Trusted Agent profile · London
★★★★★
613 reviews across 2 platforms
Unit 1 Blake House, Admirals Way, Canary Wharf, London, E14 9UJ
Benham and Reeves's office in London, at Unit 1 Blake House, is rated 4.6 out of 5 across 613 reviews on two platforms, including 196 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleQilin and Zhou were very helpful with the helping of finding and getting comfortabley moved in. Team was professional and everything went smoothly!
Hi Junwen, thanks for your lovely feedback which the lettings and property management team are very pleased to see. We are glad you are having a good experience renting a property with us and feel well supported. - Ruth, B&R
5/5
GoogleI've used several letting agents over the years, and Benham & Reeves has been by far the most professional. They were proactive, efficient, and always available to answer my questions. The whole process was smooth from marketing the property to moving the tenants in. Five stars well deserved.
Hi Aysha, we're so happy to have your custom as a landlord and are very glad to be exceeding your service expectations as a letting agent. Thank you for your kind feedback which the team here in Canary Wharf really value. - Emily, B&R
5/5
GoogleSHAUN TAN has been our letting agent for a few years now. He’s been consistently great with communications and handling all the management, from finding tenants, maintenance and transitioning to new tenants. Everything has been smooth. Very professional indeed!
Thank you Gareth, it's great to hear we are meeting your service expectations with regards to letting your property. Shaun and the lettings team are very pleased to see you share a five star rating here too, we appreciate your custom. - Ruth, B&R
5/5
TrustpilotTeamwork Delivering Results!
Benham & Reeves (B&R) have done a great job in selling this flat. Big thanks to Nick at Beaufort Park Office for managing the process from the beginning to completion.Clear and frequent communication; efficient responses; and a real "can do" attitude, made this transaction happen.B&R knowledge and network at Beaufort Park is an invaluable and effective asset.Happy to recommend B&R and confident in their ability to deliver results!
Hi Steve, it's great to see your five star rating and wonderful feedback here. We are thrilled to know you've had a great service experience from us with the selling of your apartment. Thank you very much for your continued custom, we appreciate it. - Ruth, B&R
5/5
TrustpilotFantastic experience with my lettings…
Fantastic experience with my lettings agent Dele Lawal. Many thanks to Sylvie as well for always being on top of things
Hi Isabel, we are glad to hear you are having such a fantastic experience letting your property with Benham and Reeves Hampstead. Our team are thrilled to see your kind feedback here, thank you. - Ruth, B&R
5/5
TrustpilotExtremely helpful and timely service
I couldn’t recommend Benham and Reeves, particularly Kyle and Veronica highly enough. From the initial viewing till now, they have remained the most professional estate agents I have worked with. My flat is managed by Francesca, who is incredibly helpful and responds quickly too whenever there are any issues.Thank you, Benham and Reeves, for your timely assistance and professionalism
Hi Sunny Kim, we're really pleased to hear you've had such a positive service experience with Benham and Reeves and are are glad you've benefited from Francesca's property management expertise. We appreciate your custom and five star rating shared here. - Ruth, B&R
5/5
TrustpilotI had the pleasure of working with Nick…
I had the pleasure of working with Nick Grossi to sell my apartment, and I couldn't be happier with the experience. Nick's professionalism, expertise, and dedication truly set him apart. From our initial meeting to the final closing, he consistently went above and beyond to ensure a smooth and successful sale.Nick's knowledge of the real estate market was evident throughout the entire process. He provided valuable insights and guidance, helping me to accurately price my property and attract potential buyers. His marketing strategy was outstanding, showcasing my apartment in the best possible light and reaching a wide audience.One of the standout qualities of Nick is his excellent communication skills. He kept me informed every step of the way, promptly answering my questions and addressing any concerns I had. I always felt like a top priority, and that level of personal attention made a significant difference.
Thank you very much for your very kind feedback and five star rating which Nick and the Sales team are thrilled to see here. We are very pleased to hear that we met your service expectations and glad you benefited from Nick's expertise, we value your custom.- David M, B&R
5/5
GoogleHad nothing but good help from Benham & Reeves with renting my flat! Thank you Lily & Tom for my tenancy renewal and Miles for help when I ask!
