Trusted Agent profile · London

Benham and Reeves Colindale reviews in London

★★★★★ Excellent

884 reviews across 2 platforms

7 Heritage Avenue, London, NW9 5FW

Part of Benham and Reeves, see every office.

Benham and Reeves's office in London, at 7 Heritage Avenue, is rated 4.6 out of 5 across 884 reviews on two platforms, including 462 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of four awards Benham and Reeves won in 2026.

Google logo

4.7 / 5

462

Reviews on Google

This office

Trustpilot logo

422

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Benham and Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Absolutely professional and thorough. Super friendly and communication is great thanks to my agent RajPositiveQuality, Professionalism

Allan · 22 June 2021

Agent replied · 21 June 2024

Thank you Allan, lovely to hear we were professional and thorough. Details are very important to our Beaufort Park team and we are glad we met your service expectations. best regards, Emily Taylor, B&R

5/5

Google

Professional and prompt

Ersi · 22 February 2023

Agent replied · 22 February 2024

Thank you for sharing your five star rating here, we really appreciate it. - Emily, B&R

5/5

Google

Mr Raj Miah helped us to settle with patience.PositiveProfessionalism

Doris · 22 June 2022

Agent replied · 21 June 2024

Thank you for your five star rating Doris, Raj is very appreciative of your feedback and we are delighted you to know you are settling in well. - David M, B&R

5/5

Trustpilot

Efficient property management team

Happy with Abbas and property management team's efficiency and service which is always prompt and helpful. Thank you

Sue · 26 October 2020

Agent replied · 21 February 2024

Thanks Sue, we are very glad to hear you are happy with your property manager and for the five star service rating. Much appreciated.Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Excellent service from Simon.

Excellent service from Simon.Definitely recommend

Lisa · 18 November 2022

Agent replied · 21 February 2024

Thank you Lisa, great to hear you've had an excellent service from Simon at our Wapping lettings branch. We are happy to help anyone looking for a new home to rent, buy or sell.- Emily, B&R

5/5

Google

Sam provides very professional and good service in london rental property marketPositiveResponsiveness, Quality, Professionalism, Value

Ayrat · 22 June 2021

Agent replied · 21 June 2024

Thank you Ayrat, really appreciate you taking the time to leave this feedback and for the five stars. kind regards, Emily Taylor, B&R

5/5

Google

Letting agent: Raj Miah He is very kind and helpful.

Connie · 22 February 2022

Agent replied · 22 February 2024

Thank you Connie, it's great to hear you found Raj kind and helpful and all the team here at Beaufort Park appreciate the five star rating. - David M, B&R

5/5

Google

Excellent service from a very professional and clearly dedicated team. Have used B&R for 5 years and the experience has been faultless. Highly recommended.

Nick · 24 February 2016

Agent replied · 22 February 2024

Thank you Nick for your continued support. That's the kind of service we strive to provide, so very happy to read your review. With best wishes, Benham & Reeves Residential Lettings

5/5

Trustpilot

The issue was dealt with professionally and nicely.

The person from Benham and Reeves, Kayleigh Weston, was exceptionally good to deal with; she was courteous, knowlegeable and helpful and sorted the issue.

Linda · 31 October 2023

5/5

Google

Very satisfied with the professional services of MARCEL VILLA

Wan · 22 February 2022

Agent replied · 22 February 2024

Thank for sharing your five star rating with us here. Marcel was delighted to hear you have found us professional and had such a good service experience with us. - Emily, B&R

5/5

Google

Professional and friendly service, would definitely recommend! Thank you B&R!PositiveResponsiveness, Quality, Professionalism, Value

Rohit · 22 June 2021

Agent replied · 21 June 2024

Thank you Rohit for rating our Beaufort Park lettings service with five stars, glad to hear we were friendly and professional, these characteristics are very important to us. Kind regards, Emily B&R

5/5

Google

Rahim VeljiPositiveResponsiveness, Quality, Professionalism, Value

Robert · 22 June 2022

Agent replied · 21 June 2024

Thanks Robert, we appreciate you rating our Beaufort Park branch and Rahim with five stars. - Emily, B&R

5/5

Google

RAHIM VELJI, great agent, lucky to have.

