Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Edelyn Reynolds always give me very prompt response when I have any questions.
Xu · 30 March 2022
Agent replied · 12 June 2024
Thank you Xu, Edelyn and the Woolwich lettings team are pleased to hear you have had a great service experience. Thanks for rating us with five stars too.- Emily, B&R
★★★★★ 5/5
GoogleExcellent service everything.
Karl · 13 June 2023
Agent replied · 12 June 2024
Thanks Karl, we're glad you've found the service from our Shoreditch team excellent, this is really great to hear. Thanks!
- Emily, B&R
★★★★★ 5/5
TrustpilotThorough Professional …
Benham and Reeves is a thorough professional company, which took a great care of my needs. Sarah and Veronica have been very forthcoming and supportive all through out.
Apollo · 19 October 2023
★★★★★ 5/5
TrustpilotExcellent service and professional…
Excellent service and professional assistance and expertise from the team and specifically from Abbas Efir. Very helpful, enthusiastic and conscientious.
Fares · 20 October 2020
Agent replied · 12 June 2024
Thank you for reviewing our property management service as excellent - this is much appreciated by Abbas and the team. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleGreat service, with careful instructions and help. Highly recommended.
Maria · 13 June 2022
Agent replied · 12 June 2024
Thanks Maria, we appreciate you sharing your five star rating for our Shoreditch estate agents here, it's much appreciated.
- Emily, B&R
★★★★★ 5/5
TrustpilotExcellent service from Simon.
Excellent service from Simon.Definitely recommend
Lisa · 18 November 2022
Agent replied · 12 June 2024
Thank you Lisa, great to hear you've had an excellent service from Simon at our Wapping lettings branch. We are happy to help anyone looking for a new home to rent, buy or sell.- Emily, B&R
★★★★★ 5/5
TrustpilotEfficient property management team
Happy with Abbas and property management team's efficiency and service which is always prompt and helpful. Thank you
Sue · 26 October 2020
Agent replied · 12 June 2024
Thanks Sue, we are very glad to hear you are happy with your property manager and for the five star service rating. Much appreciated.Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotThe issue was dealt with professionally and nicely.
The person from Benham and Reeves, Kayleigh Weston, was exceptionally good to deal with; she was courteous, knowlegeable and helpful and sorted the issue.
Linda · 31 October 2023
★★★★★ 4/5
Trustpilotthanks of all team,
thanks of all team,always available and kind
Paolo · 30 March 2022
Agent replied · 12 June 2024
Thank you Paolo, we appreciate your lovely feedback shared here with the community.- Emily, B&R
★★★★★ 5/5
GoogleI love this place guys
Sajid · 13 June 2022
Agent replied · 12 June 2024
Hi Malik, thanks for your five star rating, we're really pleased you like it here in Shoreditch, it's been our pleasure to help you.
- David M, B&R
★★★★★ 1/5
TrustpilotWould Avoid
My sad experience dictated that they care for their wallet more than customer's satisfaction.
Vas · 15 June 2019
Agent replied · 12 June 2024
Hi Seymour, we are quite new to Trustpilot and trying to respond to all reviews here. I am very sorry to read your comment and wondered if you could please email me with little more information about what happenend so I can investigate it. We do take all comments seriously and hope to learn from them. If you can email info@benhams.com Thanks, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotGreat experience working with White…
Great experience working with White City Branch (with Di Gong and Zak Taylor as my letting agents) as a landlord.
B.C · 1 July 2023
★★★★★ 5/5
TrustpilotExcellent service from Benham & Reeves.
Excellent service from Lisa-Jane. Impressive attention to detail. Made the whole process hassle-free.
Darren · 30 October 2023
★★★★★ 5/5
TrustpilotRent a flat in North London
Rent a flat in North London, straight forward no problem!
Steph · 5 December 2018
Agent replied · 12 June 2024
Hi Steph, we are quite new to Trustpilot hence the delay in saying thanks very much for your review and comment, really good to hear you had a good experience. Kind regards, Emily, B&R
★★★★★ 4/5
TrustpilotResponsive team
Responsive team, quick, effective, responsive
Jim · 23 October 2020
Agent replied · 12 June 2024
Hi Jimmy, thanks for your positive feedback which is appreciated. We note the 4 stars which sounds like we could have done a little bit better somewhere along the line. If you can email me with details of your experience to info@benhams.com I would like to look at what we could have done better.Thank you, Emily Taylor, B&R
★★★★★ 4/5
TrustpilotResponsive
Responsive, reliable and professional.
Boejono · 31 October 2020
Agent replied · 12 June 2024
Thank you very much for your feedback, we appreciate it. Best regards, Emily Taylor, B&R
★★★★★ 5/5
Trustpilotprofessional
very professional for each step letting agent: Francesca Moralis
Zhiqiang · 18 October 2023
★★★★★ 5/5
Trustpilotvery efficient
work very well done
Xuejia · 28 July 2026
Agent replied · 23 September 2026
Hi Xuejia, thanks for sharing a five star rating here for Benham and Reeves, we are glad you find the service very efficient. Thank you for your continued custom.
- Emily, B&R
★★★★★ 5/5
TrustpilotGreat suppprt
Terry · 11 May 2026
Agent replied · 4 June 2026
Hi Terry, many thanks for sharing a five star rating here. We're pleased to hear you are recieivng great support from us, thanks for your custom with Benham and Reeves.
- Ruth, B&R
★★★★★ 5/5
TrustpilotYoshi Tsuji
Great experience
Johnson · 9 May 2026
Agent replied · 4 June 2026
Hi Johnson, thanks for sharing a five star rating for the lettings expertise you've had from Yoshi who heads up our Corporate Services Japan Desk. We are glad you've had such a great experience. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotGreat Service..
Rating only, no written review.
Sri · 2 April 2026
Agent replied · 4 June 2026
Hi Sri, thank you very much, we are glad to hear this! Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotExcellent services
Fook · 29 January 2026
Agent replied · 23 February 2026
Hi Fook, thanks for sharing a five star rating here, we're very pleased to hear you've found the service excellent. Thanks for your custom.
- Emily, B&R
★★★★★ 5/5
TrustpilotVery good!Timely
红浪 · 27 January 2026
Agent replied · 24 August 2024
Thank you for your kind comment, we are pleased you are finding the service good and timely! Thanks for your custom with Benham and Reeves.
- Ruth, B&R
★★★★★ 5/5
TrustpilotVery Good Service and Helpful
Rating only, no written review.
Lau · 22 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.