Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCouldn't have had a better experience
Couldn't have had a better experienceNested were great from start to end. Really honest and clear, and so supportive throughout the process - especially since we're first time buyers so didn't know how to do anything.Would really recommend and shall certainly use them when I come to sell.Thanks a million Nicole and Jamie
Kate · 16 March 2022
★★★★★ 4/5
TrustpilotPurchaser with Nested
Hi, I have recently used Nested to purchase a property. I found them super proactive however at times I did feel a little rushed. They are all about simplicity and whilst that may be a benefit for the seller, it can be a little vague to the buyer. On the whole very good experience but at times I did feel pressured with little information.Thank you
Isabelle · 17 December 2018
★★★★★ 5/5
TrustpilotThe team were very helpful as they…
The team were very helpful as they assisted me in a purchase of a property - they acted as a great bridge with the seller, keeping both of us in the loop and on the same page. They also offered assistance where appropriate and when assisting in the viewing of the property they were friendly and provided great service.
Uzair · 15 February 2021
★★★★★ 5/5
TrustpilotHappy seller
The team moved quickly to get our sale completed, keeping us well informed along the way and getting several offers within the week. The buying agent is a great added bonus, which helped us ensure we got good value for our new purchase. Amir, Harry, Emily, Nicole and the rest of the team were all great.
NICK · 5 August 2021
★★★★★ 5/5
TrustpilotI had an outstanding experience with …
I had an outstanding experience with Nested. The level of insight into the market was exceptional and they went out of their way to help me with the most expensive transaction of my life!
Daniel · 16 May 2017
Agent replied · 10 June 2024
Thanks so much Daniel! Moving homes is definitely one of the most expensive and potentially stressful experiences, we're glad we could help! 😁
★★★★★ 5/5
TrustpilotFirst class bespoke service
Rhys Jordan provided a first class bespoke service for which we were grateful and we would not hesitate to recommend him to other prospective sellers.
C · 21 May 2024
★★★★★ 2/5
TrustpilotI wand to buy a home
I wand to buy a home, not sell one why should i fill so many details on my current one? Why you need my current home value since i am not selling?
Chris · 4 October 2018
Agent replied · 10 June 2024
Hi Chris,I think you might have ended up in the area of our website which is for home sellers, not buyers. You can see all the homes we're currently selling on the link below and click 'Enquire' to get in touch, and we don't ask for any of the details you mentioned. https://nested.com/for-sale
★★★★★ 5/5
TrustpilotAmazing Team!
Everybody I worked with at Nested throughout both a very complex sale and purchase were excellent. Big shoutouts to Emily, Nicole, Jake, Leah, Ruth & Josh. The whole team really were excellent and managed to keep me sane over a whole year and quite possibly thousands of emails/calls/texts etc.
Timothy · 20 June 2022
★★★★★ 5/5
TrustpilotAmazing experience looking for our…
Amazing experience looking for our first home with Alan Shields.Could not have felt more supported in the process and would highly recommend to all friends and family.Thanks again Alan!
BLM · 12 February 2024
★★★★★ 5/5
TrustpilotVery Impressed
I was very impressed by the whole nested team. My sale was quick, smooth and at a sale price that I was happy with. I also took advantage of their unique advance offer, which was helpful. Their business model was perfect for me. If you are unsure, give them a call and they are happy to explain everything. Thank you nested.
Huw · 11 November 2019
★★★★★ 1/5
TrustpilotAwful service
Awful service, we dealt with two separate people who weren't aligned about the sale. One of the pair was completely incompetent and used quite aggressive sales tactics. Stay away.
James · 20 August 2019
Agent replied · 10 June 2024
Hi James,I understand you did your viewing with Charlotte who has also posted a review below, so I have responded to both of you with the same comment. Sorry to hear you were not happy with our service. I understand that 4 months ago we conducted a viewing with you at a property we were selling and you made an offer for the property. The home had received a previous offer from another buyer, but the home was still listed for sale as we were waiting until the buyer had been fully vetted. After your initial offer was rejected I know you subsequently increased your offer, but the home seller decided to stick with the person who made the first offer, despite it being a slightly lower offer.When dealing with a property sale we cannot disclose offer amounts to other buyers and ultimately the seller chooses which offer to proceed with based on the offer price, the buyers' position and timing of the offer. The process of managing multiple offers and the seller deciding between them can sometimes seem uncoordinated, which sounds like the case in this experience. After seeing your review we tried to call you and left a message. If you’re able to return our call we would be happy to speak on the phone to understand what we could have done better. I hope you have managed to find another home to buy that you like just as much.All the best with your home purchase,Rob
★★★★★ 5/5
TrustpilotHelped from start to finish!