Monica · 22 February 2022

Agent replied · 22 February 2024

Thanks Monica, Rahim is blushing! - Emily, B&R

5/5

Google

RAHIM VELJIPositiveResponsiveness

Eva · 27 August 2022

Agent replied · 22 February 2024

Thank you Eva for rating our Beaufort Park Colindale Estate Agents with five stars

5/5

Google

Excellent service, put my property on there website and had and offer the following day....

Martin · 23 February 2020

Agent replied · 22 February 2024

Thanks for your review Martin, we were really glad you placed your property with us, there is always demand but a shortage of homes and we always have waiting tenants. We look forward to your continued business. Kind regards, Emily Taylor, B&R

5/5

Google

Very impressed with their services, always willing to go above and beyond. Keep up the good work

C · 23 February 2019

Agent replied · 22 February 2024

Dear Chike, Thank you for taking the time to review our Beaufort Park office and I am delighted to learn that you are impressed with their service. Thank you once again. Kind regards, Emily Taylor

5/5

Google

Great team and customer service!

S · 22 February 2022

Agent replied · 22 February 2024

Thank you Samyar, we are pleased to hear you had great customer service and appreciate the five star rating. Kind regards, Emily Taylor, B&R

3/5

Google

They do not update properties that are no longer available.

Gaby · 22 February 2021

Agent replied · 22 February 2024

Hi Gaby, lock down meant Google didnt allow us to reply until now so I am sorry for this late response but we do indeed update our listings as once our properties are let. Kind regards, Emily Taylor, B&R

5/5

Google

Fantastic Service. Nick and Claire are Simply the Best👍 …

David · 22 February 2021

Agent replied · 22 February 2024

That's great David, we are pleased to hear you received fantastic service and thanks very much for the five star rating too. Kind regards, Emily Taylor, B&R

5/5

Google

Raj has helped us find our ideal flat. I recommend!

Jeferson · 22 February 2021

Agent replied · 22 February 2024

Thank you Jeferson for your five star rating, all the team at Beaufort Park were pleased to know you were happy with our service. Kind regards, Emily Taylor B&R

5/5

Google

Really good service. They are very supportive and gentle. I definitely recommend them.

Carol · 23 February 2020

Agent replied · 22 February 2024

Thanks for your feedback Carol, and for recommending us, that's much appreciated. Our Beaufort Park team are glad you are happy with the service.

5/5

Google

So far services provided are satisfactory. Keep up the good work Raj Miah!

Loke · 23 February 2020

Agent replied · 22 February 2024

Thanks Mr Choong, Raj was very encouraged to see your five star rating and your comment, thank you very much! Kind regards, Emily Taylor, B&R

1/5

Trustpilot

Would Avoid

My sad experience dictated that they care for their wallet more than customer's satisfaction.

Vas · 15 June 2019

Agent replied · 21 February 2024

Hi Seymour, we are quite new to Trustpilot and trying to respond to all reviews here. I am very sorry to read your comment and wondered if you could please email me with little more information about what happenend so I can investigate it. We do take all comments seriously and hope to learn from them. If you can email info@benhams.com Thanks, Emily Taylor, B&R

5/5

Google

All the services in this place very good. Also, all facilities available.

SULTAN · 23 February 2020

Agent replied · 22 February 2024

Thanks SA, so good to know you like the facilities and are happy living at Beaufort Park. Thanks for your five star rating, that's appreciated. Kind regards, Emily Taylor, B&R

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Questions about Benham and Reeves Colindale

Has Benham and Reeves won any awards?

Yes. In The Trusted Agent 2026 awards: Benham and Reeves, London won Platinum; Benham and Reeves, Fulham won Gold; Benham and Reeves, Hampstead won Gold; Benham and Reeves, Surrey Quays won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Benham and Reeves Colindale hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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