Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA satisfied customer...
I chose Carter Jonas due to their expertise in selling equestrian properties and I wasn't disappointed. Rupert guided me through the whole process from start to finish and he was always on the end of the phone to give advice. I have no hesitation in recommending Carter Jonas.
Linda · 8 October 2021
Agent replied · 12 June 2024
Hello Linda, thank you for taking the time to leave us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us again in the future.
★★★★★ 5/5
GoogleI would echo all the positive reviews about this office. I found everyone to be very pleasant, efficient and helpful. Such a positive experience compared to most other estate agencies in central London. I dealt with Victoria Boyson who …
Hugh · 16 April 2019
★★★★★ 5/5
TrustpilotHighly professional and gets things done!
Mandy provided us with excellent service in our recent sale. She went over and above duty and provided regular updates, sound advice and reassurance in a very stressful situation. We highly recommend Carter Jonas (Fulham)!
Ann · 22 March 2023
Agent replied · 12 June 2024
Hi Ann, thanks so much for your review. We are delighted to here how well Mandy has supported you throughout your recent sale. Please do not hesitate to get in touch if you need anything else at all.
★★★★★ 5/5
GoogleAfter dealing with many agents in the area for the last few years I've found Carter Jonas to be the most efficient when it comes to lettings. The staff, especially Sadia was extremely helpful and always willing to go the extra mile.
Misha · 14 June 2017
★★★★★ 5/5
TrustpilotExcellent
Excellent, a very good, helpful service.
Rupert · 6 November 2024
Agent replied · 23 November 2024
Hi Rupert, thank you for your positive star rating! We are so pleased to hear that you received such an excellent service. Please do let us know if there's anything else we can do for you.
★★★★★ 5/5
TrustpilotCarter Jones Sales team are excellent
Having used Carter Jonas to arrange letting periods for my property, the transfer to the Sales team was excellent. Their regular contact was excellent, with quick responses to any queries, even if someone was absent from the office
Fiona · 18 October 2022
Agent replied · 12 June 2024
Hi Fiona, thank you for your review. We're so glad to have been able to help you with the letting and sale of your property. Please let us know if we can help you with anything else in future.
★★★★★ 5/5
GoogleVictoria Boyson helped us find an apartment for our daughter in a short space of time, and with very specific parameters. A delightful person to deal with, Victoria is professional, punctual and a good communicator. She's a …
June · 16 April 2019
★★★★★ 5/5
TrustpilotVery Helpful Staff
We have been renting our property through Carter Jonas for almost a year now and only have good things to say about them. Maddy, our property manager in particular is very helpful and responds to queries very quickly. We would not hesitate to recommend.
Sarah · 21 October 2021
Agent replied · 12 June 2024
Hello Sarah, thank you for leaving us some feedback. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!
★★★★★ 5/5
TrustpilotThanks for excellent relationship and…
Thanks for excellent relationship and customer service in response to our needs
Jide · 25 June 2024
Agent replied · 24 August 2024
Hi Jide, thank you for your review. We are so pleased to hear that you received such an excellent service during your time with us. Please do let us know if there's anything else that we can do for you.
★★★★★ 5/5
TrustpilotPerfect home in Fulham
Carter Jonas were excellent in finding me a great rental property in Fulham for a reasonable price. Sam Jarvis in particular a provided timely, polite and commercial service. We are super happy in our new family home!
Gesa · 16 August 2022
Agent replied · 12 June 2024
Hi Gesa, thank you for your review. We're so pleased we were able to help you find your new rental property. We hope you enjoy your new home!
★★★★★ 5/5
TrustpilotI would just like to thank the staff…
I would just like to thank the staff for all their kindness in my search for rental accommodation. They could not have been more helpful and pleasant.
Mark · 18 July 2023
Agent replied · 12 June 2024
Hi Mark, thank you for your review. We are so pleased that you have had such a positive experience with Carter Jonas throughout your rental search. Please do let us know if we can help you with anything else.
★★★★★ 5/5
GoogleVictoria did a great job of showing me around a prospective flat to rent, on which our offer was accepted. She was professional and courteous and I would definitely use Carter Jonas again/would recommend to a friend. Thank you!
Oliver · 16 April 2022
Agent replied · 12 June 2024
Hi Oliver, thanks for the feedback - we're really happy to have helped you find your flat. You know where we are if you ever need us again!
