Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEfficient and helpful staff. Found me a lovely flat.
David · 23 February 2020
Agent replied · 22 February 2024
Thanks for your five star rating and review David which is much appreciated by all the Beaufort Park property team. We wish you well with your tenancy. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleWe are very happy the service provided by Sam,and his team
Farkas · 23 February 2019
Agent replied · 22 February 2024
Dear Farkas,
We appreciate you taking the time to post this review on Google Plus. I am pleased to learn that you are satisfied with the services provided by Sam and the rest of the Beaufort Park team. Many thanks once again.
Kind regards,
Emily Taylor
★★★★★ 5/5
TrustpilotExcellent service from Benham & Reeves.
Excellent service from Lisa-Jane. Impressive attention to detail. Made the whole process hassle-free.
Darren · 30 October 2023
★★★★★ 5/5
TrustpilotRent a flat in North London
Rent a flat in North London, straight forward no problem!
Steph · 5 December 2018
Agent replied · 21 February 2024
Hi Steph, we are quite new to Trustpilot hence the delay in saying thanks very much for your review and comment, really good to hear you had a good experience. Kind regards, Emily, B&R
★★★★★ 4/5
TrustpilotResponsive team
Responsive team, quick, effective, responsive
Jim · 23 October 2020
Agent replied · 21 February 2024
Hi Jimmy, thanks for your positive feedback which is appreciated. We note the 4 stars which sounds like we could have done a little bit better somewhere along the line. If you can email me with details of your experience to info@benhams.com I would like to look at what we could have done better.Thank you, Emily Taylor, B&R
★★★★★ 4/5
TrustpilotResponsive
Responsive, reliable and professional.
Boejono · 31 October 2020
Agent replied · 21 February 2024
Thank you very much for your feedback, we appreciate it. Best regards, Emily Taylor, B&R
★★★★★ 1/5
GoogleNo star. Terrible company. Charlatans
Joseph · 23 February 2020
Agent replied · 22 February 2024
Hi Joseph, sorry you were not happy with the service, can you please get in touch so I can investigate this further and action any learning points? Kindly email me Emily Taylor info@benhams.com
★★★★★ 5/5
GoogleFantastic, friendly and professional service.
Jacob · 23 February 2020
Agent replied · 22 February 2024
Thanks Jacob, we really appreciate you taking the time to leave a review and giving us a five star service rating. We wish you well with your plans. Kind regards, Emily Taylor, B&R
★★★★★ 2/5
GoogleInteresting
Tim · 15 August 2026
Agent replied · 22 August 2026
Hi Tim, it looks like you posted on the wrong Google page, we see you have also posted on the Beaufort Park Development page regarding issues you've had but these dont seem to be connected with us. Can you please contact us info@benhams.com
- Emily, B&R
★★★★★ 5/5
GoogleFantastic staff, helpful, friendly, professional highly recommended
Olwynne · 23 February 2018
Agent replied · 22 February 2024
Thanks very much for your positive feedback, lovely to hear you received good service.
Many thanks,
Emily Taylor
★★★★★ 5/5
Trustpilotprofessional
very professional for each step letting agent: Francesca Moralis
Zhiqiang · 18 October 2023
★★★★★ 5/5
Trustpilotvery efficient
work very well done
Xuejia · 28 July 2026
Agent replied · 25 September 2026
Hi Xuejia, thanks for sharing a five star rating here for Benham and Reeves, we are glad you find the service very efficient. Thank you for your continued custom.
- Emily, B&R
★★★★★ 5/5
GoogleVery professional firm and friendly team at Beaufort Park who genuinely have an interest in their clients.
Over the years I have never had a reason to look elsewhere when it comes to letting my property out.
Amrish · 24 February 2016
★★★★★ 5/5
GoogleRating only, no written review.
Chun · 11 June 2026
Agent replied · 11 October 2026
Hi Chun Wah, thanks for sharing a five star rating here for our Colindale Estate Agents, we appreciate it.
- Ruth, B&R
★★★★★ 5/5
TrustpilotRoland provided a 5 star service.
Hi Roland,
Andrew · 8 June 2026
Agent replied · 11 June 2026
Hi Andrew, we are thrilled to hear that you've felt so well supported throughout your time renting a property with Benham and Reeves. We are glad to hear that Roman from our Fulham lettings team was able to assist you. Thanks for your custom and good luck with your move to Dublin.
- Ruth, B&R
★★★★★ 5/5
TrustpilotGreat suppprt
Terry · 11 May 2026
Agent replied · 11 June 2026
Hi Terry, many thanks for sharing a five star rating here. We're pleased to hear you are recieivng great support from us, thanks for your custom with Benham and Reeves.
- Ruth, B&R
★★★★★ 5/5
TrustpilotYoshi Tsuji
Great experience
Johnson · 9 May 2026
Agent replied · 11 June 2026
Hi Johnson, thanks for sharing a five star rating for the lettings expertise you've had from Yoshi who heads up our Corporate Services Japan Desk. We are glad you've had such a great experience. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotGreat Service..
Rating only, no written review.
Sri · 2 April 2026
Agent replied · 11 June 2026
Hi Sri, thank you very much, we are glad to hear this! Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
Googlemy flat is now sold but over the years that it was rented by Benham&Reeves I always very much enjoyed dealing with them. Great customer service!
Lia · 24 February 2016
★★★★★ 5/5
TrustpilotExcellent services
Fook · 29 January 2026
Agent replied · 24 February 2026
Hi Fook, thanks for sharing a five star rating here, we're very pleased to hear you've found the service excellent. Thanks for your custom.
- Emily, B&R
★★★★★ 5/5
TrustpilotVery good!Timely
红浪 · 27 January 2026
Agent replied · 24 August 2024
Thank you for your kind comment, we are pleased you are finding the service good and timely! Thanks for your custom with Benham and Reeves.
- Ruth, B&R
★★★★★ 5/5
TrustpilotVery Good Service and Helpful
Rating only, no written review.
Lau · 22 January 2026
★★★★★ 5/5
TrustpilotGreat service and quick responses
Rating only, no written review.
Low · 5 December 2025
Agent replied · 26 December 2025
Hi L, we are very pleased to hear you've had a good service experience with Benham and Reeves, thank you for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleAbsolutely professional agent, appreciate for all efforts to helping my families to get a home to rent.
Yoni · 23 February 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.