Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePaul did an excellent job; he helped us throughout the entire process of renting our current flat. His manner was always very pleasant, and he answered all our questions and concerns. His service is highly recommended!
Carla · 5 November 2024
Agent replied · 10 November 2024
Thank you Carla! Wishing you both the best in your new home and i hope you enjoy London life !
★★★★★ 5/5
GooglePaul is very communicative and has the client's best interests at heart.
Grace · 13 June 2023
Agent replied · 12 June 2024
Thank you Grace, wishing you all the best in your new home
★★★★★ 5/5
GooglePaul was great to work with. He was knowledgeable and helped us through the rent application, tenancy agreement, and payments. Cheers, Paul!
James · 13 June 2022
Agent replied · 12 June 2024
Thank you James. I hope you enjoy your new home
★★★★★ 5/5
GoogleGreat experience - professional, responsive, and genuinely helpful throughout. Made our rental process smooth and stress-free. Would definitely recommend!
Claire · 26 May 2025
Agent replied · 17 April 2026
Thank you Claire! Wishing you all the best in your new 🏡! …
★★★★★ 5/5
GoogleI secured a place with a friend that we both love through Paul. He has been super efficient with the process, always available on phones if there is any question. Throughout the process of securing the place, Paul’s guidances are greatly appreciated!
Patty · 27 June 2024
Agent replied · 26 August 2024
Thank you Patty. You were an absolute pleasure to work with.
★★★★★ 5/5
GoogleHad a great experience finding a lovely apartment. Responses were fast and application process professional and easy!
Elzette · 13 June 2022
Agent replied · 12 June 2024
Thank you Elzette
★★★★★ 5/5
GoogleWonderful experience from start to finish with Paul from Brown Rok. He made the lettings process seamless and took all of my stresses away in finding a new tenant for my flat. I would 100% recommend any landlord looking to let out their flat to do so with Brown Rok.
Syrah · 17 August 2023
Agent replied · 12 June 2024
Thank you Syrah
★★★★★ 5/5
GooglePaul is extremely efficient and is a pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value
Jonathan · 13 June 2022
Agent replied · 12 June 2024
Thank you Jonathan
★★★★★ 5/5
GooglePaul has helped us with securing a flat and has been very quick at responding to any questions or queries we have had. He made the offer process very smooth for us even during the difficulty involved in renting a house these days. Would highly recommend!
Riyaa · 13 June 2023
Agent replied · 12 June 2024
Thank you Riyaa, wishing you all the best in your new home
★★★★★ 5/5
GooglePaul did an excellent job selling my 3 bed flat in Willesden lane . I had constant feedback after every viewing and he got me a great price in a difficult market.Would def use again. Highly recommended.PositiveResponsiveness, Quality, Professionalism
M · 17 August 2023
Agent replied · 12 June 2024
Thank you for your kind words
★★★★★ 5/5
GooglePaul found me a good quality tenant very quickly. He kept me updated every step of the way and did an altogether excellent job. Was very easy to work with and I would thoroughly recommend.
Gavin · 15 November 2023
Agent replied · 12 June 2024
Thank you Gavin, you were a pleasure to work with.
★★★★★ 5/5
GoogleWe were in search for a flat to rent and came across an ad published by BrownRok, everthing was usual by the time we viewed the house. After the view the ball immediately started rolling. We couldn’t have guessed a renting process could be totally completed in just one week. He was reachable all the time and provided an excellent and prompt service. I hope we will have the opportunity to work with him again in the future. I do recommend him to anyone looking for a new place to live in!
Levent · 13 June 2022
★★★★★ 5/5
GoogleWe have rented a 2 bedroom flat through BrownRok recently. Considering we have been renting for years (and in different countries), this has been the fastest, easiest and best renting process we have experienced so far! He was reachable all the time including weekends, we got a reply almost immediately to our emails even late in the evenings (this is the only time we could write as we have a late-sleeping baby) and he was reassuring during the whole process when we had questions. I wouldn't hesitate to work with him in the future and he will definitely be the first agent we contact when we are ready to buy.
Nil · 13 June 2022
★★★★★ 5/5
GoogleVery friendly agent. I had a great experience working with Paul Brown. He is very considerate and looks after both landlord and tenant with the same consideration and excellent level of service.
Rhita · 16 October 2023
Agent replied · 12 June 2024
Thank you Rhita for this lovely review. I wish you and your family all the best in your new home.
★★★★★ 5/5
GoogleVery helpful and quick responding. Made a stressful process extremely smooth. Would recommend
Tom · 23 September 2024
Agent replied · 23 October 2024
Thank you Tom! Wishing you all the best in your new home.
★★★★★ 5/5
GoogleI purchased a house from Paul at Brownrock. He was a fantastic agent and have no hesitation in recommending him. He successfully negotiated everything I asked for with the seller. He went above and beyond.
Omar · 13 June 2023
Agent replied · 12 June 2024
Thank you Omar, wishing you and your family all the best in your new home
★★★★★ 5/5
GoogleHaving gone with Paul to many properties and helping him with Social Media, I can attest to his great service and attentiveness to his vendors.
J0el · 15 December 2023
Agent replied · 12 June 2024
Thank you Joel. Very kind of you!
★★★★★ 5/5
GooglePaul at BrownRok did a fantastic job finding new tenants for me, he achieved a higher rent than I was already receiving, made sure I did not have any void periods and made the whole process easy and stress free.
David · 13 June 2022
Agent replied · 12 June 2024
Thank you David
★★★★★ 5/5
GooglePAUL was brilliant snd tireless on getting the right people to see my house - 20 out of 10 highly recommended
Gary · 15 December 2023
Agent replied · 12 June 2024
Thank you Gary for giving me the opportunity to sell your home! Much appreciated and you were a pleasure to work with.
★★★★★ 5/5
GoogleExcellent Professional and Friendly Service
Kunbi · 12 August 2024
Agent replied · 26 August 2024
Thank you Kunbi! Always a pleasure dealing with you.
★★★★★ 5/5
GooglePaul know's his job very very well , he goes the extra mile and follows up in detail, excellently well, to ensure the set object is achieved.
He also has a splendid personality generally.
Efeon · 13 June 2022
Agent replied · 12 June 2024
Thank you Robin for your kind words
★★★★★ 5/5
GoogleI have just sold my flat through BrownRok and was very satisfied with the service and would be happy to use them again.PositiveResponsiveness, Quality, Professionalism, Value
Andrea · 27 August 2022
Agent replied · 12 June 2024
Thank you Andrea
★★★★★ 5/5
GoogleDealing with Paul was an absolute pleasure.
Very knowledgable and proffesional.
Would highly recommend.PositiveProfessionalism
Nicholas · 13 June 2021
★★★★★ 5/5
GoogleWe are very happy with Paul’s services. He made the whole process easy and was always available to answer our questions. We would most definitely recommend him.PositiveResponsiveness, Quality, Professionalism
Aline · 13 June 2021
Agent replied · 12 June 2024
Thank you Aline
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.