★★★★★ 4/5
TrustpilotRelationship
The relationship and the process is great
Oduntan · 24 August 2024
Agent replied · 26 October 2024
Hi Oduntan, thank you for taking the time to leave a review. It's great to hear that you have had such a positive experience with Carter Jonas. Please do let us know if there's anything else that we can do for you.
★★★★★ 5/5
TrustpilotI have dealt with Carter Jonas Barnes…
I have dealt with Carter Jonas Barnes office for many years as a landlord and always found them to be helpful and professional. Most recently dealing with Aileen and Pauline who has been updating me weekly. A very good service which I can recommend.
Anthony · 17 May 2021
Agent replied · 12 June 2024
Hello Anthony, thank you for taking the time to write us some feedback. Our team are always happy to hear how well we have supported our clients.
★★★★★ 5/5
GoogleHighly recommend the Carter Jonas South Kensington office. They are a great team led by Lajla, and I have worked exclusively as a landlord with them for many years.
Lisa · 16 April 2023
Agent replied · 12 June 2024
Hi Lisa, thank you for your review of our South Kensington team. We are always delighted to hear how well we support our clients, especially those that have been with us for many years. Please do not hesitate to contact us if there's anything else we can help you with.
★★★★★ 5/5
TrustpilotI would just like to say
I would just like to say , we received fantastic service from Aileen Robertson in the Barnes branch when we sold our property in Westfield Avenue . First class service from start to the finish Thank you for all your help . Mary Worley
Mary · 14 May 2021
Agent replied · 12 June 2024
Hello Mary, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients. Please do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotThank you, Carter Jonas for your job
Thank you, Carter Jonas for your job. All process from start to finish, was absolutely great. We are successfully rented the flat and very excited. I highly recommend Carter Jonas to all.
Oleksandr · 27 December 2022
Agent replied · 12 June 2024
Hi Oleksandr, thank you for your review. We're so pleased to have been able to help you with your rental flat. Please do let us know if there's anything else we can help you with in the future.
★★★★★ 5/5
TrustpilotHelped me to find a house for me and…
Helped me to find a house for me and three of my friends who were looking for a place in Fulham. They allowed to view the property as and when we needed and were really helpful in the process.
Sophia · 29 October 2021
Agent replied · 12 June 2024
Hello Sophia, thank you leaving us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
★★★★★ 5/5
GoogleVictoria Boyson was referred to us by friends and we are so glad as she was able to assist us in every way with finding our new London pad
Anna · 16 April 2020
★★★★★ 5/5
TrustpilotFulham flat
Professional and accurate valuation, and we achieved our asking price in a difficult market. Thereafter we had friendly and effiicent support to a successful completion. We thoroughly recommend CarterJonas. Many thanks.
Happy · 8 October 2022
Agent replied · 12 June 2024
Hello. Thank you for taking the time to leave us a review. We're so glad we were able to help you with the successful sale of your home. Please don't hesitate to reach out in future if we can help with anything else.
★★★★★ 1/5
TrustpilotTHEY WOULD KILL ONLY FOR LANDLORDS ( WHO CARES ABOUT TENANTS?)
They only value landlords and they treat tenants like we are beggers. Utterly obnoxious and unacceptable. You will learn in time real estate agents when you begin losing
Helin · 12 January 2023
Agent replied · 12 June 2024
Hi Helin, we're sorry to read your review. If you would like to provide some more details about your situation to feedback@carterjonas.co.uk, our team will be happy to look into this issue further for you. Thank you.
★★★★★ 5/5
TrustpilotWayland Ward-Smith and Mandy Jacobs…
Wayland Ward-Smith and Mandy Jacobs from the Fulham Palace Road Branch dealt with the sale of our home, and the process was very professional and efficient from start to finish.
Jackie · 25 October 2022
Agent replied · 12 June 2024
Hi Jackie, thank you for your review for our Fulham team. We're so glad to have been able to help you with the successful sale of your home. Please do let us know if there's anything that we can help you with in the future.
★★★★★ 5/5
TrustpilotTop class service
Excellent experience from initial negotiations and discussions through to exchange of contracts and to final completion of the sale. Very pleased we partnered with Carter Jonas for our property sale
A · 14 October 2022
Agent replied · 12 June 2024
Hello, thank you for taking the time to write us a review. We're so glad to hear we were able to help you with the sale of your home. Please don't hesitate to contact us in the future.
★★★★★ 5/5
GoogleVictoria is an amazing Negotiator, hard working ,dedicated, genuinely passionate about getting the best properties in the area, extremely knowledgeable and always offer that little bit extra.
Marina · 16 April 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
