Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
Trustpilot5 Stars - Stress-Free Move Thanks to Rahim
Moving house can be a nightmare, but Rahim at Benham and Reeves made the entire process smooth and stress-free. Rahim was a professional, efficient, and had the right amount of empathy. He was patient and available to answer our questions (and believe me, we had a lot!).Rahim understood exactly what my husband and I were looking for in a new home. Communication was excellent throughout. I was kept informed every step of the way, and Rahim was always prompt and responsive. Overall, I couldn't be happier with the service I received from Rahim. And also Raj, who helped us with links and keys to our property.
Rashma Β· 16 July 2024
Agent replied Β· 23 August 2024
Thank you Rashma for this lovely service feedback with Rahim and Raj are thrilled to see, we appreciate your custom.- Ruth, B&R
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5/5
TrustpilotExcellent service provided by Ivan Hrissimov
Excellent service provided by Ivan Hrissimov as always - highly responsive, great attention to detail and very professional - could not ask for a better lettings agent. Thanks Ivan for your hard work!
Mrs Β· 24 January 2026
Agent replied Β· 25 February 2026
Hi Mrs B, we appreciate you sharing a five star rating here and are very pleased to hear you continue to have a great service experience from our Highgate lettings team. We are glad you are benefiting from Ivan's expertise and things are working well for you as a Landlord. We value your custom.
- Ruth, B&R
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5/5
TrustpilotGreat experience working with Abbas Efir
I have been dealing with Abbas in the last 18 months. He is a member of the property management team that handles the rental of my flat.Abbas is reliable, and I can count on him to liaise with service providers and follow up on issues. He comes across as a mindful person. He is responsive, and I really enjoy working with him. I wish Abbas all the very best in his career.RegardsCheng
Wei Β· 14 October 2024
Agent replied Β· 24 October 2024
Hi Cheng, thank you for sharing a five star rating here. We're very pleased to hear your property management service expectations are being exceeded. Abbas and all of the property management team are very pleased to see this. We appreciate your continued custom with Benham and Reeves.- Ruth, B&R
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5/5
TrustpilotGreat experience with Benham and Reeves
I leased my flat in March 2021, with the assistance of Wesley. At that time we were still under covid restrictions. Wesley was understanding and very helpful, my move in went smoothly with no stress.Since then I have renewed lease 3 times. Wesley and Veronica have been on hand each year to assist me and I greatly appreciate their efforts to help me secure a new lease. I have had, on occasion, called the Management Department re. maintenance required, response and organising contractors is fast and efficient. The team in the Leasing and Property Management is highly professional, efficient and delivering a very good service.Sandra Dalton
Sandra Β· 19 May 2024
Agent replied Β· 12 June 2024
Hi Sandra, we're very pleased to hear you are having a great service experience renting with us since March 2021 and glad to hear you have found Wesley and Veronica so helpful during this time. We appreciate your custom and for sharing a five star rating here.- Ruth, B&R
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5/5
TrustpilotExcellent service by Mr Di Gong and his team
Mr Di Gong and his team did an excellent job in handling our letting and he worked really hard round the clock to ensure that we are able to move in quickly with ease. Joanna assisted with the move-in process and it all went smoothly without any hiccups. They addressed our questions promptly and we felt assured working with them.Would highly recommend them to anyone looking for their next letting/property!
Junhan Β· 23 October 2024
Agent replied Β· 23 December 2024
Hi Junhan, thanks very much for sharing a five star rating here Di and Joanna in our lettings and property management team are pleased to see. We're glad we have met your service expectations and the tenancy set up and process has gone smoothly for you. - Ruth, B&R
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5/5
GoogleAhmed was a amazing to deal with! Very quick and diligent on responses ultimately turning around our application and referencing within a few days. Now we have a lovely 2 bed flat to move into, great service πͺπ» β¦
Ryan Β· 28 October 2025
Agent replied Β· 27 December 2025
Hi Ryan, thanks for sharing feedback here which Ahmed and the Hammersmith lettings team are very pleased to see. We're glad you found the renting service helpful and felt well supported. Thanks for your custom.
- Ruth, B&R
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5/5
TrustpilotGreat experience
We received a very good service with fast communication by Di and Joanna. Everything was clear and assuring throughout the moving process.
YH Β· 18 March 2026
Agent replied Β· 4 June 2026
Hi YH, thanks for sharing a five star rating here for the service you've had with Di and Joanna in our lettings team, we are very pleased to hear you've felt so well supported throughout.
- Ruth, B&R
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5/5
GoogleHad a fantastic experience moving in- Iveta and team helped us find the right apartment for our needs! Would definitely recommend them!
