Trusted Agent profile
★★★★★
138 reviews across 1 platform
37 New Cavendish Street, London W1G 9TL
Part of Carter Jonas, see every office.
Carter Jonas's London office at 37 New Cavendish Street is rated 4.8 out of 5 across 138 reviews on 1 platform, including 138 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleMs Charlotte Moody her professional personality and her charming smile should sell any property . Exemplary agent so far .
Hi Munzer, thank you for your review for Charlotte from our Marylebone team. We're so glad to hear you are happy with the service we have provided you with. Please let us know if we can help you with anything else.
5/5
GoogleMy dealings with Charlotte are always efficient, most pleasant and professional. She is a great ambassador for her firm.
Hi Kees, thank you for your lovely review for Charlotte. It's great to hear you have had such a positive experience with Carter Jonas!
5/5
GoogleThanks so much to James for weeks and weeks of persevering to help find the perfect flat! Highly recommended!
5/5
GoogleFinding a property is often an arduous task. However, Harriet and the rest of the team at Carter Jonas made it a seamless process and as stress free as possible.
5/5
GoogleMoving from the US, I was very unfamiliar with the UK rental process, but the entire team made it so easy and affordable for me. From the searching process to getting into my flat, the team was extremely accommodating and never made me feel like I was asking for anything too small or too big. HIGHLY RECOMMEND using Carter Jonas when searching for your next flat.
5/5
GoogleA wonderful agency. Chris was so professional and knowledgeable.
5/5
GoogleExcellent all-round service. From finding new tenants to managing landlord-tenant issues, Andrew and Lara have calmly dealt on our behalf with all that has come their way, showing great judgement on deciding at what point they needed to contact us. Professional, friendly and totally reliable; their service has made our lives so much easier. I would certainly recommend them.
5/5
GoogleAndrew is a wonderful agent. He really knows his stuff.
5/5
GoogleAmazing experience with the Marylebone team. Super responsive and effective. Pleasure working with them.
Hi Noemie, thanks for the kind words! We're happy to have helped.
5/5
GoogleWe asked a number of estate agents to help find us a new rental property and Carter Jonas were by far the best. Chris and Sarah Jane in particular were friendly, accommodating and carefully listened to our requirements, elevating their professionalism to the next level. I highly recommend them.
5/5
GoogleHarriet provided an excellent service and I would recommend them highly.
1/5
GoogleI had the displeasure of dealing with Emily on the telephone when organising a flat rental. She was extremely rude and patronising, her behaviour was disgusting. The gentlemen that showed me the property I was looking to rent was an …
5/5
GoogleVery good agency - responsive and customer oriented service. Very straight forward to deal with. They had a good range of flats available for rent in the Marylebone area. Agreeing the rental and the leasing process was efficient and straight forward.
5/5
GoogleVery pleased with the responsiveness and professionalism of Emily and James at Carter Jonas. Coordinating across timezones, and making things easy when there are lots of moving parts (international move) is particularly welcome. Thank you! We are enjoying the neighborhood.
5/5
GooglePhoebe, Emily and Andrew did a great job to find a new tenant with less than a week gap and with a rate increase. Would recommend them to anyone looking to rent in the Marylebone area.
5/5
GoogleHave found Carter Jonas extremely professional, returning calls when they say and carrying out exactly what was agreed. After some unpleasant experiences with other agency's I found these guys a breath of fresh air
5/5
GoogleI have rented my flat in Marylebone using Carter Jonas. They are professional and helpful, available to answer any question I had very promptly.PositiveResponsiveness, Professionalism
5/5
GoogleGreat customer service! I always felt that the team had my best interest and I would highly recommend to others searching for a new place to live.
5/5
GoogleGreat team to work with, were able to get us in the place we wanted earlier than expected! Would not hesitate to work with them again.
5/5
GoogleThis was great; by far the best I used - got a great place on the first tripPositiveQuality, Professionalism
5/5
GoogleHighly recommend this office staffed with expert professionals who have an encyclopaedic knowledge of the neighbourhood and work vigorously on behalf of their clients.
5/5
GoogleCarter Jonas ( our agent was Marielle ) top of the tree for making our house hunt so easy !
5/5
GoogleGreat experience with the team in Marylebone. Very professional, responsive and friendly staff. Would definitely recommend.
5/5
GoogleLived two years in a flat managed by Carter Jonas Marylebone. Service was always professional and prompt. Would recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Carter Jonas's London office has 138 reviews across 1 platform: 138 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Carter Jonas is rated 4.8 out of 5 across all 138 reviews, and 4.8 out of 5 on Google from 138 reviews, checked 9 October 2026.
Carter Jonas, 37 New Cavendish Street, London W1G 9TL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.