Trusted Agent profile · London
★★★★★
597 reviews across 2 platforms
18 Davies Street, Mayfair, London, W1K 3DS
Part of Carter Jonas, see every office.
Carter Jonas's office in London, at 18 Davies Street, is rated 4.3 out of 5 across 597 reviews on two platforms, including 95 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Carter Jonas Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleBig shout-out to Izzie Richardson! She has been really helpful, responsive and super nice. Whole process went very smoothly, even tho we were short on move-in deadline. Thank you! Definitely recommending!
Hi, thank you for your lovely review about your experience - our teams always appreciate feedback. We're very happy to have been able to help make this a smooth process for you!
5/5
GoogleWorking with Florence made my life much easier. She helped find the best options and took the element of stress away from the search. Thank you Florence, what a star with a glowing smile.
5/5
TrustpilotThanks for excellent relationship and…
Thanks for excellent relationship and customer service in response to our needs
Hi Jide, thank you for your review. We are so pleased to hear that you received such an excellent service during your time with us. Please do let us know if there's anything else that we can do for you.
5/5
TrustpilotPerfect home in Fulham
Carter Jonas were excellent in finding me a great rental property in Fulham for a reasonable price. Sam Jarvis in particular a provided timely, polite and commercial service. We are super happy in our new family home!
Hi Gesa, thank you for your review. We're so pleased we were able to help you find your new rental property. We hope you enjoy your new home!
5/5
TrustpilotI would just like to thank the staff…
I would just like to thank the staff for all their kindness in my search for rental accommodation. They could not have been more helpful and pleasant.
Hi Mark, thank you for your review. We are so pleased that you have had such a positive experience with Carter Jonas throughout your rental search. Please do let us know if we can help you with anything else.
5/5
GoogleFlorence was really helpful, understood our requirements and helped negotiate a deal that worked for us and the landlord. She was also flexible in helping us to arrange extra viewings at short notice.
4/5
TrustpilotRelationship
The relationship and the process is great
Hi Oduntan, thank you for taking the time to leave a review. It's great to hear that you have had such a positive experience with Carter Jonas. Please do let us know if there's anything else that we can do for you.
5/5
TrustpilotI have dealt with Carter Jonas Barnes…
I have dealt with Carter Jonas Barnes office for many years as a landlord and always found them to be helpful and professional. Most recently dealing with Aileen and Pauline who has been updating me weekly. A very good service which I can recommend.
Hello Anthony, thank you for taking the time to write us some feedback. Our team are always happy to hear how well we have supported our clients.
5/5
TrustpilotI would just like to say
I would just like to say , we received fantastic service from Aileen Robertson in the Barnes branch when we sold our property in Westfield Avenue . First class service from start to the finish Thank you for all your help . Mary Worley
Hello Mary, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients. Please do not hesitate to contact us in the future.
5/5
TrustpilotThank you, Carter Jonas for your job
Thank you, Carter Jonas for your job. All process from start to finish, was absolutely great. We are successfully rented the flat and very excited. I highly recommend Carter Jonas to all.
Hi Oleksandr, thank you for your review. We're so pleased to have been able to help you with your rental flat. Please do let us know if there's anything else we can help you with in the future.
5/5
GoogleFlorence was great and very helpful throughout. We had everything wrapped up quickly - after some bad experiences with other agents it was a real relief. Very happy with everything.
5/5
TrustpilotHelped me to find a house for me and…
Helped me to find a house for me and three of my friends who were looking for a place in Fulham. They allowed to view the property as and when we needed and were really helpful in the process.
Hello Sophia, thank you leaving us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
5/5
TrustpilotFulham flat
Professional and accurate valuation, and we achieved our asking price in a difficult market. Thereafter we had friendly and effiicent support to a successful completion. We thoroughly recommend CarterJonas. Many thanks.
Hello. Thank you for taking the time to leave us a review. We're so glad we were able to help you with the successful sale of your home. Please don't hesitate to reach out in future if we can help with anything else.
1/5
TrustpilotTHEY WOULD KILL ONLY FOR LANDLORDS ( WHO CARES ABOUT TENANTS?)
They only value landlords and they treat tenants like we are beggers. Utterly obnoxious and unacceptable. You will learn in time real estate agents when you begin losing
Hi Helin, we're sorry to read your review. If you would like to provide some more details about your situation to feedback@carterjonas.co.uk, our team will be happy to look into this issue further for you. Thank you.
5/5
TrustpilotWayland Ward-Smith and Mandy Jacobs…
Wayland Ward-Smith and Mandy Jacobs from the Fulham Palace Road Branch dealt with the sale of our home, and the process was very professional and efficient from start to finish.
Hi Jackie, thank you for your review for our Fulham team. We're so glad to have been able to help you with the successful sale of your home. Please do let us know if there's anything that we can help you with in the future.
5/5
TrustpilotTop class service
Excellent experience from initial negotiations and discussions through to exchange of contracts and to final completion of the sale. Very pleased we partnered with Carter Jonas for our property sale
Hello, thank you for taking the time to write us a review. We're so glad to hear we were able to help you with the sale of your home. Please don't hesitate to contact us in the future.
5/5
GoogleThe team super helpful and give clear sound advice.
Hi Tim, thank you for your review. We are so pleased to hear that you are so happy with the help and advice offered to you by our Mayfair team. Please do let us know if there's anything else that we can help you with.
5/5
GoogleGreat, service and always a pleasure working with them.
Hi Martin, thank you for your positive review about our teams' great service! We are always to pleased to hear about how well we support and work with others.
5/5
TrustpilotThe team at Carter Jonas were…
The team at Carter Jonas were professional and efficient in selling my mothers house. We are grateful for their services and would recommend them.
Hi Christine, thank you for your review. We are so glad that our team were able to assist you and your mother with her sale. Do get in contact if we can help you with anything else a all.
5/5
TrustpilotSimple communication with Seline
Simple communication with Seline, all done whilst we were on holiday. Thank you for managing our expectations and prompt replies.All the best
Hi Karinel, thank you for your review. It's great to hear that you have had such a positive experience with Carter Jonas, and with Seline in particular. Please do let us know if there's anything else that we can help you with.
5/5
GoogleThe team at Carter Jonas were really helpful and efficient in dealing with my enquiry - particularly Kim in the lettings department. A really good service.
5/5
GoogleKim Bays Head of Leasing for Mayfair is outstanding. Kim’s team and service, attention, follow up is top class. Kim is a pleasure to deal with.
5/5
TrustpilotThanks Carter Jonas
Thanks Carter Jonas . A great team, great team leader :Igor , great team member : Sam, Ana. They given me lots of hleps .
Hi Cindy, thank you for your review. We are so pleased that you are happy with the service provided to you by our team in Fulham. Please do not hesitate to get in contact if there's anything else we can help you with in the future.
5/5
GoogleGreat service from Sam & the team
Hi Chris, thank you for your review. It's great to hear that you are so happy with the service provided to you by Sam and the team. Please do not hesitate to get in touch if you need anything else at all.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Carter Jonas Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
