Trusted Agent profile · London
★★★★★
746 reviews across 2 platforms
361 Fulham Palace Road, London, SW6 6TA
Part of Carter Jonas, see every office.
Carter Jonas's office in London, at 361 Fulham Palace Road, is rated 4.5 out of 5 across 746 reviews on two platforms, including 267 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards. See how it compares with other estate agents in London.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotVery unprofessional
Very bad people! If you are landlord I would never go with them, they only cares about money very unprofessional and unpleasant management
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
TrustpilotMaddy Peris
Maddy Peris, has been an absolute delight to deal with. Very professional in every sense.
Hello JC, thank you for five star review. We are happy to have helped!
5/5
TrustpilotHelpful & fast!
They’re quick, effective, fast response.
Hi Kamila, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.
4/5
TrustpilotProfessional
Professional, serious, and effective.
Hi Joe, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.
5/5
TrustpilotBarnes team are a great team
Great team to work with. Very professional, approachable and knowledgeable. Always going above and beyond.
Thank you for the great star rating! We look forward to continue working with you in the future.
5/5
TrustpilotAlways got the information I’ve needed
Always got the information I’ve needed. Efficient and professional. Thanks.
Hello Kyle, thank you for the 5 star review. We are happy to have helped!
5/5
TrustpilotFriendly
Friendly, efficient, professional. Rental accommodation was immaculate.
Hi Nigel, thank you for your review and kind words about your experience with us. We're so glad we could help.
5/5
TrustpilotHelpful
Helpful, friendly team who secured a great rental property for us.
Hello Charlie, thank you for leaving us a review. Our team are always pleased hear how well we have supported our clients.
4/5
TrustpilotValuation spot on and flat sold …… need…
Valuation spot on and flat sold …… need I say more!
Hello Louise, thank you for taking the time to leave us a review. We are happy to have helped!
5/5
TrustpilotVery helpful at Mayfair Lettings
Very helpful at Mayfair Lettings! Excellent service from start to finish.
Hi Will, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients.
5/5
GoogleFound the perfect property for us! Carter Jonas was very helpful and Zoltan helped us massively. He took us to see a few places and made the process extremely easy for us - much better than other letting agents!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotExcellent service
Very professional, and friendly service:)
Hi Emma, thank your for the positive review!
1/5
TrustpilotPoor
As a landlord I won't use them again - released the tenant's deposit without making proper checks.
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
1/5
TrustpilotThey are disgusting
They are disgusting, bad service with bad manners.
Hi Natalie, we are sorry to see this review, if you have any specific feedback for teams to improve our service, please get in touch marketing@carterjonas.co.uk
5/5
TrustpilotMaddy Peris
Excellent service from Maddy Peris
Hi Tiffany, thank you for the five star review!
5/5
TrustpilotGreat Mayfair Team
Great Mayfair Team! Excellent service.
Hello Hugh, thank you for the great star rating!
5/5
GoogleIgor and Henry, were amazing from start to finish when looking and moving into our new flat. They and all of the Carter Jonas team have always been exceptionally quick to answer and questions and we cannot thank them enough.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleCarter Jonas Bishop's Park offer a first class professional service with unrivalled local knowledge. We have dealt with them over several years and they are a pleasure to deal with: if you want to buy or sell in the area, go to them.
5/5
GoogleI sold my flat with the help of Carter Jonas Fulham and am very pleased. They managed to get me a sale value that I was very pleased with and the sale completed with the first buyer.
5/5
GoogleThroughout the house sale process Carter Jonas were patient, responsive to our wishes and very active in viewings of the property. They made the sale process as straightforward and stress free as they could.
5/5
GoogleCarter Jonas were fantastic from start to finish - they achieved a great sale, were superb at communicating, and well worth every valuable interaction!PositiveProfessionalism
5/5
GoogleI viewed a property with my boyfriend in Charleville court with Kate. She was so helpful, knowledgeable of the area, and efficient.PositiveQuality
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Carter Jonas, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Carter Jonas hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Carter Jonas won Trusted Agent in The Trusted Agent 2026 awards.