Iishaan Β· 17 March 2026
Agent replied Β· 17 April 2026
Hi Lishaan, thanks for sharing feedback here which Iveta and our Hammersmith lettings team are very pleased to see. We're glad you found us helpful. Thanks for your custom.
- Ruth, B&R
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5/5
TrustpilotBig thanks to the team at B&R
"Big thanks to the team at B&R! You were really helpful and managed to find a tenant super quickly. You also made all the pre-tenancy stuff easy to deal with. Great service!"
S.K Β· 10 December 2025
Agent replied Β· 25 December 2025
Hi SK, thank you for sharing a five star rating here, we are thrilled to hear you've been having such a great service experience and that things are working well for you as a Landlord with Benham and Reeves. Thank you for your continued custom.
- Ruth, B&R
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5/5
TrustpilotDinesh is very responsible end to endβ¦
Dinesh is very responsible end to end and always replies super fast
Ivy Β· 18 May 2026
Agent replied Β· 4 June 2026
Thank you Ivy, we're thrilled to hear you've had such a great service experience from Dinesh in our East London sales team. We are glad to hear he has been so responsive. Thanks for your custom.
- Ruth, B&R
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5/5
GoogleI had an excellent experience with Benham & Reeves Hammersmith. Ahmed was extremely professional and proactive throughout the entire process. He was always available to answer my questions and provided clear, helpful advice at every step. β¦
David Β· 17 October 2025
Agent replied Β· 27 December 2025
Thank you David, it's great to hear we are meeting your service expectations with regards to letting your Hammersmith property. Ahmed and the team are very pleased to see you share a five star rating here too, we appreciate your continued custom and trust in Benham and Reeves.
- Ruth, B&R
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5/5
GoogleI had an excellent experience with Benham and Reeves Hammersmith. The whole process of renting my property was handled very smoothly and efficiently. Everything was done quickly and without unnecessary complications, which made the move-in β¦
γ«γ―γ€ Β· 17 October 2025
Agent replied Β· 27 December 2025
Hi, thanks for sharing this lovely feedback here which Ahmed and the Hammersmith lettings team are pleased to see. We're glad you found the expertise and support with the renting process so helpful. Thanks for your custom.
- Emily, B&R
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5/5
TrustpilotSupportive
Shali and Darcey were quite supportive in the entire process.
Clement Β· 8 May 2026
Agent replied Β· 4 June 2026
Hi Clement, we're pleased to hear you've had such a good service experience from Shali and Darcey in our lettings team, thanks for your custom.
- Ruth, B&R
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5/5
TrustpilotTeamwork Delivering Results!
Benham & Reeves (B&R) have done a great job in selling this flat. Big thanks to Nick at Beaufort Park Office for managing the process from the beginning to completion.Clear and frequent communication; efficient responses; and a real "can do" attitude, made this transaction happen.B&R knowledge and network at Beaufort Park is an invaluable and effective asset.Happy to recommend B&R and confident in their ability to deliver results!
STEVE Β· 26 June 2024
Agent replied Β· 23 August 2024
Hi Steve, it's great to see your five star rating and wonderful feedback here. We are thrilled to know you've had a great service experience from us with the selling of your apartment. Thank you very much for your continued custom, we appreciate it. - Ruth, B&R
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5/5
TrustpilotFantastic experience with my lettingsβ¦
Fantastic experience with my lettings agent Dele Lawal. Many thanks to Sylvie as well for always being on top of things
Isabel Β· 13 January 2026
Agent replied Β· 25 February 2026
Hi Isabel, we are glad to hear you are having such a fantastic experience letting your property with Benham and Reeves Hampstead. Our team are thrilled to see your kind feedback here, thank you.
- Ruth, B&R
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5/5
TrustpilotExtremely helpful and timely service
I couldnβt recommend Benham and Reeves, particularly Kyle and Veronica highly enough. From the initial viewing till now, they have remained the most professional estate agents I have worked with. My flat is managed by Francesca, who is incredibly helpful and responds quickly too whenever there are any issues.Thank you, Benham and Reeves, for your timely assistance and professionalism
Sunny Β· 28 October 2024
Agent replied Β· 23 December 2024
Hi Sunny Kim, we're really pleased to hear you've had such a positive service experience with Benham and Reeves and are are glad you've benefited from Francesca's property management expertise. We appreciate your custom and five star rating shared here. - Ruth, B&R
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5/5
TrustpilotI had the pleasure of working with Nickβ¦
I had the pleasure of working with Nick Grossi to sell my apartment, and I couldn't be happier with the experience. Nick's professionalism, expertise, and dedication truly set him apart. From our initial meeting to the final closing, he consistently went above and beyond to ensure a smooth and successful sale.Nick's knowledge of the real estate market was evident throughout the entire process. He provided valuable insights and guidance, helping me to accurately price my property and attract potential buyers. His marketing strategy was outstanding, showcasing my apartment in the best possible light and reaching a wide audience.One of the standout qualities of Nick is his excellent communication skills. He kept me informed every step of the way, promptly answering my questions and addressing any concerns I had. I always felt like a top priority, and that level of personal attention made a significant difference.
