Trusted Agent profile
★★★★★
68 reviews across 2 platforms
184 Westcombe Hill, London SE3 7DH
Brown and Brooke's London office at 184 Westcombe Hill is rated 4.5 out of 5 across 68 reviews on two platforms, including 44 Google reviews rated 4.2. The 24 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe've recently bought our first home through Browne and Brooke and are pleased to recommend them. All of the staff are extremely helpful and pushed through the sale to complete really quickly.
Thank you for your comment Maxine, all the very best to you in your new home.
1/5
GoogleAbsolutely terrible customer service - was interested in renting a property they had available in Thornley Place - Cutty sark , the agent Carol came across very rude and unprofessional. She arranged a viewing for the property which I …
5/5
GoogleThe team at Brown and Brooke were extremely professional, helpful and went out of their way to promptly assist with any queries we had with the property vendors. We were very happy with the service received and I would not hesitate in recommending them to friends and family.
1/5
GoogleAbsolutely terrible customer service - have not experienced this bad customer service ever. The letting will take your money without find a house. In addition to this, I was charged £450 for an agency fee and i didn't get the house. Please do avoid if possible.
5/5
GoogleThe team at Brown and Brooke provided a great service and were extremely helpful with our flat purchase. They provided excellent customer service, ensured that both sides were kept up to date with the developments and that that transaction went through as smooth as possible.
5/5
GoogleAmazing 5 star service from Zac! We are a large property management company and we will continue to use there services for a long time. Very trusted agent and always delivers.
5/5
TrustpilotReally lovely friendly people
Really lovely friendly people. Nothing is too difficult or tedious for them to get their heads around.
5/5
GoogleGreat communication and advice from a knowledgable team. Helped rent my property out quickly. I would definitely recommend them
5/5
TrustpilotWent above and beyond to help
Went above and beyond to help my mum!
5/5
GoogleHelpful, professional service. My queries and requests as a property buyer were always dealt with promptly. It was a pleasure to deal with Brown and Brooke.
5/5
GoogleHelped us sell our flat, easy going and great to work with. Always responded quickly to us
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Brown and Brooke's London office has 68 reviews across two platforms: 44 on Google, 24 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Brown and Brooke is rated 4.5 out of 5 across all 68 reviews, and 4.2 out of 5 on Google from 44 reviews, checked 9 October 2026.
Brown and Brooke, 184 Westcombe Hill, London SE3 7DH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.