Hi, thank you for taking the time to share such lovely feedback here, your comments are really appreciated by the lettings and property management teams. We are delighted you are having a good service experience with Benham and Reeves. Thanks for your custom. - Emily, B&R
5/5
TrustpilotLily is exceptional
Lily is exceptional. She’s the most resourceful person I’ve ever worked with , and I’m extremely pleased with B&R, particularly because of her.
Hi Doruk, thanks for your lovely feedback and five star rating. We are pleased to hear Lily has made your Lettings service experience a good one. Thanks for your custom. - Ruth, B&R
5/5
TrustpilotI would recommend Benham & Reeves, Ivan Hrissimov
I would recommend Benham & Reeves , we have used them for many years for renting our property in Highbury North London , they always give a first class service very proactive and honest advice. From day one when they started renting out our property I don't think we have ever had more than a couple of weeks of a void period if that. They carry out all the due diligence on the tenants and to date have all been professional people. I would like to make a special mention to Ivan Hrissimov who I have built up a good working relationship over the years.
Thank you very much for this lovely feedback about the lettings service provided by Ivan at our Highgate estate agents. We are very pleased to hear we are continuing to meet your expectations - thanks very much for your trust.- Emily, B&R
1/5
TrustpilotHorrendous company
Horrendous company. Even worse lettings negotiators!! Especially Dele Lawal!! At what point does the boy not realise that prospective clients pay both the company’s and his financial remuneration. A really lax negotiator who seemingly has no interest in letting properties. No communication skills, no customer service skills and above all a lack of customer service! I would not recommend this company if they were the last lettings agent on the planet!!
Hi Jonathan, we are sorry to hear you have had a negative encounter with one of our lettings team so would you kindly email your details and more info about your experience to info@benhams.com so we can investigate this. - Emily, B&R
5/5
TrustpilotHad a very smooth experience with the…
Had a very smooth experience with the company. Many thanks to Dinesh’s hard work to get my flat sold in time!
Hi Lynn, we're glad you've found the property sales service efficient. Dinesh is very pleased to see this feedback. Thanks for your custom. - Ruth, B&R
5/5
TrustpilotB/R has been a great property manager…
B/R has been a great property manager for us. They communicate extremely well and go above and beyond our expectations. Highly recommend to any property owner, professional representation through and through.
Hi Colin, we're very pleased to hear that you are happy with the lettings and property management service you are receiving as a Landlord. Thanks for your continued custom. - Ruth, B&R
5/5
GoogleAs a first-time landlord, I wasn't sure what to expect, but Benham & Reeves made the entire letting process straightforward and hassle-free. They explained every step clearly, handled all the paperwork professionally, and found reliable tenants in no time. Fantastic service throughout.
Hi Al, we really appreciate seeing your feedback shared here for our Canary Wharf branch. It’s wonderful to know our lettings team helped make your experience as a London landlord smooth and stress-free. Thank you for your custom. - Emily, B&R
5/5
TrustpilotGreat service
Awesome and professional service by Benham & Reeves. Jammie Li is very professional and delivers great service. Overall, we are very happy with B/R team. Keep up the good work.
Hi Tommy, we're glad to hear you are having such a good service experience with Jammie from our Canary Wharf lettings team and to know that as a Landlord, you are being well supported. Thanks for your custom with Benham and Reeves. - Emily, B&R
5/5
TrustpilotGood experience dealing with Abbas Efir…
Good experience dealing with Abbas Efir Since early June 2023, I have been communicatingwith Abbas on several matters pertaining to the management of my flat.Abbas has been very approachable and helpful. He has a good grasp of the issues I was facing, is proactive and keeps me updated at all times.I find it a bliss to deal with Abbas as he usually responds promptly to my enquiries. Very client oriented and reliable.Thank you Abbas, for your assistance and support.