At all times from the start through to completion, I felt like their only customer! From initial engagement with Reis, advice on purchases from Fraser and Becci overseeing the whole operation, including help with my purchase! The whole process could not have gone more smoothly. What is usually a stressful time was made enjoyable by the whole team!
Ross · 28 August 2020
★★★★★ 5/5
TrustpilotNested helped to sell our house and…
Nested helped to sell our house and supported us in putting an offer in on a property we wanted to buy.The team were really professional and we loved the data insights you get from their platform to understand your potential buyers and the current market.I will be recommending their services to friends and family
Rebecca · 30 June 2021
★★★★★ 5/5
TrustpilotGreat experience from start to finish
Stuart, Alex, Emily and Jamie did a great job of selling our flat in a tough property market. The communication was clear at all times and Stuart in particular put up with pestering daily phone calls from myself and was unflappable throughout. They also recommended both a great mortgage broker and conveyancing firm that helped greatly.Would happily sell through them again.
Steven · 10 May 2019
★★★★★ 5/5
TrustpilotProfessional and trustworthy
I contacted Nested in March last year, my property sale had just collapsed on the day of exchange. Nested stepped in and enabled me to continue with the purchase of the house I was hoping to buy. The Nested team are extremely helpful, professional, trustworthy and always a pleasure to deal with. I highly recommend using Nested and their associated legal team.
Fiona · 11 July 2018
★★★★★ 5/5
TrustpilotBravo!
A very professional and friendly staff. Excellent photography and presentation on websites. Good advice on pricing and resulted in a sale within days! Bravo!
Jonathan · 15 December 2020
Agent replied · 10 June 2024
Thank you for the review Jonathan. Glad we could achieve a fantastic result for you in such challenging times. Rob
★★★★★ 5/5
TrustpilotThe team at nested were fantastic
The team at nested were fantastic - very quick to respond and helpful with annoying issues that naturally arise. I would certainly use again. Their valuations were spot on. Joe
Joseph · 4 October 2017
Agent replied · 10 June 2024
Thanks for your review Joe 😁 please do get in touch whenever you need or if you would like some free valuation advice.
★★★★★ 5/5
TrustpilotThe sale was amazing
The sale was amazing. Using technology with video footage and a photographer l hardly recognised my own property it was so slick. I was guided through every step of the purchase with honesty and transparency. Would recommend.
Ian · 22 May 2023
★★★★★ 5/5
TrustpilotGreat communication and service
Fantastic service from start to finish. The team I had dealings with were extremely helpful and kept in constant communication with me along the process. Nicole the progression manager, was both professional and knowledgeable, assisting me whenever I needed updates. Would certainly use this company in the future for selling my property.
DD · 10 August 2021
★★★★★ 1/5
TrustpilotThey raise your hopes just to smash…
They raise your hopes just to smash them. Just typical untrustworthy estate agents. Their website makes everything rosy but this is far from the case. You have been warned!!!
Scott · 30 May 2018
Agent replied · 10 June 2024
Hi Scott,Sorry that we could not help you with your home sale. As I understand, our Head of Commercial has attempted to contact you to help offer you some advice and assistance.All the very best with your home sale.
★★★★★ 5/5
TrustpilotFirst impressions are important
First impressions are important and these did not disappoint,First contact was made and the relaxed manner and matter of fact grasp of the important points was distributed with little fuss.The second contact was in the same mode,relaxed and confidence inspiringthe important bits made to seem simple..All in all a satisfying beginning to what promises to be a painless experience
Mathew · 18 June 2019
★★★★★ 5/5
TrustpilotWe've just completed a house purchase…
We've just completed a house purchase via Nested and they were perfect from start to finish. Friendly, efficient, and communicative, would recommend in a heartbeat.
Tom · 20 March 2020
Agent replied · 10 June 2024
Tom, thanks so much for the review! We're delighted that your house purchase with us went so smoothly.All the best,Hannah
★★★★★ 5/5
TrustpilotVery helpful
They were very helpful throughout the entire process of purchasing the property. Becci in particular was very professional and answered any queries we had immediately.
Davin · 23 February 2020
Agent replied · 10 June 2024
Thanks for the review Davin, we think Becci is great too!All the best for you in your new home.
★★★★★ 5/5
TrustpilotExcellent
Great experience as a seller following a woeful experience with KFH. Communicative and smooth. Would really recommend.
Victoria · 1 December 2021
Agent replied · 10 June 2024
Thanks so much for a lovely review!
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