalf of our client Highways England, who, as owners, have a duty of care to ensure their land is safe for use. We therefore carried out a risk assessment and welfare assessment of the area which concluded the layby was not fit for permanent human residence. Should you need advice or guidance on how to vacate an area in a Covid-safe manner we ask that you call the number supplied on your Notice to Vacate and we would be happy to help.

5/5

Google

We have been in contact with Ms Logan from Carter, a very nice and pretty girl who was great at meeting our requests and demands with regard to the property we have been searching for our son. It was well done and Carter Jonas is an agent you can rely upon when it comes to the service and smart administration. Thanks for being helpful.

Viacheslav · 16 April 2020

4/5

Trustpilot

I’m (currently) a tenant with Carter…

I’m (currently) a tenant with Carter Jonas YORK.

Kyle · 17 March 2025

5/5

Trustpilot

Very happy with Carter Jonas Fulham

Very happy with Carter Jonas Fulham. Incredible service. Igor, Kate, Ana and Zoltan are a dream team! Best estate agents in Fulham. Maybe even London!

Ajay · 29 October 2021

Agent replied · 12 June 2024

Hello Ajay, thank you for taking the time to leave us some feedback. We pride ourselves in supporting our clients the best way we can. Do not hesitate to contact us in the future.

5/5

Trustpilot

The Fulham Palace Road office provided…

The Fulham Palace Road office provided a professional and friendly service helping to secure the ideal rental property for our needs. Would not hesitate to recommend!

Shirley · 25 August 2021

Agent replied · 12 June 2024

Hello Shirley, thank you for taking the time to write us a review. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!

5/5

Trustpilot

Excellent service

Really professional, helpful and friendly estate agents; the whole process was much smoother and straightforward than we have ever experienced before - highly recommended

Camilla · 21 December 2021

Agent replied · 12 June 2024

Hello Camilla, thank you for leaving us a review, our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.

5/5

Trustpilot

Property letting/renting

Recently explored letting a property through David Sinclair at Carter Jonas and the service, advice and support I received was second to none.

George · 8 February 2022

Agent replied · 12 June 2024

Hello George, thank you for the 5 star review. Our team are always please to learn how well we have supported our clients. Do not hesitate to contact us in the future.

5/5

Trustpilot

Carter Jonas offer a professional and friendly service..

Carter Jonas offer a professional and friendly service. They are well organised, thorough and easy to deal with, can’t fault them. Thankyou.

Eliza · 8 February 2022

Agent replied · 12 June 2024

Hello Eliza, thank you for the positive feedback. We are always happy to hear how well we have supported our clients. We are happy to have helped!

5/5

Google

Dealing with Florence Logan was a truly exceptional experiance. 5* all round. Highly recommend

Hannah · 16 April 2020

5/5

Trustpilot

Carter Jonas

Jessica at Carter Jonas is very efficient and takes great care of her properties/ tenants/ landlords. Her level of professionalism is second to none

Kerri · 7 June 2021

Agent replied · 12 June 2024

Hello Kerri, thank you for taking the time to write us a review. Our team are always happy to hear from a happy client. Please do not hesitate to contact us in the future.

5/5

Trustpilot

Very efficient

Very efficient. Sensitive to existing tenants. good judgement re new tenants. Good pricing advice.

Rupert · 18 October 2022

Agent replied · 12 June 2024

Hi Rupert, thank you for your review. We're so glad to hear you were happy with the service we provided you. Do let us know if we can help with anything else!

5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. Professional service and great communication from Owen, Vanessa, Lisa and Mikyle.Would recommend !

HELEN · 23 February 2022

Agent replied · 12 June 2024

Hi Helen, thank you for the positive review. Our team are always pleased to hear how well we have supported our clients. We are happy to have helped!

5/5

Trustpilot

Good and efficient service selling a…

Good and efficient service selling a flat.

Patrick · 31 May 2023

Agent replied · 12 June 2024

Hi Patrick, thank you for your review. We are delighted to hear that Carter Jonas were able to assist you with selling your flat. Please do not hesitate to get in touch if we can help you with anything else.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Carter Jonas Lettings's Google reviews

Questions about Carter Jonas Lettings London

How many reviews does Carter Jonas Lettings London have?

Carter Jonas Lettings's London office has 545 reviews across two platforms: 80 on Google, 465 on Trustpilot (across the whole business).

What is Carter Jonas Lettings London's rating?

Carter Jonas Lettings London is rated 4.3 out of 5 across all 545 reviews, and 4.9 out of 5 on Google from 80 reviews.

Where is Carter Jonas Lettings's London office?

Carter Jonas Lettings London, 18 Davies Street, Mayfair, London, W1K 3DS.

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