5/5
GoogleProfessional, experienced, committed and diligent. We could not have made our purchase decision with such clarity and certainty without your support. Highly recommended for anyone moving into or within Fulham.
Trusted Agent profile · London
Carter Jonas London reviews
★★★★★
668 reviews across 2 platforms
361 Fulham Palace Road, London, SW6 6TA
Carter Jonas's office in London, at 361 Fulham Palace Road, is rated 4.4 out of 5 across 668 reviews on two platforms, including 208 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Carter Jonas, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat service provided by the rental team - Igor, Zoltan and Ana. V good communication and efficiency.PositiveResponsiveness, Quality, Professionalism
5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Agent replied · 4 June 2026
Hi Laura, thank you for your review. We are delighted to hear that you received such a supportive and professional service from Ed. Please do not hesitate to contact us if you need anything else in the future.
4/5
GoogleGreat professionality and extreme care support for our first real estate experience in UK! Tom J., and her collegue Antonia, replied to every single questions. Thanks.
5/5
GoogleI have a great experience with Carter Jonas in Fulham, the entire team were so helpful and informative throughout the entire process.
5/5
GoogleReally great, responsive, focussed team. A delight to deal with. Big thanks!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI viewed a property with Kate for myself and my girlfriend. She was great. Helpful and knowledgable.PositiveProfessionalism
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hi Alessandro, thank you for the five star rating!
4/5
TrustpilotGreat agents very supportive.
Great agents very supportive.Currently in the process of changing our solicitors on their advice. Really great guys.
5/5
TrustpilotGreat firm.
Rating only, no written review.
2/5
GoogleQuoted half the price than every other agency, I was very disappointed. For both sales and lettings.
5/5
GoogleFast and efficient.PositiveResponsiveness, Professionalism
5/5
GoogleA thoroughly attentive, efficient and professional team. Thank you.
5/5
GoogleExcellent, professional service which I would highly recommend.
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Hi Wang, thank you for your positive star rating.
1/5
Trustpilotvery unprofessional
Rating only, no written review.
Agent replied · 12 June 2024
Hello Eugene, we are sorry to hear you did not have a positive experience with Carter Jonas. Please can you email the details of your issue to feedback@carterjonas.co.uk and we will look in to the matter as soon as possible.
5/5
TrustpilotExcellent help from Kate in Fulham
Rating only, no written review.
Agent replied · 12 June 2024
Hello, thank you for the positive star rating!
5/5
TrustpilotVery efficient and helpful
Rating only, no written review.
Agent replied · 12 June 2024
Hello Mrs Anstey, thank you for five star review. We are happy to have helped!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
TrustpilotVery helpful and friendly team
Rating only, no written review.
Agent replied · 12 June 2024
Hello Julie, thank you for the great star rating - we are happy to have helped!
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Carter Jonas London
Has Carter Jonas won any awards?
Yes. In The Trusted Agent 2026 awards: Carter Jonas, London won Trusted Agent.