Thanks W Cheng, we appreciate you taking the time to leave a review and five star rating. We're very pleased to hear we are meeting your service expectations and Abbas is very happy to provide as much support as you need. Thank you for your custom.- Emily, B&R
5/5
GoogleMy move with Benham and Reeves was really great. Jeffrey assisted me in renting a property in Poplar , he was really helpful and he did work out the best deal for me. William was assigned the property manager and he is very helpful and responsive. He goes the extra mile and tried to get things sorted. Ensure I have received notifications for any heating/hot water issues, addresses the complaints raised to him super quick. He also visited the property to ensure everything is running smooth, appreciate all his help and support throughout our stay. Will definitely recommend Jeffrey and William Clarke for going the extra mile and out of their way.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Faiz, we're really pleased to hear you had such a great service experience with us. Jeffrey is really pleased to hear you found him professional throughout too, thank you. - Emily, B&R
5/5
TrustpilotSimon Sobeh's professionalism
Simon Sobeh handled the letting of my apartment and provided updates of the credit standing of the tenants and advise me on the property rental market in the vicinity of my apartment.Simon was professional in the handling of the letting of my apartment. Happy to have Simon handle the letting of my apartment.
Thank you Simon, it's great to hear we are meeting your service expectations with regards to letting your property. Simon in our Wapping lettings team is very pleased to see you share a five star rating here, we appreciate your custom.- Ruth, B&R
5/5
TrustpilotAn amazing customer service
I cannot stress enough what a wonderful customer service we have received from Benham & Reeves. From the flat viewing, to contract signing, lease extending, and amazing property management. Kayleigh has been so helpful with any issues we have encountered in the flat, really friendly, professional & quick to resolve all concerns raised. Thank you so much for all the help in the last 4 years!
Hi Mags, thank you for the wonderfully positive feedback for our property management service. Kayleigh, your PM is thrilled to see this along with your five star rating. Its great to hear everything continues to go well for you and you feel well looked after. Thank you for your custom.- Ruth, B&R
5/5
GoogleWhen looking for a flat to rent, Benham & Reeves was by far the best estate agent that I dealt with. Di was incredibly friendly, professional, and transparent about the entire process. He answered all my questions (no matter how dumb) and provided clarity in the process where needed. I 100% recommend using them if you’re looking for a flat to rent. They definitely made the process easier and smoother than my previous experiences.
Hi Claire, we are thrilled to hear you are having such a great renting experience as a tenant of Benham and Reeves. Di appreciates your kind acknowledgement of his professional guidance. Thank you for your custom and for sharing a five star rating here. - Ruth, B&R
5/5
TrustpilotI've been extremely impressed with the…
I've been extremely impressed with the level of service provided by Benham & Reeves. They were knowledgeable, transparent, and efficient throughout the letting process. It's reassuring to work with an agency that genuinely understands landlords' needs and delivers on its promises.
Hi Customer 6, thank you very much for your very kind feedback for the service you are receiving from our lettings and property management teams, we are glad to hear we are exceeding your expectations. Thank you for your continued custom with Benham and Reeves. - Emily, B&R
5/5
TrustpilotExcellent Service!
When i first bought the property ,B&R found my first tenant who stayed there more than ten years without any problems. Then ,they found the second tenant who is also very reliable. On top of that, whenever there is any problem with the plumbing, electricity etc, B&R take immediate action to fix it! Ms Lisa-Jane Stratton is very efficient! Highly recommended!
Hi Theodore, firstly thank you so much for being such a loyal landlord with Benham and Reeves for so many years, we really do value your trust in us. Lisa-Jane and the team are all really pleased to hear you've had such great service over the years and that the quality of tenants has always been very good too. This is wonderful to hear. Thank you again for your very kind feedback and continued custom.- Emily, B&R
5/5
TrustpilotRaj Miah from Benham & Reeves manages…
Raj Miah from Benham & Reeves manages our flat rental. We recently had to re-let our flat after the tenants gave notice just before Christmas. Raj managed to find new tenants quickly and efficiently. He oversaw the repairs etc. So that the property was clean, repaired and ready for new tenants in a very limited time. Thank you Raj and Benham & Reeves for making the changeover so effortless
Hi Suzanne, many thanks for your kind feedback and five staring rating here. We're really glad you've been able to benefit from Raj's lettings expertise and that everything to do with your flat rental was effortless and done in a timely manner. We're glad we continue to meet your service expectations.- Ruth, B&R
5/5
GoogleExcellent service from the entire team at Benham & Reeves. They kept me updated throughout the letting process, offered helpful advice, and secured quality tenants at a competitive rental price. Their professionalism and attention to detail really stood out.
Thank you Fatima, it's great to hear we are meeting your service expectations with regards to letting your property. The Canary Wharf lettings team are very pleased to see you share a five star rating here and for your kind feedback, we appreciate your custom. - Ruth, B&R
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