Chun Β· 1 September 2023
Agent replied Β· 12 June 2024
Thank you very much for your very kind feedback and five star rating which Nick and the Sales team are thrilled to see here. We are very pleased to hear that we met your service expectations and glad you benefited from Nick's expertise, we value your custom.- David M, B&R
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5/5
TrustpilotLily is exceptional
Lily is exceptional. Sheβs the most resourceful person Iβve ever worked with , and Iβm extremely pleased with B&R, particularly because of her.
Doruk Β· 9 December 2025
Agent replied Β· 12 June 2024
Hi Doruk, thanks for your lovely feedback and five star rating. We are pleased to hear Lily has made your Lettings service experience a good one. Thanks for your custom.
- Ruth, B&R
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5/5
GoogleMy agent ahmed was incredibly professional and supportive throughout the entire process. He explained everything clearly, handled all the details efficiently, and made what couldβve been stressful feel effortless. Whenever I asked for anything, he would take care of it right away nothing was ever too much trouble. He understood all my concerns and needs and handled everything perfectly. Iβm so grateful for his help he made the whole experience smooth and easy.
Alia Β· 17 November 2025
Agent replied Β· 27 December 2025
Hi Alia, we are so glad to hear you've had such a positive service experience renting a property with Benham and Reeves. Ahmed is very pleased to receive your ackowledgment of his professional skill and is glad to have been of service to you. Thanks for your custom.
- Ruth, B&R
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5/5
TrustpilotI would recommend Benham & Reeves, Ivan Hrissimov
I would recommend Benham & Reeves , we have used them for many years for renting our property in Highbury North London , they always give a first class service very proactive and honest advice. From day one when they started renting out our property I don't think we have ever had more than a couple of weeks of a void period if that. They carry out all the due diligence on the tenants and to date have all been professional people. I would like to make a special mention to Ivan Hrissimov who I have built up a good working relationship over the years.
Fearey Β· 2 August 2023
Agent replied Β· 12 June 2024
Thank you very much for this lovely feedback about the lettings service provided by Ivan at our Highgate estate agents. We are very pleased to hear we are continuing to meet your expectations - thanks very much for your trust.- Emily, B&R
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1/5
TrustpilotHorrendous company
Horrendous company. Even worse lettings negotiators!! Especially Dele Lawal!! At what point does the boy not realise that prospective clients pay both the companyβs and his financial remuneration. A really lax negotiator who seemingly has no interest in letting properties. No communication skills, no customer service skills and above all a lack of customer service! I would not recommend this company if they were the last lettings agent on the planet!!
Jonathan Β· 23 February 2024
Agent replied Β· 12 June 2024
Hi Jonathan, we are sorry to hear you have had a negative encounter with one of our lettings team so would you kindly email your details and more info about your experience to info@benhams.com so we can investigate this. - Emily, B&R
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5/5
TrustpilotHad a very smooth experience with theβ¦
Had a very smooth experience with the company. Many thanks to Dineshβs hard work to get my flat sold in time!
Lynn Β· 16 December 2025
Agent replied Β· 25 December 2025
Hi Lynn, we're glad you've found the property sales service efficient. Dinesh is very pleased to see this feedback. Thanks for your custom.
- Ruth, B&R
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5/5
GoogleBeen dealing with Jess and the teamΒ for a few months now, and the service and communication is spot on. Highly organised, very responsive, and always willing to help/ go that extra mile. Everyone I have dealt with has been a pleasure to work with. I would recommend the company and a huge thank you again to Jess for being organised, well structured, and in control of everything,Β that's happening. A real asset to the company. wish there were more people like this.
Stuart Β· 18 June 2023
Agent replied Β· 17 June 2024
Thank you Stuart, we really appreciate you taking the time to give such highly positive feedback about the service you've had from our team here at Fulham Reach. Jess was very pleased to see this, many thanks.
- Emily, B&R
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5/5
TrustpilotSimon Sobeh's professionalism
Simon Sobeh handled the letting of my apartment and provided updates of the credit standing of the tenants and advise me on the property rental market in the vicinity of my apartment.Simon was professional in the handling of the letting of my apartment. Happy to have Simon handle the letting of my apartment.
Rona Β· 3 December 2024
Agent replied Β· 23 December 2024
Thank you Simon, it's great to hear we are meeting your service expectations with regards to letting your property. Simon in our Wapping lettings team is very pleased to see you share a five star rating here, we appreciate your custom.- Ruth, B&R
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